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Hotel Puerto Palace ****

Puerto de la Cruz,  Spain

Phone: +(34) 922372460 Fax: +(34) 922373523 E-mail:: reservaspp@puertopalace.com

Price: 60 - 150 € (Average)

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Rating by guests: 8.6 Based on 548 reviews

Welcome to the Hotel Puerto Palace, situated in a residential area of the town some 10 minutes walk from the town centre of Puerto de la Cruz, where you are offered a thousand reasons to enjoy a memorable holiday. With it's beautiful beaches, the Lido Martiánez, Restaurants, Discos, Casino and Attraction Parks and all of this at the foot of the famous Orotava Valley and With its delicate trade winds which keeps and maintains an enviable temperature all year round.

Room Services
  • Rooms: 290
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every three days
  • Housekeeping: daily
  • Tub or shower
  • Work Desk
  • Wake Up Service/Alarm Clock
  • Music channels
Main facilities
  • Rooms: 290
  • Parking: hotel owned
  • Soft drink machine
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Television
  • Swimming pool
  • Terrace
  • Sauna
  • Jacuzzi
  • Central heating
  • Lounge
  • Hot water
  • Library
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
  • Family Rooms
  • Heated swimming pool
  • Solarium
  • Boutiques
  • Swimming pool for children
  • Beauty salon
General services
  • Rooms: 290
  • Currency exchange
  • Crib
  • Luggage check room
  • Dry Cleaning
  • Gay Friendly
  • 24-Hour Front Desk
  • Luggage Storage
  • Private security
  • Entertainment programs
  • Massage
  • Car Rental
  • Packed Lunches
Hotel Puerto Palace
C/ Celestino Cobiella Zaera, 2 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  8.6 Based on the last 40 of 548 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 7.8
  • Common facilities and services: 8
  • Staff: 9.3
  • Quietness: 8.4
  • Room: 8.3
  • Value for money: 7.4

October/2015 Someone from Tenerife thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers, Budget travelers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

October/2015 Someone from Tenerife thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: las instalaciones , la habitacion y la zona de nudista
  • Negative: Hy poca variedad de comida en el buffet
  • I RECOMMEND it for... Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

October/2015 Someone from GRAN CANARIA thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive:
  • Negative: EL BUFFET UN POCO POBRE.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

October/2015 Someone from Las Palmas thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: la limpieza y zona nudista en cubierta
  • Negative: el wifi no llega a las habitaciones
  • I RECOMMEND it for... Older travelers, Couples, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

October/2015 Someone from Tenerife thinks:

  • Overall rating: 5.3
  • Would you recommend it? I don't know
  • Positive: La piscina
  • Negative: La comida y el trato del personal, algunos con muy mal humor y mala cara
  • I RECOMMEND it for... Older travelers, Peace seekers
  • I recommend it especially AGAINST... Young travelers, Luxury, Modern style lovers, Healthy lifestyle
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 2.5
  • Quietness: 10
  • Room: 2.5 No teniamos vista a ningun sitio a pesar de que lo pedi en la reserva, parece que eso lo dejan para los extranjeros
  • Value for money: 5
Stars it deserves 2

October/2015 Someone from ALicante thinks:

  • Overall rating: 6
  • Would you recommend it? I don't know
  • Positive: Instalaciones, limpieza, trato
  • Negative: La comida del buffet
  • I RECOMMEND it for... Older travelers, Families
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 7.5 La cama no la hacían bien
  • Location: 7.5 Buena situación
  • Common facilities and services: 7.5 Como ya he hecho, habitaciones limpias pero mal hecha la cama y el buffet bastante mejorable
  • Staff: 10 Realmente contento
  • Quietness: 10 Bastante tranquilo
  • Room: 7.5 Todo genial, menos el detalle de hacer la cama
  • Value for money: 5 Si hubiera sido mejor la comida el hotel mejoraría. La relación regular
Stars it deserves 3

September/2015 Someone from TENERIFE thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: LAS INSTALACIONES
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers
  • I recommend it especially AGAINST... Young travelers
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 10
Stars it deserves 3

September/2015 Someone from UK thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Pleasant friendly atmosphere with enjoyable mealtimes and entertainments
  • Negative: No Internet connection in rooms
  • I RECOMMEND it for... Older travelers, Travelers with a car
  • I recommend it especially AGAINST... Families
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

September/2015 Someone from Lithuania thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Classic style lovers, Budget travelers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST... Peace seekers
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 2

September/2015 Someone from Tenerife thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families, Couples, Peace seekers
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
Hotel Puerto Palace C/ Celestino Cobiella Zaera, 2 Puerto de la Cruz 38400 Spain
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