Hotel Casón del Tormes ***
Madrid, Spain
Phone: +(34) 915419746 Fax: +(34) 915411852
Situated in a privileged setting, close to the Gran Via, Plaza España and Royal Palace, Casón del Tormes Hotel lets you enjoy the quiet of its enclave in Madrid de los Austrias, as well as the most important business, shopping, and leisure areas in this city.
- Room Services
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- Rooms: 63
- Telephone: in room
- Television: international channels
- Hairdryer
- Climate control
- Safe (free)
- Internet connection (free): wireless
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Bathroom Amenities
- Work Desk
- Wake Up Service/Alarm Clock
- Main facilities
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- Rooms: 63
- Parking: hotel owned
- Bar - coffee shop
- Convention hall
- Elevator
- Internet connection (free): wireless
- Television
- Central heating
- Lounge
- Hot water
- Fire escape
- Music channels
- Air conditioning in common areas
- Business Center
- Rooms/Facilities for Disabled Guests
- General services
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- Rooms: 63
- Currency exchange
- Crib
- Luggage check room
- Computer with Internet
- Dry Cleaning
- 24-Hour Front Desk
- Battery recharger for mobile phone
- Newspapers
- Luggage Storage
- Massage
Calle del Río, 7 (28013) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 95%
- No: 2.5%
- I don't know: 2.5%
Rating by subject
- Cleanliness: 10
- Location: 10
- Common facilities and services: 8.8
- Staff: 10
- Quietness: 9.3
- Room: 8.1
- Value for money: 8.3
April/2016 Someone from SANTANDER thinks:
- Overall rating: 9.4
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The hotel's reply:
"Estimado Cliente: Muchas gracias por sus comentarios acerca de la ubicación, el desayuno y del buen trato de nuestro personal durante su estancia. Es muy importante para nosotros conocer la opinión de nuestros clientes y por supuesto esperamos de nuevo su visita la próxima vez que viaje a Madrid. Un cordial saludo. Antonio Rodríguez. Director. "
March/2016 Someone from Inglaterra thinks:
- Overall rating: 8.2
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The hotel's reply:
"Estimado cliente: Siempre es motivo de satisfacción comprobar que nuestros clientes dedican unos minutos de su tiempo para dar su opinión después de su estancia en nuestro Hotel. Muchas Gracias. Será un placer poder recibirlo en nuestro Hotel en su próxima visita a Madrid. Antonio Rodriguez. Director-Gerente "
March/2016 Someone from BRAZIL thinks:
- Overall rating: 8.3
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The hotel's reply:
"Prezado cliente. Obrigado por seus comentários gentis. Nosso Pessoal estáo sempre à sua disposiçáo. Estamos satisfeitos que você tenha gostado do recinto do hotel, bem como suas instalacôes e serviços. Esperamos vê-lo novamente em su próxima visita a Madrid. Moito obrigado. Antonio Rodriguez. Diretor. "
February/2016 Someone from Barcelona thinks:
- Overall rating: 8.1
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February/2016 Someone from Galicia thinks:
- Overall rating: 6.7
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January/2016 Someone from Pamplona thinks:
- Overall rating: 10
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January/2016 Someone from Italy thinks:
- Overall rating: 7.9
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January/2016 Someone from ponferrada thinks:
- Overall rating: 8.3
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The hotel's reply:
"Estimado Cliente. Muchas gracias por sus comentarios. Nos alegra y nos anima a continuar con nuestra labor saber que ha tenido una feliz estancia en nuestro establecimiento. Deseamos poder atenderle en su próxima visita a nuestra ciudad. Reciba un cordial saludo. Antonio Rodriguez. Director. "
December/2015 Someone from Sevilla thinks:
- Overall rating: 8.2
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The hotel's reply:
"Estimado cliente: Agradecemos mucho la descripción de su experiencia en el Hotel Casón del Tormes. Sus comentarios acerca de la habitación y el trato recibido son el mejor premio e incentivo para continuar haciendo que la estancia de nuestros huespedes sea una experiencia inolvidable. Esperamos poder darle pronto la bienvenida nuevamente en el Hotel Casón del Tormes. Muchas gracias y reciba un cordial saludo. Antonio Rodríguez. Director. "
December/2015 Someone from Vitoria-Gasteiz thinks:
- Overall rating: 8.4
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The hotel's reply:
"Estimado cliente: Siempre es motivo de satisfacción comprobar que nuestros clientes dedican unos minutos de su tiempo para dar su opinión después de su estancia en nuestro Hotel. Muchas Gracias. Será un placer poder recibirlo en nuestro Hotel en su próxima visita a Madrid. Antonio Rodriguez. Director-Gerente "