Hotel Casón del Tormes ***
Madrid, Spain
Phone: +(34) 915419746 Fax: +(34) 915411852
Situated in a privileged setting, close to the Gran Via, Plaza España and Royal Palace, Casón del Tormes Hotel lets you enjoy the quiet of its enclave in Madrid de los Austrias, as well as the most important business, shopping, and leisure areas in this city.
- Room Services
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- Rooms: 63
- Telephone: in room
- Television: international channels
- Hairdryer
- Climate control
- Safe (free)
- Internet connection (free): wireless
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Bathroom Amenities
- Work Desk
- Wake Up Service/Alarm Clock
- Main facilities
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- Rooms: 63
- Parking: hotel owned
- Bar - coffee shop
- Convention hall
- Elevator
- Internet connection (free): wireless
- Television
- Central heating
- Lounge
- Hot water
- Fire escape
- Music channels
- Air conditioning in common areas
- Business Center
- Rooms/Facilities for Disabled Guests
- General services
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- Rooms: 63
- Currency exchange
- Crib
- Luggage check room
- Computer with Internet
- Dry Cleaning
- 24-Hour Front Desk
- Battery recharger for mobile phone
- Newspapers
- Luggage Storage
- Massage
Calle del Río, 7 (28013) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 95%
- No: 2.5%
- I don't know: 2.5%
Rating by subject
- Cleanliness: 10
- Location: 10
- Common facilities and services: 8.8
- Staff: 10
- Quietness: 9.3
- Room: 8.1
- Value for money: 8.3
November/2015 Someone from Asturias thinks:
- Overall rating: 9.2
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The hotel's reply:
"Estimado Cliente: Siempre es motivo de satisfacción comprobar que nuestros clientes dedican unos minutos a dar su opinión después de su estancia en nuestro hotel. Muchas gracias. Antonio Rodríguez. Director-Gerente "
October/2015 Someone from Portugal thinks:
- Overall rating: 7.4
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October/2015 Someone from Huelva thinks:
- Overall rating: 9.9
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The hotel's reply:
"Estimado cliente. Sus comentarios son el mejor premio e incentivo para nuestro personal y para la dirección del hotel Casón del Tormes. Nos agrada saber que la estancia en el hotel ha sido de su agrado. Espero poder saludarlo personalmente y darle la bienvenida nuevamente en nuestro hotel. Gracias por dedicar unos minutos de su tiempo. Antonio Rodríguez. Director. "
October/2015 Someone from LLEGUE DE HUELVA thinks:
- Overall rating: 7.8
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The hotel's reply:
"Estimado Cliente. Muchas gracias por sus comentarios. Nos alegra y nos anima a continuar con nuestra labor saber que ha tenido una feliz estancia en nuestro establecimiento. Deseamos poder atenderle en su próxima visita a nuestra ciudad. Reciba un cordial saludo. Antonio Rodriguez. Director. "
August/2015 Someone from Málaga thinks:
- Overall rating: 9.3
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The hotel's reply:
"Estimado Cliente: Muchas gracias por sus comentarios acerca de la ubicación, el desayuno y del buen trato de nuestro personal durante su estancia. Es muy importante para nosotros conocer la opinión de nuestros clientes y por supuesto esperamos de nuevo su visita la próxima vez que viaje a Madrid. Un cordial saludo. Antonio Rodríguez. Director. "
July/2015 Someone from tucumán, argentina thinks:
- Overall rating: 9.8
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The hotel's reply:
"Estimado cliente: En primer lugar, darle las gracias por sus comentarios. Su opinión es muy importante para nosotros, ya que nuestro objetivo es que nuestros clientes tengan una estancia agradable y un excelente servicio. Me alegra saber que la habitación, desayuno y el personal han sido de su agrado. Esperamos darle de nuevo la bienvenida la próxima vez que visite Madrid. Gracias por su tiempo y reciba un cordial saludo. Antonio Rodríguez. Director. "
July/2015 Someone from paris france thinks:
- Overall rating: 8.6
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The hotel's reply:
"Cher client: Je vous remercie pour vos commentaires de la propreté de nos chambres, l'amabilité de nos employés ainsi que l'emplacement de notre Hotel dans le centre ville. Je suis très content de voir que vous avez passé un agréable séjour parmi nous. Nous ésperons vous accueillir à nouveau dans votre prochaîne visite a Madrid. Meilleures salutations. Antonio Rodriguez. Directeur. "
July/2015 Someone from hauts de seine france thinks:
- Overall rating: 7.9
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July/2015 Someone from FRANCE thinks:
- Overall rating: 8
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June/2015 Someone from Ireland thinks:
- Overall rating: 9.3
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