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Hotel Best Western Hotel Carlos V ***

Madrid,  Spain

Phone: +(34) 915314100 Fax: +(34) 915313761 E-mail:: recepcion@hotelcarlosv.com

Price: 60 - 140 € (Average)

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Rating by guests: 8.9 Based on 653 reviews

The Best Western Carlos V hotel is a classic hotel located in a pedestrian area in the historic center of Madrid, between Gran Via and Puerta del Sol. Its fantastic location will allow you to get to know the city, its shops and sights. You can see the Plaza Mayor, the Royal Palace, the Prado Museum and other monuments, all of which are very close to the hotel. Enjoy our great offers hotel Madrid.

Room Services
  • Rooms: 67
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection (fee): RJ11 telephone plug-in
  • Towel changing: daily
  • Bed linen changing: daily
  • Housekeeping: daily
  • Music channels
Main facilities
  • Rooms: 67
  • Parking (fee): not owned by hotel
  • Bar - coffee shop
  • Elevator
  • Television
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 67
  • Non-smoking rooms
  • Extra bed
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
  • Private security
Hotel Best Western Hotel Carlos V
Calle Maestro Victoria, 5 (28013) - Madrid (Spain)

Access:

 

Overall rating:  8.9 Based on the last 40 of 653 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 0.0%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.1
  • Location: 10
  • Common facilities and services: 7.4
  • Staff: 9.1
  • Quietness: 6.7
  • Room: 7.2
  • Value for money: 8.4

March/2011 Someone from Switzerland thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: the location, the location, the location, but also the care lavished on the decoration
  • Negative: The noise from the street. This could have been much reduced if the old window aircon had been removed. The new split aircon was already operational.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 2.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, thank you for taking the time to send us your comments, we will have them very much in consideration for future renovations. Kindest regards."

March/2011 Someone from Italy thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: position, breakfast
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dera guest. We thank you for taking the time to share your opinion about our hotel, we will be happy to see you back. Kindest regards."

March/2011 Someone from indiana thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Location
  • Negative: Very hard to get to with rental car to unload luggae
  • I RECOMMEND it for... Older travelers, Couples, Classic style lovers, Business travelers
  • I recommend it especially AGAINST... Families, Modern style lovers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear guest. Thanks for your comments. Being in a pedestrian street makes it a bit difficult to arrive by car, that is why we give exact directions on our website. In case of trouble, please do not hesitate to phone us next time, we will b glad to helo you."

February/2011 Someone from Canada thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: Room space, environment
  • Negative:
  • I RECOMMEND it for... Families, Couples, Luxury, Peace seekers, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear guest. Thank you very much for your time, comments and recommendation."

February/2011 Someone from Rio de Janeiro thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: La localización
  • Negative: La vista al patio interior.
  • I RECOMMEND it for... Young travelers, Couples, Classic style lovers
  • I recommend it especially AGAINST... Older travelers, Luxury, Peace seekers, Modern style lovers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Estimado huésped, muchas gracias por su tiempo y por sus comentarios. Asegúrese de pedirnos una habitación exterior en su próxima visita, aunque las interiores son más tranquilas."

February/2011 Someone from england thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: central position and helpful/polite reception
  • Negative: the noise of the youngsters singing outside my widow until 04h00
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 2.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, thank you very much for your time and comments. It will be nice to see you back, we will make sure we will give you an inside room!!"

February/2011 Someone from Portugal thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: The Central location
  • Negative: VERY noisy at night
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: Not rated
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Dear guest, we want to thank you for taking the time to give us your feedback, we will take your commetns very much in consideration. Kindest regards."

February/2011 Someone from Evansville Indiana thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive: Location
  • Negative: Rooms facing street had a lot of noise at night.
  • I RECOMMEND it for... Older travelers, Families, Couples, Classic style lovers, Business travelers
  • I recommend it especially AGAINST... Luxury, Modern style lovers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 2.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear, guest. Thank you for your time and comments. We are in effect located in a full of life street, you know what comes along with nighlife... Let me recommend you an interior room for your next stay. Kindest regards."

February/2011 Someone from Scotland, UK thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: hotel was really central and easy to access from the metro, also lots of restaurants and cafes close by.
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Classic style lovers
  • I recommend it especially AGAINST... Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, thank you for your comments and recommendation, it will be nice to see you back at our hotel."

December/2010 Someone from Sevenoaks, Kent, UK thinks:

  • Overall rating: 6
  • Would you recommend it? No
  • Positive: Breakfast
  • Negative: Noise from the street
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Peace seekers
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 2.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear guest. Thank you for your feedback. I apologize for not exceeding your expectations, you know it is not easy to find quietness in the heart of downtown Madrid. Kindest regards."

Hotel Best Western Hotel Carlos V Calle Maestro Victoria, 5 Madrid 28013 Spain
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