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Apartment Casablanca ***

Puerto de la Cruz,  Spain

Phone: +34922371814 Fax: +0034922374209 E-mail:: reservas@aptoscasablanca.com

Price: 0 € (Average)

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Rating by guests: 8.7 Based on 373 reviews

Room Services
  • Rooms: 287
  • Television: international channels
  • Hairdryer
  • Tub or shower
  • Kitchen
  • Microwave
Main facilities
  • Rooms: 287
  • Parking
  • Bar - coffee shop
  • Swimming pool
  • Terrace
  • Sauna
  • Lounge
  • Heated swimming pool
  • Children's Playground
General services
  • Rooms: 287
  • Laundry service
  • 24-Hour Front Desk
Apartment Casablanca
Calzada de Martíanez, 4 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  8.7 Based on the last 40 of 373 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 2.5%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 8.5
  • Location: 8.5
  • Common facilities and services: 7.7
  • Staff: 9.1
  • Quietness: 8.9
  • Room: 8.3
  • Value for money: 8.2

May/2018 Someone from Tenerife thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: relac calidad precio
  • Negative: falta transporte al centro pq la subida es muy dura
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 3
  • The hotel's reply:

    "Gracias por tomarte el tiempo para compartir tu opinión sobre nosotros, a través de hotelsearch "

May/2018 Someone from Bordeaux thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: Les appartements avec tout l’esuipe Et la disponibilité de TOUT le personnel ++++
  • Negative: Les horaires de piscine fermée à 19h !!! Trop tôt pour les randonneurs !!
  • I RECOMMEND it for... Families, Modern style lovers
  • I recommend it especially AGAINST... Peace seekers
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Nous vous remercions pour nous faire connaître votre opinion sur notre établissement à travers de hotelsearch Nous sommes ravis de savoir que votre séjour était agréable et à votre entière satisfaction. Nous apprécions vos commentaires sur le personnel et les services qui nous donnent la motivation dans nos efforts d’offrir le meilleur service à nos invités. Nous espérons d’avoir l’opportunité de vous souhaitez la bienvenue lors de vos prochaines vacances en nos appartements. "

April/2018 Someone from Edinburgh UK thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: The location of the apartment within the complex and the refurbished shower room
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Thank you for taking the time to share your opinion about us, through hotelsearch We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope to have the opportunity to welcome you again in our resort for your next holiday. "

April/2018 Someone from England thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Simple, clean and comfortable accommodation. Friendly staff.
  • Negative: Very poor WiFi
  • I RECOMMEND it for... Older travelers, Families, Peace seekers, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Thank you for taking the time to share your opinion about us, through hotelsearch We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope to have the opportunity to welcome you again in our resort for your next holiday. "

April/2018 Someone from Canada thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: La coutoisie du personnel
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Nous vous remercions pour nous faire connaître votre opinion sur notre établissement à travers de hotelsearch Nous sommes ravis de savoir que votre séjour était agréable et à votre entière satisfaction. Nous apprécions vos commentaires sur le personnel et les services qui nous donnent la motivation dans nos efforts d’offrir le meilleur service à nos invités. Nous espérons d’avoir l’opportunité de vous souhaitez la bienvenue lors de vos prochaines vacances en nos appartements. "

April/2018 Someone from Montelimar France thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: La qualité et la propreté des logements
  • Negative: Le froid et le fait que la piscine ne soit pas chauffée
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5 Une piscine chauffée serait vraiment un plus. Elle était trop froide pour que ce soit appréciable.
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Nous vous remercions pour nous faire connaître votre opinion sur notre établissement à travers de hotelsearch Nous sommes ravis de savoir que votre séjour était agréable et à votre entière satisfaction. Nous apprécions vos commentaires sur le personnel et les services qui nous donnent la motivation dans nos efforts d’offrir le meilleur service à nos invités. Nous espérons d’avoir l’opportunité de vous souhaitez la bienvenue lors de vos prochaines vacances en nos appartements. "

April/2018 Someone from Scotland thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: The helpfulness of the staff; the location and facilities.
  • Negative:
  • I RECOMMEND it for... Families, Couples, Budget travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "First of all, thank you very much for taking your time to write about us in HotelSearch. We really appreciate your feedback and we always try our best to become better each year. We are doing some works to some of the apartments to make them a little bit more comfortable and we are very excited to see our guests' reaction. We hope to see yours in your next holidays with us! Quality Department - Apartamentos Casablanca"

April/2018 Someone from Scotland thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Location, cleanliness, friendliness of staff!
  • Negative: Entertainment and food
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Handicapped, Budget travelers
  • I recommend it especially AGAINST... Young travelers, Luxury
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Thank you very much for taking your time to write us a review in Hotelsearch. Just for you to know, We are working on some changes that will apply soon to make sure that our services are more efficient. We hope that your stay was satisfactory and we really wish to see you and your familiy with us again next time. Quality Department - Apartamentos Casablanca"

March/2018 Someone from GRAN CANARIA thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: EL TRATO DEL PERSONAL DE RECEPCIÓN
  • Negative: EL APARTAMENTO QUE NOS ASIGNARON: UN BAJO CERCA DE LA CAFETERÍA
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Classic style lovers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Young travelers, Luxury, Modern style lovers, Handicapped
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5 NECESITAN ACTUALZACIÓN Y REFORMAS
  • Staff: 7.5 PERSONAL DE RECEPCIÓN MUY AMABLE. PERSONAL DE LIMPIEZA ATIENDE PETICIONES.
  • Quietness: 7.5 EL LUGAR ES TRANQUILO PERO DESDE NUESTRA HABITACIÓN SE ESCUCHA EL RUIDO DE LA MAQUINARIA DE LA COCINA DE LA CAFETERÍA U OTRO QUE NO IDENTIFICO
  • Room: 5 EL APARTAMENTO NECESITA REFORMA DE BAÑO Y MOBILIARIO
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Gracias por tomarte el tiempo para compartir tu opinión sobre nosotros. Nos complace saber que su estancia con nosotros fue para su entera satisfacción y agradecemos sus comentarios sobre nuestro personal y servicios que ciertamente nos ayudan y motivan en nuestros esfuerzos por ofrecer el mejor servicio a nuestros huéspedes. Esperamos tener la oportunidad de darle nuevamente la bienvenida en nuestro resort para sus próximas vacaciones. "

March/2018 Someone from England thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: comfortable & secure
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Handicapped, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Thank you for taking the time to share your opinion about us. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope to have the opportunity to welcome you again in our resort for your next holiday. "

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Apartment Casablanca Calzada de Martíanez, 4 Puerto de la Cruz 38400 Spain
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