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Hotel Puerto Palace ****

Puerto de la Cruz,  Spain

Phone: +(34) 922372460 Fax: +(34) 922373523 E-mail:: reservaspp@puertopalace.com

Price: 60 - 150 € (Average)

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Rating by guests: 8.6 Based on 548 reviews

Welcome to the Hotel Puerto Palace, situated in a residential area of the town some 10 minutes walk from the town centre of Puerto de la Cruz, where you are offered a thousand reasons to enjoy a memorable holiday. With it's beautiful beaches, the Lido Martiánez, Restaurants, Discos, Casino and Attraction Parks and all of this at the foot of the famous Orotava Valley and With its delicate trade winds which keeps and maintains an enviable temperature all year round.

Room Services
  • Rooms: 290
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every three days
  • Housekeeping: daily
  • Tub or shower
  • Work Desk
  • Wake Up Service/Alarm Clock
  • Music channels
Main facilities
  • Rooms: 290
  • Parking: hotel owned
  • Soft drink machine
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Television
  • Swimming pool
  • Terrace
  • Sauna
  • Jacuzzi
  • Central heating
  • Lounge
  • Hot water
  • Library
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
  • Family Rooms
  • Heated swimming pool
  • Solarium
  • Boutiques
  • Swimming pool for children
  • Beauty salon
General services
  • Rooms: 290
  • Currency exchange
  • Crib
  • Luggage check room
  • Dry Cleaning
  • Gay Friendly
  • 24-Hour Front Desk
  • Luggage Storage
  • Private security
  • Entertainment programs
  • Massage
  • Car Rental
  • Packed Lunches
Hotel Puerto Palace
C/ Celestino Cobiella Zaera, 2 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  8.6 Based on the last 40 of 548 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 7.8
  • Common facilities and services: 8
  • Staff: 9.3
  • Quietness: 8.4
  • Room: 8.3
  • Value for money: 7.4

September/2014 Someone from Watford, UK thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: The value for money, great pool area, good service from all the staff, good quality and choice of food
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Handicapped, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5 Is out of town, but only a 5-10 min walk
  • Common facilities and services: 10 Great pool area, very good gym, tennis court
  • Staff: 10 All very helpful and polite
  • Quietness: 10
  • Room: 10 Functional good sized room.The beds are huge! Fridge is useful and all have a balconey
  • Value for money: 10 Excellent half board rate
Stars it deserves 4

September/2014 Someone from Tenerife thinks:

  • Overall rating: 7.2
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

September/2014 Someone from tenerife thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: El solarium de la azotea
  • Negative:
  • I RECOMMEND it for... Families, Couples, Peace seekers, Travelers with a car
  • I recommend it especially AGAINST... Young travelers, Luxury
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

September/2014 Someone from Tarragona thinks:

  • Overall rating: 7.4
  • Would you recommend it? Yes
  • Positive: La atención del personal
  • Negative: Un poco alejado del centro
  • I RECOMMEND it for... Families, Couples, Peace seekers, Handicapped, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Luxury, Classic style lovers
  • Cleanliness: 7.5 Aunque al entrar la habitacion no se había ventilado y olía a cerrado de varios días.
  • Location: 2.5 Un poco lejos del centro de la Ciudad para desplazarte andando.
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

August/2014 Someone from Granadilla de Abona thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: La tranquilidad del hotel, la limpieza y el personal.
  • Negative:
  • I RECOMMEND it for... Families, Couples, Peace seekers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 10
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

August/2014 Someone from Santa Cruz de Tenerife thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: La conservación del hotel y el trato del personal.
  • Negative: La variedad en la comida, calidad excelente, variedad la justa. Por ejemplo, pienso que no sería muy caro variar las salsas de la pasta, o servir otra cosa además de los espaguetis, conchas y poco más. También existen los raviolis, canalones, etc..
  • I RECOMMEND it for... Young travelers, Families, Couples, Peace seekers, Classic style lovers, Handicapped, Budget travelers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2014 Someone from vivo en Tenerife thinks:

  • Overall rating: 6.2
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 2.5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

August/2014 Someone from La laguna. thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: La atención personal.
  • Negative: Quizás el mantenimiento del solarium naturista. No funciona bien el jacuzzi y no es la primera vez.
  • I RECOMMEND it for... Young travelers, Couples, Peace seekers, Healthy lifestyle
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3
Hotel Puerto Palace C/ Celestino Cobiella Zaera, 2 Puerto de la Cruz 38400 Spain
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