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Hotel Puerto Palace ****

Puerto de la Cruz,  Spain

Phone: +(34) 922372460 Fax: +(34) 922373523 E-mail:: reservaspp@puertopalace.com

Price: 60 - 150 € (Average)

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Rating by guests: 8.6 Based on 548 reviews

Welcome to the Hotel Puerto Palace, situated in a residential area of the town some 10 minutes walk from the town centre of Puerto de la Cruz, where you are offered a thousand reasons to enjoy a memorable holiday. With it's beautiful beaches, the Lido Martiánez, Restaurants, Discos, Casino and Attraction Parks and all of this at the foot of the famous Orotava Valley and With its delicate trade winds which keeps and maintains an enviable temperature all year round.

Room Services
  • Rooms: 290
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every three days
  • Housekeeping: daily
  • Tub or shower
  • Work Desk
  • Wake Up Service/Alarm Clock
  • Music channels
Main facilities
  • Rooms: 290
  • Parking: hotel owned
  • Soft drink machine
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Television
  • Swimming pool
  • Terrace
  • Sauna
  • Jacuzzi
  • Central heating
  • Lounge
  • Hot water
  • Library
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
  • Family Rooms
  • Heated swimming pool
  • Solarium
  • Boutiques
  • Swimming pool for children
  • Beauty salon
General services
  • Rooms: 290
  • Currency exchange
  • Crib
  • Luggage check room
  • Dry Cleaning
  • Gay Friendly
  • 24-Hour Front Desk
  • Luggage Storage
  • Private security
  • Entertainment programs
  • Massage
  • Car Rental
  • Packed Lunches
Hotel Puerto Palace
C/ Celestino Cobiella Zaera, 2 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  8.6 Based on the last 40 of 548 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 7.8
  • Common facilities and services: 8
  • Staff: 9.3
  • Quietness: 8.4
  • Room: 8.3
  • Value for money: 7.4

September/2015 Someone from Tenerife thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 3

September/2015 Someone from Tarragona thinks:

  • Overall rating: 4.7
  • Would you recommend it? No
  • Positive: Las instalaciones en general , en particular la zona de la piscina. La ubicación, por la tranquilidad de la zona.
  • Negative: Habitación anticuada y colchones muy viejos. Las almohadas casi inexistentes de tan gastadas y planas.
  • I RECOMMEND it for... Older travelers, Families, Travelers with a car
  • I recommend it especially AGAINST... Young travelers, Luxury, Business travelers
  • Cleanliness: 2.5 hormigas encima de los muebles y en el baño. Limpieza diaria muy superficial. Esquinas con mugre.
  • Location: 10 Zona muy tranquila y agradable.
  • Common facilities and services: 5
  • Staff: 10 Muy atentos y correctos.
  • Quietness: 10
  • Room: 2.5 Tamaño correcto y vistas muy buenas. Televisión pequeña, muebles algo anticuados y colchones y almohadas para cambiar.
  • Value for money: 5
Stars it deserves 3

September/2015 Someone from Tenerife thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: En general todo
  • Negative: La comida, creo que es lo más flojo. El desayuno y la cena son prefectos
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

September/2015 Someone from Tenerife thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

September/2015 Someone from Madrid thinks:

  • Overall rating: 5.1
  • Would you recommend it? I don't know
  • Positive: La zona de la piscina
  • Negative: Habia hormigas en la cama, y muchas. Teniamos incluida una botella de cava que nunca recibimos. La zona del restaurante y sobre todo el buffet se podria mejorar mucho, no es de un hotel 4 estrellas.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5 Hormigas en la cama
  • Location: 5
  • Common facilities and services: Not rated
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 2

September/2015 Someone from tenerife thinks:

  • Overall rating: 7.2
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 4

September/2015 Someone from Madrid thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: Amabilidad, piscina y jardines. Ubicación. Parking gratuito.
  • Negative: Buffet poco variado. Horario de comidas muy escaso. Plantas mal cuidadas, con mosca blanca sin tratar. Poca animación.
  • I RECOMMEND it for... Families, Couples, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST... Young travelers, Modern style lovers
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5 Comidas poco variadas sobre todo al medio día.
  • Staff: 10
  • Quietness: 5 Mucho ruido de camiones
  • Room: 5 Habitación doble sin televisión en una de las habitaciones.
  • Value for money: 7.5
Stars it deserves 3

August/2015 Someone from Dortmund thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

August/2015 Someone from Valencia thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: La zona de las piscinas y la tranquilidad que se respiraba en el hotel
  • Negative: Poca variedad en la hora de la comida para elegir. Iba un poco corto el buffet de mediodía.En la cena mejoraba bastante.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

August/2015 Someone from Barcelona thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: La habitación
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Peace seekers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
Hotel Puerto Palace C/ Celestino Cobiella Zaera, 2 Puerto de la Cruz 38400 Spain
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