Hotel Casón del Tormes ***
Madrid, Spain
Phone: +(34) 915419746 Fax: +(34) 915411852
Situated in a privileged setting, close to the Gran Via, Plaza España and Royal Palace, Casón del Tormes Hotel lets you enjoy the quiet of its enclave in Madrid de los Austrias, as well as the most important business, shopping, and leisure areas in this city.
- Room Services
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- Rooms: 63
- Telephone: in room
- Television: international channels
- Hairdryer
- Climate control
- Safe (free)
- Internet connection (free): wireless
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Bathroom Amenities
- Work Desk
- Wake Up Service/Alarm Clock
- Main facilities
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- Rooms: 63
- Parking: hotel owned
- Bar - coffee shop
- Convention hall
- Elevator
- Internet connection (free): wireless
- Television
- Central heating
- Lounge
- Hot water
- Fire escape
- Music channels
- Air conditioning in common areas
- Business Center
- Rooms/Facilities for Disabled Guests
- General services
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- Rooms: 63
- Currency exchange
- Crib
- Luggage check room
- Computer with Internet
- Dry Cleaning
- 24-Hour Front Desk
- Battery recharger for mobile phone
- Newspapers
- Luggage Storage
- Massage
Calle del Río, 7 (28013) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 95%
- No: 2.5%
- I don't know: 2.5%
Rating by subject
- Cleanliness: 10
- Location: 10
- Common facilities and services: 8.8
- Staff: 10
- Quietness: 9.3
- Room: 8.1
- Value for money: 8.3
December/2016 Someone from Barcelona thinks:
- Overall rating: 7.7
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The hotel's reply:
"estimado cliente, Muchas gracias por sus comentarios. Reciba un cordial saludo, Antonio Rodriguez. Director"
November/2016 Someone from BURGOS thinks:
- Overall rating: 9.6
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The hotel's reply:
"Estimado cliente: Siempre es un placer comprobar que ha tenido una agradable estancia en nuestro hotel y que valora positívamente nuestros servicios y atenciones. La ubicación del hotel le ha facilitado el poder pasear y visitar algunos de los lugares más interesantes de Madrid. Agradecemos sus comentarios que nos animan a continuar mejorando nuestras instalaciones y servicios por el bien de todos nuestros clientes. Esperamos poder volver a verle en su próxima visita a nuestra ciudad. Antonio Rodriguez. Director "
October/2016 Someone from Italy thinks:
- Overall rating: 9.3
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The hotel's reply:
"Gentile Cliente: Vi ringraziamo per i suoi commenti circa il nostro Albergo e la sua posizione. Vi aspettiamo nella prossima visita a Madrid. Cordiali saluti. Antonio Rodriguez Direttore. "
October/2016 Someone from Málaga thinks:
- Overall rating: 9.9
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The hotel's reply:
"Estimado cliente: Agradecemos mucho la descripción de su experiencia en el Hotel Casón del Tormes. Sus comentarios acerca de la habitación y el trato recibido son el mejor premio e incentivo para continuar haciendo que la estancia de nuestros huespedes sea una experiencia inolvidable. Esperamos poder darle pronto la bienvenida nuevamente en el Hotel Casón del Tormes. Muchas gracias y reciba un cordial saludo. Antonio Rodríguez. Director. "
October/2016 Someone from D-30916 Isernhagen thinks:
- Overall rating: 9.8
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The hotel's reply:
"Estimado Cliente: Muchas gracias por sus comentarios acerca de la ubicación y del buen trato de nuestro personal durante su estancia. Es muy importante para nosotros conocer la opinión de nuestros clientes y por supuesto esperamos de nuevo su visita la próxima vez que viaje a Madrid. Un cordial saludo. Antonio Rodríguez. Director. "
October/2016 Someone from Valdepeñas thinks:
- Overall rating: 9.7
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The hotel's reply:
"Estimado cliente. Muchas gracias por sus comentarios, los cuales ya he transmitido a los empleados del hotel. Me alegra saber que la habitación así como la limpieza han sido de su agrado. Reciba un cordial saludo y esperamos verle de nuevo si visitan Madrid. Gracias por su tiempo. Antonio Rodriguez. Director. "
September/2016 Someone from Sevilla (España) thinks:
- Overall rating: 9.7
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The hotel's reply:
"Estimado cliente: Siempre es motivo de satisfacción comprobar que nuestros clientes dedican unos minutos de su tiempo para dar su opinión después de su estancia en nuestro Hotel. Muchas Gracias. Será un placer poder recibirlo en nuestro Hotel en su próxima visita a Madrid. Antonio Rodriguez. Director-Gerente "
September/2016 Someone from Paris thinks:
- Overall rating: 9.6
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The hotel's reply:
"Estimado cliente: Siempre es un placer comprobar que ha tenido una agradable estancia en nuestro hotel y que valora positívamente nuestros servicios y atenciones. La ubicación del hotel le ha facilitado el poder pasear y visitar algunos de los lugares más interesantes de Madrid. Agradecemos sus comentarios que nos animan a continuar mejorando nuestras instalaciones y servicios por el bien de todos nuestros clientes. Esperamos poder volver a verle en su próxima visita a nuestra ciudad. Antonio Rodriguez. Director "
August/2016 Someone from Santa Cruz de Tenerife (Canarias) thinks:
- Overall rating: 7.2
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The hotel's reply:
"Estimado Cliente: Siempre es motivo de satisfacción comprobar que nuestros clientes dedican unos minutos a dar su opinión después de su estancia en nuestro hotel. Muchas gracias. Antonio Rodríguez. Director-Gerente "
August/2016 Someone from Galicia thinks:
- Overall rating: 8.2
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The hotel's reply:
"Estimado cliente. Sus comentarios son el mejor premio e incentivo para nuestro personal y para la dirección del hotel Casón del Tormes. Nos agrada saber que la estancia en el hotel ha sido de su agrado. Espero poder saludarlo personalmente y darle la bienvenida nuevamente en nuestro hotel. Gracias por dedicar unos minutos de su tiempo. Antonio Rodríguez. Director. "