HotelSearch.com Home

Hotel Best Western Hotel Carlos V ***

Madrid,  Spain

Phone: +(34) 915314100 Fax: +(34) 915313761 E-mail:: recepcion@hotelcarlosv.com

Price: 60 - 140 € (Average)

See more photos

Add your hotel photo

Rating by guests: 8.9 Based on 653 reviews

The Best Western Carlos V hotel is a classic hotel located in a pedestrian area in the historic center of Madrid, between Gran Via and Puerta del Sol. Its fantastic location will allow you to get to know the city, its shops and sights. You can see the Plaza Mayor, the Royal Palace, the Prado Museum and other monuments, all of which are very close to the hotel. Enjoy our great offers hotel Madrid.

Room Services
  • Rooms: 67
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection (fee): RJ11 telephone plug-in
  • Towel changing: daily
  • Bed linen changing: daily
  • Housekeeping: daily
  • Music channels
Main facilities
  • Rooms: 67
  • Parking (fee): not owned by hotel
  • Bar - coffee shop
  • Elevator
  • Television
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 67
  • Non-smoking rooms
  • Extra bed
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
  • Private security
Hotel Best Western Hotel Carlos V
Calle Maestro Victoria, 5 (28013) - Madrid (Spain)

Access:

 

Overall rating:  8.9 Based on the last 40 of 653 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 0.0%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.1
  • Location: 10
  • Common facilities and services: 7.4
  • Staff: 9.1
  • Quietness: 6.7
  • Room: 7.2
  • Value for money: 8.4

May/2011 Someone from JAEN thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: El ambiente tan acogedor
  • Negative: que la habitación donde nos alojamos no daba a la calle
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Classic style lovers, Modern style lovers, Budget travelers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

May/2011 Someone from 東京都 thinks:

  • Overall rating: 7.1
  • Would you recommend it? Yes
  • Positive: 立地条件とフロントの対応
  • Negative: エアコンのスイッチが切られていて作動しなかった
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

May/2011 Someone from Hungary thinks:

  • Overall rating: 6
  • Would you recommend it? I don't know
  • Positive: The breakfast and the situation of the hotel (very close to Preciados, Puerta del Sol, Callao).
  • Negative: The TV set was a very primitive one and I had very noisy neighbours.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: Not rated
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

April/2011 Someone from Norway thinks:

  • Overall rating: 8.9
  • Would you recommend it? Yes
  • Positive: Situated in the town centre, and still very quiet.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 4

April/2011 Someone from Dublin Ireland thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Peace seekers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Dear guest, Just a few words to thank you for taking the time to share your ratings about our hotel. It will be nice to see you back your next time in Madrid."

April/2011 Someone from Valencia. thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: El trato de la recepción.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5 La habitación estaba bastante limpia.
  • Location: 10 El hotel estaba en el centro de Madrid a un tiro de piedra de todo. La puerta del sol, la gran vía (ya que nosotras íbamos a un musical), el retiro, la plaza de españa, la almudena y el palacio real, el corte inglés, la zona de fiesta, restaurantes... y muchas otras cosas.
  • Common facilities and services: 5
  • Staff: 10 El trato del personal fue una de las mejores cosas.
  • Quietness: 7.5 Tuvimos suerte que el domingo por la mañana no hubiera mucha gente por la calle!!! A pesar de que estuvimos en el primer piso, no oímos nada de ruido.
  • Room: 7.5 Era una habitación de 4 personas, pero pasamos una noche y dormimos estupendamente las 4.
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Estimada huésped. Muchas gracias por tomarse el tiempo de compartir sus opiniones sobre su estancia en nuestro hotel. Es una gran noticia para nosotros que el trato de nuestro personal sea de lo que más le ha gustado, nos esforzamos por hacer sentir a nuestros huéspdes como en su casa... ¡o mejor! ;)"

March/2011 Someone from United States thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: The hotel staff was very friendly and helpful. Excellent customer service. The breakfast buffet was really good.
  • Negative: The noise can easily penetrate the room walls.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Classic style lovers, Budget travelers
  • I recommend it especially AGAINST... Luxury, Handicapped, Business travelers, Healthy lifestyle
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Dear guest, thank you for taking the time to share your opinion about our hotel. It will be nice to see you back at our hotel... allthough we are located in the heart of downtown Madrid, a quite noisy area"

March/2011 Someone from france bordeaux thinks:

  • Overall rating: 5.2
  • Would you recommend it? I don't know
  • Positive: propreté
  • Negative: mal isolé et très bruyant la chambre proposée ne correspond pas à la photo d'internet
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Luxury, Peace seekers
  • Cleanliness: 10
  • Location: Not rated
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: Not rated
  • Room: 5
  • Value for money: Not rated
Stars it deserves 2
  • The hotel's reply:

    "Cher client. Merci d'avoir pris le temps de partager votre opinion que nous prennons en consideration. En effet, nous avons des chambres différentes, vous pouvez les voir tous dans l'album photo de notre site Web. "

March/2011 Someone from Hollywood florida thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: The comfort of the room and the terrace
  • Negative: The pillows
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 Plaza mayor. Old madrid
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10 Really quiet with sound proofing
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Dear guest, thank you for taking the time to give us your opinion. I am glad you ejonyed the terrace, it is lovely to be able to sunbath in the heart of downtown Madrid, isn`t it?"

March/2011 Someone from Belgrade thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Dear guest, thank you for your time and evaluation, it will be nice to see you back your next time in Madrid."

Hotel Best Western Hotel Carlos V Calle Maestro Victoria, 5 Madrid 28013 Spain
89%