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Apartment Casablanca ***

Puerto de la Cruz,  Spain

Phone: +34922371814 Fax: +0034922374209 E-mail:: reservas@aptoscasablanca.com

Price: 0 € (Average)

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Rating by guests: 8.7 Based on 373 reviews

Room Services
  • Rooms: 287
  • Television: international channels
  • Hairdryer
  • Tub or shower
  • Kitchen
  • Microwave
Main facilities
  • Rooms: 287
  • Parking
  • Bar - coffee shop
  • Swimming pool
  • Terrace
  • Sauna
  • Lounge
  • Heated swimming pool
  • Children's Playground
General services
  • Rooms: 287
  • Laundry service
  • 24-Hour Front Desk
Apartment Casablanca
Calzada de Martíanez, 4 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  8.7 Based on the last 40 of 373 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 2.5%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 8.5
  • Location: 8.5
  • Common facilities and services: 7.7
  • Staff: 9.1
  • Quietness: 8.9
  • Room: 8.3
  • Value for money: 8.2

March/2018 Someone from France thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: Propreté, sourire du personnel
  • Negative: vétusté des fenêtres, du mobilier du salon
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Nous vous remercions pour nous faire connaître votre opinion sur notre établissement à travers de HotelSearch Nous sommes ravis de savoir que votre séjour était agréable et à votre entière satisfaction. Nous apprécions vos commentaires sur le personnel et les services qui nous donnent la motivation dans nos efforts d’offrir le meilleur service à nos invités. Nous espérons d’avoir l’opportunité de vous souhaitez la bienvenue lors de vos prochaines vacances en nos appartements. Qualité Depàrtement"

March/2018 Someone from Deutschland, Chemnitz thinks:

  • Overall rating: 8.9
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Vielen Dank für Ihre Beurteilung von unserem Resort durch HotelSearch Es freut uns zu hören, dass Ihr Aufenthalt bei uns zu Ihrer ganzen Zufriedenheit war. Wir schätzen Ihre Meinung über unser Personal und unsere Dienstleistungen, was ein Ansporn für unsere Motivation ist, unseren Gästen den besten Service anzubieten. Wir hoffen wieder die Gelegenheit zu haben Sie bei Ihrem nächsten Urlaub in inserem Haus begrüssen zu dürfen. "

February/2018 Someone from Scotland thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: The general atmosphere of the complex
  • Negative: The apartment was cold in the evenings
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5 The bar and waiting staff were all excellent except one who was rather brusque and loud
  • Quietness: 7.5
  • Room: 5 The sofa bed is not comfortable for sitting
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Thank you for taking the time to share your opinion about us through HotelSearch We are pleased to know that your stay with us was satisfactory and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope to have the opportunity to welcome you again in our resort for your next holiday. Quality Dept."

February/2018 Someone from England thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Extremely clean and quiet
  • Negative: Poor WiFi
  • I RECOMMEND it for... Couples, Peace seekers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Extremely clean
  • Location: 10 Steep walk into town
  • Common facilities and services: 7.5 Poor WiFi , kept dropping off and not strong enough to support whatsup
  • Staff: 10
  • Quietness: 10 11 402 was very quiet
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Thank you for taking the time to share your opinion about us through HotelSearch We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope to have the opportunity to welcome you again in our resort for your next holiday. Quality Dept."

February/2018 Someone from UK thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: The overall experience, helpful staff, well maintained, clean rooms.
  • Negative: Poor wifi. Boring restaurant menu. Harsh lighting in bar.
  • I RECOMMEND it for... Older travelers, Families, Couples, Classic style lovers, Handicapped
  • I recommend it especially AGAINST... Young travelers, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Thank you for taking the time to share your opinion about us through HotelSearch We are pleased to know that your stay with us was good enough and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope to have the opportunity to welcome you again in our resort for your next holiday. Quality Dept."

February/2018 Someone from Luzern thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: Die gute Lage
  • Negative: Die Zimmer Richtung Strasse
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples
  • I recommend it especially AGAINST... Luxury, Peace seekers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Vielen Dank für Ihre Beurteilung von unserem Resort durch HotelSearch Es freut uns zu hören, dass Ihr Aufenthalt bei uns zu Ihrer ganzen Zufriedenheit war. Wir schätzen Ihre Meinung über unser Personal und unsere Dienstleistungen, was ein Ansporn für unsere Motivation ist, unseren Gästen den besten Service anzubieten. Wir hoffen wieder die Gelegenheit zu haben Sie bei Ihrem nächsten Urlaub in inserem Haus begrüssen zu dürfen. "

February/2018 Someone from England thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: Love these apartments very well maintained and always very clean.
  • Negative: we have stayed many times now and feel they are ready for some updating.
  • I RECOMMEND it for... Older travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    " Thank you for taking the time to share your opinion about us, through Hotelsearch. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope to have the opportunity to welcome you again in our resort for your next holiday. Apartamentos Casablanca"

January/2018 Someone from GRAN CANARIA thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: LA TRANQUILIDAD DEL LUGAR
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Classic style lovers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Young travelers, Luxury
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Gracias por tomarte el tiempo para compartir tu opinión sobre nosotros. Nos complace saber que su estancia con nosotros fue para su entera satisfacción y agradecemos sus comentarios sobre nuestro personal y servicios que ciertamente nos ayudan y motivan en nuestros esfuerzos por ofrecer el mejor servicio a nuestros huéspedes. Esperamos tener la oportunidad de darle nuevamente la bienvenida en nuestro resort para sus próximas vacaciones. "

January/2018 Someone from GRAN CANARIA thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: LA TRANQUILIDAD DEL LUGAR
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Classic style lovers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Young travelers, Luxury
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

January/2018 Someone from Vreden thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Freundlichkeit der Mitarbeiter. Lage des Hotels.
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Vielen Dank für Ihre Beurteilung von unserem Resort durch Hotelsearch Es freut uns zu hören, dass Ihr Aufenthalt bei uns zu Ihrer ganzen Zufriedenheit war. Wir schätzen Ihre Meinung über unser Personal und unsere Dienstleistungen, was ein Ansporn für unsere Motivation ist, unseren Gästen den besten Service anzubieten. Wir hoffen wieder die Gelegenheit zu haben Sie bei Ihrem nächsten Urlaub in inserem Haus begrüssen zu dürfen. "

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Apartment Casablanca Calzada de Martíanez, 4 Puerto de la Cruz 38400 Spain
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