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Hotel Puerto Palace ****

Puerto de la Cruz,  Spain

Phone: +(34) 922372460 Fax: +(34) 922373523 E-mail:: reservaspp@puertopalace.com

Price: 60 - 150 € (Average)

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Rating by guests: 8.8 Based on 462 reviews

Welcome to the Hotel Puerto Palace, situated in a residential area of the town some 10 minutes walk from the town centre of Puerto de la Cruz, where you are offered a thousand reasons to enjoy a memorable holiday. With it's beautiful beaches, the Lido Martiánez, Restaurants, Discos, Casino and Attraction Parks and all of this at the foot of the famous Orotava Valley and With its delicate trade winds which keeps and maintains an enviable temperature all year round.

Room Services
  • Rooms: 290
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every three days
  • Housekeeping: daily
  • Tub or shower
  • Work Desk
  • Wake Up Service/Alarm Clock
  • Music channels
Main facilities
  • Rooms: 290
  • Parking: hotel owned
  • Soft drink machine
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Television
  • Swimming pool
  • Terrace
  • Sauna
  • Jacuzzi
  • Central heating
  • Lounge
  • Hot water
  • Library
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
  • Family Rooms
  • Heated swimming pool
  • Solarium
  • Boutiques
  • Swimming pool for children
  • Beauty salon
General services
  • Rooms: 290
  • Currency exchange
  • Crib
  • Luggage check room
  • Dry Cleaning
  • Gay Friendly
  • 24-Hour Front Desk
  • Luggage Storage
  • Private security
  • Entertainment programs
  • Massage
  • Car Rental
  • Packed Lunches
Hotel Puerto Palace
C/ Celestino Cobiella Zaera, 2 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  8.8 Based on the last 40 of 462 reviews

Would you recommend this hotel?

  • Yes: 90%
  • No: 2.5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 7.9
  • Common facilities and services: 7.4
  • Staff: 9.4
  • Quietness: 9.1
  • Room: 8.3
  • Value for money: 8.4

January/2018 Someone from london england thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: the clenliness
  • Negative: lack of facilities to nake a hot drink in the morning
  • I RECOMMEND it for... Couples, Healthy lifestyle
  • I recommend it especially AGAINST... Travelers with a car
  • Cleanliness: 10 could not fault it
  • Location: 5 a little off the beaten track
  • Common facilities and services: 7.5 evening entertainment for free ather services good
  • Staff: 10 helpfull and friendly
  • Quietness: 5 my room was close to a main road so was noisy at times
  • Room: 7.5 facitities to make a hot drink would inprove the hotel but the size of the room was good
  • Value for money: 7.5
Stars it deserves 4

January/2018 Someone from italy thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

December/2017 Someone from Austria thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: Las piscinas
  • Negative: El desayuno
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers
  • I recommend it especially AGAINST... Young travelers, Luxury, Modern style lovers
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

December/2017 Someone from Holland thinks:

  • Overall rating: 4.2
  • Would you recommend it? No
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers, Families
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 2.5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

December/2017 Someone from los abrigos, tenerife thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: The staff, and hotel location and facilities.
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

December/2017 Someone from Pau -FRANCE thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Kindness of the staff
  • Negative: too many German people and not enough Spanish
  • I RECOMMEND it for... Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5 2°C more in the swimming pool would be nice
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 5

December/2017 Someone from Belgium thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Friendly & helpful staff, quiet room, nice view, good food, FKK-area
  • Negative:
  • I RECOMMEND it for... Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10 Great value for your money
Stars it deserves 5

December/2017 Someone from Ingelheim thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: das sehr schöne Zimmer, bzw. fast schon Appartement, mit Blick zu Pool, Teide und Meer! Sehr gute Lage, wenn man mit dem Auto anreist und einen (kostenlosen) Parkplatz sucht und gleichzeitig schnell zu Fuß in der Innenstadt sein möchte. Da kennen wir wenig vergleichbare Angebote in Puerto de la Cruz.
  • Negative: das Frühstücksrestaurant, da zu manchen Zeiten fast kein Platz zu finden war (obwohl das Hotel nicht ausgebucht schien). Wir sind die anderen Tage dann später zum Frühstück gegangen und da war es dann kein Problem, einen Platz zu finden. Das Angebot beim Frühstück ist sehr übersichtlich, aber was da ist, hat eine gute Qualität und schmeckt.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5 Straßenlärm ist bei dieser Lage zu erwarten.
  • Room: 10
  • Value for money: 10
Stars it deserves 4

December/2017 Someone from Gran Canaria thinks:

  • Overall rating: 6.7
  • Would you recommend it? Yes
  • Positive: Trato bastante bueno, en general, sobre todo en el comedor los camareros muy muy amables. No tanto en recepción.
  • Negative: Había hormigas en el baño y habitación.
  • I RECOMMEND it for... Older travelers, Families
  • I recommend it especially AGAINST...
  • Cleanliness: 5 Las chicas no saben hacer camas
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 10
  • Room: 5
  • Value for money: 5
Stars it deserves 3

December/2017 Someone from Gran Canaria thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: The bedroom was very comfortable
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
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Nights
Hotel Puerto Palace C/ Celestino Cobiella Zaera, 2 Puerto de la Cruz 38400 Spain
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