Hotel Casón del Tormes ***
Madrid, Spain
Phone: +(34) 915419746 Fax: +(34) 915411852
Situated in a privileged setting, close to the Gran Via, Plaza España and Royal Palace, Casón del Tormes Hotel lets you enjoy the quiet of its enclave in Madrid de los Austrias, as well as the most important business, shopping, and leisure areas in this city.
- Room Services
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- Rooms: 63
- Telephone: in room
- Television: international channels
- Hairdryer
- Climate control
- Safe (free)
- Internet connection (free): wireless
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Bathroom Amenities
- Work Desk
- Wake Up Service/Alarm Clock
- Main facilities
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- Rooms: 63
- Parking: hotel owned
- Bar - coffee shop
- Convention hall
- Elevator
- Internet connection (free): wireless
- Television
- Central heating
- Lounge
- Hot water
- Fire escape
- Music channels
- Air conditioning in common areas
- Business Center
- Rooms/Facilities for Disabled Guests
- General services
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- Rooms: 63
- Currency exchange
- Crib
- Luggage check room
- Computer with Internet
- Dry Cleaning
- 24-Hour Front Desk
- Battery recharger for mobile phone
- Newspapers
- Luggage Storage
- Massage
Calle del Río, 7 (28013) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 95%
- No: 2.5%
- I don't know: 2.5%
Rating by subject
- Cleanliness: 10
- Location: 10
- Common facilities and services: 8.8
- Staff: 10
- Quietness: 9.3
- Room: 8.1
- Value for money: 8.3
April/2017 Someone from Ireland thinks:
- Overall rating: 7.3
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April/2017 Someone from Belgrade, Serbia thinks:
- Overall rating: 10
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March/2017 Someone from Valencia thinks:
- Overall rating: 8.4
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The hotel's reply:
"Estimado cliente, Le agradezco sinceramente sus amables comentarios despues de su estancia en nuestro hotel el fin de semana pasado. Será un placer volver a recibirlo y saludarlo en su próxima visita a Madrid.Reciba un afectuoso saludo, Antonio Rodriguez-Director"
March/2017 Someone from Australia thinks:
- Overall rating: 9.6
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The hotel's reply:
"Dear client: Thank you for your comments. It is very important for us to know the opinion of our clients, mainly when the experience has been so positive. We hope to see you again in your next visit to Madrid. Kind regards. Antonio Rodriguez. Manager "
March/2017 Someone from Sevilla thinks:
- Overall rating: 8.4
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The hotel's reply:
"Estimado cliente: Siempre es motivo de satisfacción comprobar que nuestros clientes dedican unos minutos de su tiempo para dar su opinión después de su estancia en nuestro Hotel. Muchas Gracias. Será un placer poder recibirlo en nuestro Hotel en su próxima visita a Madrid. Antonio Rodriguez. Director-Gerente "
March/2017 Someone from español el lugar no debe importar thinks:
- Overall rating: 7.7
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March/2017 Someone from Valencia thinks:
- Overall rating: 9
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The hotel's reply:
"Estimado cliente. Sus comentarios son el mejor premio e incentivo para nuestro personal y para la dirección del hotel Casón del Tormes. Nos agrada saber que la estancia en el hotel ha sido de su agrado. Espero poder saludarlo personalmente y darle la bienvenida nuevamente en nuestro hotel. Gracias por dedicar unos minutos de su tiempo. Antonio Rodríguez. Director. "
February/2017 Someone from Bruxelles thinks:
- Overall rating: 8.2
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February/2017 Someone from Sevilla thinks:
- Overall rating: 7.7
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The hotel's reply:
"Estimado cliente: En primer lugar, darle las gracias por sus comentarios. Su opinión es muy importante para nosotros, ya que nuestro objetivo es que nuestros clientes tengan una estancia agradable y un excelente servicio. Me alegra saber que la habitación, desayuno y el personal han sido de su agrado. Esperamos darle de nuevo la bienvenida la próxima vez que visite Madrid. Gracias por su tiempo y reciba un cordial saludo. Antonio Rodríguez. Director. "
February/2017 Someone from Mallorca thinks:
- Overall rating: 8
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The hotel's reply:
"Estimado Cliente: Cuando muchos de nuestros clientes repiten la experiencia de volver a nuestro hotel, es porque su estancia ha sido satisfactoria. Gracias por sus comentarios y por supuesto que esperamos verle de nuevo. Así mismo, aprovecho la ocasión para enviarle un cordial saludo. Antonio Rodríguez. Director. "