Hotel Best Western Hotel Carlos V ***
Madrid, Spain
Phone: +(34) 915314100 Fax: +(34) 915313761
The Best Western Carlos V hotel is a classic hotel located in a pedestrian area in the historic center of Madrid, between Gran Via and Puerta del Sol. Its fantastic location will allow you to get to know the city, its shops and sights. You can see the Plaza Mayor, the Royal Palace, the Prado Museum and other monuments, all of which are very close to the hotel. Enjoy our great offers hotel Madrid.
- Room Services
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- Rooms: 67
- Telephone: in room
- Television: international channels
- Hairdryer
- Minibar
- Terrace: some rooms
- Climate control
- Safe
- Internet connection (fee): RJ11 telephone plug-in
- Towel changing: daily
- Bed linen changing: daily
- Housekeeping: daily
- Music channels
- Main facilities
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- Rooms: 67
- Parking (fee): not owned by hotel
- Bar - coffee shop
- Elevator
- Television
- Central heating
- Lounge
- Fire escape
- Music channels
- Air conditioning in common areas
- Business Center
- General services
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- Rooms: 67
- Non-smoking rooms
- Extra bed
- Room service: limited
- Currency exchange
- Crib
- Laundry service
- Luggage check room
- Online reservations
- Private security
Calle Maestro Victoria, 5 (28013) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 92.5%
- No: 0.0%
- I don't know: 7.5%
Rating by subject
- Cleanliness: 9.1
- Location: 10
- Common facilities and services: 7.4
- Staff: 9.1
- Quietness: 6.7
- Room: 7.2
- Value for money: 8.4
September/2010 Someone from Southport England thinks:
- Overall rating: 5.8
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The hotel's reply:
"Dera guest. Let me apologize for not exceeding all your expectations. We hope you give us another opportunity to serve you better. Kindest regards."
September/2010 Someone from Auistralia thinks:
- Overall rating: 8.3
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The hotel's reply:
"Dear guest, let me apologize for the missunderstanding with your request to refille your minibar. Thank you for your suggestion on our room service information. We hope everything is solved for your next visit."
September/2010 Someone from eugene, oregon usa thinks:
- Overall rating: 8.4
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The hotel's reply:
"Dera guest. Thank you for your comments that help all our team keep motivated. We hope to see you back your next time in Madrid."
September/2010 Someone from miami thinks:
- Overall rating: 7.7
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The hotel's reply:
"Dear guest. Thank you for your feedback, thatr help us being service-focused."
September/2010 Someone from USA thinks:
- Overall rating: 8.2
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The hotel's reply:
"Dear guest. Thank you for your feedback. Unfortunately we cannot fight against Madrid inceredible nightlife!!"
September/2010 Someone from Chicago, Illinois USA thinks:
- Overall rating: 7.9
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The hotel's reply:
"Dear guest. Thank you for your feedback. Do not hesitate to ask for a quieter room your next time in Madrid, you know downtown Madrid streets are a bit nosy."
August/2010 Someone from ROME thinks:
- Overall rating: 8.1
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The hotel's reply:
"Le ringraziamo per averci dedicato il Suo tempo compilando il questionario relativo alla Sua recente permanenza presso il nostro albergo. I Suoi commenti sono preziosi per migliorare la qualità dei servizi che offriamo ai nostri ospiti. "
August/2010 Someone from England thinks:
- Overall rating: 9.8
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The hotel's reply:
"Dear guest. Thank you for your kind words. We will take your feedback to heart for our next room renovation!"
August/2010 Someone from england thinks:
- Overall rating: 9.1
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The hotel's reply:
"Dear guest. Thank you for your comments. We will try not to move the hotel from where it is located!"
August/2010 Someone from Montreal quebec thinks:
- Overall rating: 9
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The hotel's reply:
"Dear guest. Thank you for taking the time to fill our survey. We will be glad to see you back your next time in Madrid"