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Hotel Puerto Palace ****

Puerto de la Cruz,  Spain

Phone: +(34) 922372460 Fax: +(34) 922373523 E-mail:: reservaspp@puertopalace.com

Price: 60 - 150 € (Average)

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Rating by guests: 8.8 Based on 545 reviews

Welcome to the Hotel Puerto Palace, situated in a residential area of the town some 10 minutes walk from the town centre of Puerto de la Cruz, where you are offered a thousand reasons to enjoy a memorable holiday. With it's beautiful beaches, the Lido Martiánez, Restaurants, Discos, Casino and Attraction Parks and all of this at the foot of the famous Orotava Valley and With its delicate trade winds which keeps and maintains an enviable temperature all year round.

Room Services
  • Rooms: 290
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every three days
  • Housekeeping: daily
  • Tub or shower
  • Work Desk
  • Wake Up Service/Alarm Clock
  • Music channels
Main facilities
  • Rooms: 290
  • Parking: hotel owned
  • Soft drink machine
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Television
  • Swimming pool
  • Terrace
  • Sauna
  • Jacuzzi
  • Central heating
  • Lounge
  • Hot water
  • Library
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
  • Family Rooms
  • Heated swimming pool
  • Solarium
  • Boutiques
  • Swimming pool for children
  • Beauty salon
General services
  • Rooms: 290
  • Currency exchange
  • Crib
  • Luggage check room
  • Dry Cleaning
  • Gay Friendly
  • 24-Hour Front Desk
  • Luggage Storage
  • Private security
  • Entertainment programs
  • Massage
  • Car Rental
  • Packed Lunches
Hotel Puerto Palace
C/ Celestino Cobiella Zaera, 2 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  8.8 Based on the last 40 of 545 reviews

Would you recommend this hotel?

  • Yes: 90%
  • No: 2.5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 8
  • Common facilities and services: 8.6
  • Staff: 9.2
  • Quietness: 8.5
  • Room: 8.4
  • Value for money: 7.6

February/2019 Someone from España thinks:

  • Overall rating: 6.8
  • Would you recommend it? Yes
  • Positive: Piscinas y desayuno
  • Negative: Decoración de habitación
  • I RECOMMEND it for... Older travelers, Families, Classic style lovers
  • I recommend it especially AGAINST... Young travelers, Modern style lovers, Handicapped, Budget travelers
  • Cleanliness: 7.5
  • Location: 2.5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5
  • Room: 2.5
  • Value for money: 2.5
Stars it deserves 2

February/2019 Someone from Leeds,uk thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: The improvement since last we stayed
  • Negative: Maybe breakfast could be a little better
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Handicapped, Budget travelers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 2.5 Poor on ground floor in wrong place,quite cold as getting older now
  • Value for money: 7.5
Stars it deserves 3

January/2019 Someone from vacaciones thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: El servicio
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

January/2019 Someone from Berlin thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: Dachterrasse, Lage
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 2.5 vor dem Balkon Generatoren, Klimaanlage, Straße
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

January/2019 Someone from Scotland thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: a good variety of food, a very comfortable room with sunny aspect & lovely views of pool & tropical well maintained gardens.Courtesy bus.
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Luxury, Classic style lovers, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

January/2019 Someone from valencia thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Los servicios, tranquilidad, el territorio
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Classic style lovers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

January/2019 Someone from Tegueste thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Todo en general, instalaciones, las habitaciones, el trato del personal, las comidas...
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

January/2019 Someone from Las Palmas de GC thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: Todo en general
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

January/2019 Someone from Colombia thinks:

  • Overall rating: 5.7
  • Would you recommend it? I don't know
  • Positive: El restaurante
  • Negative: La piscina ya que la ofrecen como climatizada y no lo es y este era el Motivo por el cual fuimos allí
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5 Lo único que no me gusto fue que la piscina no era climatizada
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

December/2018 Someone from (D) 85551 Kirchheim thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5 Bei trennbaren Betten wäre unter den Betten mehr Sauberkeit wünschenswert
  • Location: 7.5 10 Minuten zu Fuss zum Plaza Del Charco, guter Ausgang für Ausflüge
  • Common facilities and services: 7.5
  • Staff: 10 sehr freundlich, besonders der Empfang
  • Quietness: 7.5
  • Room: 10 einige Zimmer neue Einrichtung
  • Value for money: 7.5
Stars it deserves 4
Hotel Puerto Palace C/ Celestino Cobiella Zaera, 2 Puerto de la Cruz 38400 Spain
88%