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Hotel Puerto Palace ****

Puerto de la Cruz,  Spain

Phone: +(34) 922372460 Fax: +(34) 922373523 E-mail:: reservaspp@puertopalace.com

Price: 60 - 150 € (Average)

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Rating by guests: 8.6 Based on 548 reviews

Welcome to the Hotel Puerto Palace, situated in a residential area of the town some 10 minutes walk from the town centre of Puerto de la Cruz, where you are offered a thousand reasons to enjoy a memorable holiday. With it's beautiful beaches, the Lido Martiánez, Restaurants, Discos, Casino and Attraction Parks and all of this at the foot of the famous Orotava Valley and With its delicate trade winds which keeps and maintains an enviable temperature all year round.

Room Services
  • Rooms: 290
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every three days
  • Housekeeping: daily
  • Tub or shower
  • Work Desk
  • Wake Up Service/Alarm Clock
  • Music channels
Main facilities
  • Rooms: 290
  • Parking: hotel owned
  • Soft drink machine
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Television
  • Swimming pool
  • Terrace
  • Sauna
  • Jacuzzi
  • Central heating
  • Lounge
  • Hot water
  • Library
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
  • Family Rooms
  • Heated swimming pool
  • Solarium
  • Boutiques
  • Swimming pool for children
  • Beauty salon
General services
  • Rooms: 290
  • Currency exchange
  • Crib
  • Luggage check room
  • Dry Cleaning
  • Gay Friendly
  • 24-Hour Front Desk
  • Luggage Storage
  • Private security
  • Entertainment programs
  • Massage
  • Car Rental
  • Packed Lunches
Hotel Puerto Palace
C/ Celestino Cobiella Zaera, 2 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  8.6 Based on the last 40 of 548 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 7.8
  • Common facilities and services: 8
  • Staff: 9.3
  • Quietness: 8.4
  • Room: 8.3
  • Value for money: 7.4

January/2019 Someone from Las Palmas de GC thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: Todo en general
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

January/2019 Someone from Colombia thinks:

  • Overall rating: 5.7
  • Would you recommend it? I don't know
  • Positive: El restaurante
  • Negative: La piscina ya que la ofrecen como climatizada y no lo es y este era el Motivo por el cual fuimos allí
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5 Lo único que no me gusto fue que la piscina no era climatizada
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

December/2018 Someone from (D) 85551 Kirchheim thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5 Bei trennbaren Betten wäre unter den Betten mehr Sauberkeit wünschenswert
  • Location: 7.5 10 Minuten zu Fuss zum Plaza Del Charco, guter Ausgang für Ausflüge
  • Common facilities and services: 7.5
  • Staff: 10 sehr freundlich, besonders der Empfang
  • Quietness: 7.5
  • Room: 10 einige Zimmer neue Einrichtung
  • Value for money: 7.5
Stars it deserves 4

December/2018 Someone from Belgium thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Kind staff, warm welcome, clean & comfortable room, good food, FKK area, very nice views, entertainment, general equipment of the hotel, complimentary shuttle bus.
  • Negative: Nothing
  • I RECOMMEND it for... Couples, Peace seekers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 Very nice views
  • Common facilities and services: 10 FKK
  • Staff: 10 Helpful staff, warm welcome
  • Quietness: 10
  • Room: 10
  • Value for money: 10 Great value for your money
Stars it deserves 4

December/2018 Someone from GRAN CANARIA thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 2.5
  • Room: 10
  • Value for money: 5
Stars it deserves 4

December/2018 Someone from Pau France thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: cleanlyness
  • Negative:
  • I RECOMMEND it for... Couples, Classic style lovers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

December/2018 Someone from madrid thinks:

  • Overall rating: 7
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers, Families
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

December/2018 Someone from FRANCE thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: Sourire de tout le personnel et très bon accueil.
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5 Chambre 220 en bord de route. Un peu bruyant
  • Room: 5 Pas de vue sur le TEIDE dommage
  • Value for money: 7.5
Stars it deserves 3

December/2018 Someone from Madrid thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: La tranquilidad y sus piscinas y jardines
  • Negative:
  • I RECOMMEND it for... Peace seekers, Classic style lovers, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 10
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

November/2018 Someone from Steinhausen thinks:

  • Overall rating: 5.4
  • Would you recommend it? I don't know
  • Positive: grosszügiger Platz
  • Negative: alles wird extra bezahlt
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5 Fluglärm
  • Room: 7.5 Spiegel hat blinde Stellen, Duschvorhand schäbig
  • Value for money: 5
Stars it deserves 3
Hotel Puerto Palace C/ Celestino Cobiella Zaera, 2 Puerto de la Cruz 38400 Spain
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