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Hotel Puerto Palace ****

Puerto de la Cruz,  Spain

Phone: +(34) 922372460 Fax: +(34) 922373523 E-mail:: reservaspp@puertopalace.com

Price: 60 - 150 € (Average)

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Rating by guests: 8.6 Based on 548 reviews

Welcome to the Hotel Puerto Palace, situated in a residential area of the town some 10 minutes walk from the town centre of Puerto de la Cruz, where you are offered a thousand reasons to enjoy a memorable holiday. With it's beautiful beaches, the Lido Martiánez, Restaurants, Discos, Casino and Attraction Parks and all of this at the foot of the famous Orotava Valley and With its delicate trade winds which keeps and maintains an enviable temperature all year round.

Room Services
  • Rooms: 290
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every three days
  • Housekeeping: daily
  • Tub or shower
  • Work Desk
  • Wake Up Service/Alarm Clock
  • Music channels
Main facilities
  • Rooms: 290
  • Parking: hotel owned
  • Soft drink machine
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Television
  • Swimming pool
  • Terrace
  • Sauna
  • Jacuzzi
  • Central heating
  • Lounge
  • Hot water
  • Library
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
  • Family Rooms
  • Heated swimming pool
  • Solarium
  • Boutiques
  • Swimming pool for children
  • Beauty salon
General services
  • Rooms: 290
  • Currency exchange
  • Crib
  • Luggage check room
  • Dry Cleaning
  • Gay Friendly
  • 24-Hour Front Desk
  • Luggage Storage
  • Private security
  • Entertainment programs
  • Massage
  • Car Rental
  • Packed Lunches
Hotel Puerto Palace
C/ Celestino Cobiella Zaera, 2 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  8.6 Based on the last 40 of 548 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 7.8
  • Common facilities and services: 8
  • Staff: 9.3
  • Quietness: 8.4
  • Room: 8.3
  • Value for money: 7.4

July/2017 Someone from Las Palmas de gran canaria thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: La amabilidad de todo el personal.
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

July/2017 Someone from G.C. thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

July/2017 Someone from tenerife thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: la zona nudista y el comedor
  • Negative:
  • I RECOMMEND it for... Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

July/2017 Someone from spain thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: the location, and standards of service.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

July/2017 Someone from Gran Canaria thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: La comida del buffet
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Healthy lifestyle
  • I recommend it especially AGAINST... Young travelers, Luxury, Business travelers
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

July/2017 Someone from Sevilla thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: Zona de piscina.
  • Negative: La comida del mediodía y los horarios de comedor
  • I RECOMMEND it for... Older travelers, Families, Couples, Travelers with a car
  • I recommend it especially AGAINST... Young travelers, Luxury
  • Cleanliness: 5 Bastante retraso en hacer las habitaciones.
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10 Muy atentos todos con los que tuvimos cinta yo.
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

July/2017 Someone from Lanzarote thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

July/2017 Someone from Tenerife thinks:

  • Overall rating: 7.4
  • Would you recommend it? Yes
  • Positive: Yacuzzi
  • Negative: La profundidad de las piscinas, pero entiendo q será por seguridad
  • I RECOMMEND it for... Older travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 2.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

July/2017 Someone from Galicia thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Las instalaciones
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

July/2017 Someone from Tenerife thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Las instalaciones de la zona de las piscinas, las comidas del comedor, las actuaciones nocturnas, la tranquilidad del hotel, la atención del personal, la limpieza de las habitaciones, la botella de cava de obsequio...
  • Negative: La ausencia de una botellita de agua en la nevera de la habitación a la llegada.
  • I RECOMMEND it for... Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Muy limpias absolutamente todas las instalaciones.
  • Location: 10 Fácil aparcamiento.
  • Common facilities and services: 10 Muy buenos servicios, desde las piscinas con su terraza para tomar algo, hasta la pequeña tienda del hotel.
  • Staff: 10 Muy atento y educado.
  • Quietness: 10
  • Room: 10 Perfectamente equipada la habitación. Sólo incluiría una pequeña botella de agua a la llegada.
  • Value for money: 10
Stars it deserves 4
Hotel Puerto Palace C/ Celestino Cobiella Zaera, 2 Puerto de la Cruz 38400 Spain
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