Hotel Puerta de Toledo ***
Madrid, Spain
Phone: +(34) 914747100 Fax: +(34) 914740747
Opened in 1968 and refurbished in 2004, this traditional, comfortable hotel offers a personalised service with a friendly atmosphere. It is excellently located in one of the most beautiful monumental areas of the historical centre of Madrid: La Puerta de Toledo. It has a magnificent quality-price ratio, optimised with frequent Internet offers.
- Room Services
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- Rooms: 152
- Telephone: in room
- Television: pay channels
- Hairdryer
- Climate control
- Safe
- Internet connection
- Towel changing: daily
- Bed linen changing: daily
- Housekeeping: daily
- Music channels
- Main facilities
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- Rooms: 152
- Parking (fee): hotel owned
- Bar - coffee shop
- Restaurant
- Elevator
- Central heating
- Lounge
- Fire escape
- Music channels
- Air conditioning in common areas
- General services
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- Rooms: 152
- Non-smoking rooms
- Extra bed
- Room service: limited
- Currency exchange
- Crib
- Laundry service
- Luggage check room
- Online reservations
Glorieta Puerta de Toledo, 4 (28005) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 97.5%
- No: 2.5%
- I don't know: 0.0%
Rating by subject
- Cleanliness: 9.4
- Location: 9.3
- Common facilities and services: 8.8
- Staff: 9.9
- Quietness: 9.3
- Room: 9
- Value for money: 9.1
August/2019 Someone from Murcia thinks:
- Overall rating: 7.6
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The hotel's reply:
"Estimado cliente Muchas gracias por sus amables comentarios. Nos complace que la estancia le resultara agradable. y tomamos nota de sus indicaciones sobre los colchones. Estos fueron cambiados completamente el año pasado, pero analizaremos en que habitación se alojó y lo comprobaremos para cambiarlos. Muchas gracias por su tiempo. Saludos cordiales Antonio Asunsolo. Responsable de recepcion"
August/2019 Someone from Málaga thinks:
- Overall rating: 8.2
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The hotel's reply:
"Estimado cliente Muchas gracias por su tiempo al valorar su estancia de forma positiva. Atenderemos sus indicaciones acerca del ruido y lo verificaremos Muchas gracias por su confianza Saludos cordiales. Antonio Asunsolo. Responsable de recepción"
August/2019 Someone from USA thinks:
- Overall rating: 10
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The hotel's reply:
"Thank you very much for your outstanding evaluation! We hope you enjoyed your trip and we hope to see you on your next visit to Madrid. Best regards, Christian - Guest relations"
August/2019 Someone from Barcelona thinks:
- Overall rating: 9.4
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The hotel's reply:
"Muchas gracias por su excelente valoración! Nos complace ver que nos equipare en situación, personal y tranquilidad con un hotel de cuatro estrellas. Un cordial saludo. Christian - Atención al cliente"
August/2019 Someone from Madrid thinks:
- Overall rating: 9.8
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The hotel's reply:
"Agradecemos su excelente valoración! Nos complace ver que nos equipare en calidad y precio a un establecimiento de cuatro estrellas. Un cordial saludo. Christian – Atención al cliente"
August/2019 Someone from US thinks:
- Overall rating: 10
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The hotel's reply:
"Thank you very much for your outstanding review! We will be more than glad to receive you on your next trip to Madrid. Best regards. Christian – Customer Service "
July/2019 Someone from Málaga thinks:
- Overall rating: 8.3
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The hotel's reply:
"Agradecemos su buena valoración. Para nosotros es muy importante que nuestros clientes nos compartan sus opiniones para majorar la calidad de nuestros servicios. Esperamos volver a verle en el futuro! Un cordial saludo. Christian - Atención al cliente"
July/2019 Someone from Navarra thinks:
- Overall rating: 9.7
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The hotel's reply:
"Muchas gracias por su buena valoración. Para nosotros lo más importante es seguir mejorando la calidad de nuestros servicios cada día. Esperamos volver a verle en el futuro! Un cordial saludo. Christian - Atención al cliente "
July/2019 Someone from Málaga thinks:
- Overall rating: 7.9
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The hotel's reply:
"Muchas gracias por sus comentarios, nos complace que, en lineas generales, haya disfrutado de su estancia en el Hotel. Un cordial saludo. Mercedes - Atención al Cliente."
July/2019 Someone from Ciudad Real thinks:
- Overall rating: 8.4
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The hotel's reply:
"Muchas gracias por el tiempo dedicado a compartir su experiencia y por su confianza al elegirnos para su estancia en Madrid, nos ocmplace que haya disfrutado de su estancia y esperamos recibirle de nuevo en el futuro. Un cordial saludo. Mercedes - Atención al Cliente."