Hotel Puerta de Toledo ***
Madrid, Spain
Phone: +(34) 914747100 Fax: +(34) 914740747
Opened in 1968 and refurbished in 2004, this traditional, comfortable hotel offers a personalised service with a friendly atmosphere. It is excellently located in one of the most beautiful monumental areas of the historical centre of Madrid: La Puerta de Toledo. It has a magnificent quality-price ratio, optimised with frequent Internet offers.
- Room Services
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- Rooms: 152
- Telephone: in room
- Television: pay channels
- Hairdryer
- Climate control
- Safe
- Internet connection
- Towel changing: daily
- Bed linen changing: daily
- Housekeeping: daily
- Music channels
- Main facilities
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- Rooms: 152
- Parking (fee): hotel owned
- Bar - coffee shop
- Restaurant
- Elevator
- Central heating
- Lounge
- Fire escape
- Music channels
- Air conditioning in common areas
- General services
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- Rooms: 152
- Non-smoking rooms
- Extra bed
- Room service: limited
- Currency exchange
- Crib
- Laundry service
- Luggage check room
- Online reservations
Glorieta Puerta de Toledo, 4 (28005) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 97.5%
- No: 2.5%
- I don't know: 0.0%
Rating by subject
- Cleanliness: 9.4
- Location: 9.3
- Common facilities and services: 8.8
- Staff: 9.9
- Quietness: 9.3
- Room: 9
- Value for money: 9.1
December/2019 Someone from Guadalajara thinks:
- Overall rating: 10
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The hotel's reply:
"Muchísimas gracias por su excelente y detallada valoración. nos complace que todo fuera perfecto y que nos equipare con un establecimiento de cinco estrellas. Un cordial saludo. Mercedes - Atención al Cliente."
December/2019 Someone from Alicante thinks:
- Overall rating: 9.2
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The hotel's reply:
"Muchas gracias por el tiempo dedicado a compartir su experiencia, nos complace que haya disfrutado de su estancia y esperamos contar de nuevo con su confianza en el futuro. Un cordial saludo. Mercedes - Atención al Cliente."
December/2019 Someone from Malaga thinks:
- Overall rating: 10
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The hotel's reply:
"Muchas gracias por sus excelentes comentarios, nos complace que haya tenido una estancia de diez y que los detalles de bienvenida hayan sido de su agrado. Revisaremos el tratamiento antideslizante de la bañera en su habitación por si fuera necesario reforzarlo. Un cordial saludo. Mercedes - Atención al Cliente."
December/2019 Someone from CADIZ thinks:
- Overall rating: 9.7
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The hotel's reply:
"Muchas gracias por la nota de sobresaliente, nos complace que destaque el cuidado el detalle en cada espacio del hotel. Un cordial saludo. Mercedes - Atención al Cliente."
December/2019 Someone from MÁLAGA thinks:
- Overall rating: 9.7
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The hotel's reply:
"Muchas gracias por su excelente valoración, nos complace que destaque la limpieza y la tranquilidad, así como el ambiente moderno del hotel, trabajamos de forma continua para ofrecer un producto actualizado. Un cordial saludo. Mercedes - Atención al Cliente."
December/2019 Someone from Barcelona thinks:
- Overall rating: 8.3
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The hotel's reply:
"Muchas gracias por compartir sus comentarios, nos complace que nos equipare, por calidad y servicio, a un establecimiento de cuatro estrellas. Asimismo, tomamos nota de los puntos que podemos mejorar en el servicio de desayuno gracias a su valoración. Un cordial saludo. Mercedes - Atención al Cliente."
December/2019 Someone from Bucharest, Romania thinks:
- Overall rating: 8.3
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The hotel's reply:
"Muchas gracias por compartir su valoración, nos complace que la excelente ubicación del hotel haya sido de su conveniencia y que nos recomiende, por calidad y servicio, para viajes de empresa. Un cordial saludo. Mercedes - Atención al Cliente."
December/2019 Someone from cáceres thinks:
- Overall rating: 9
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The hotel's reply:
"Muchas gracias por sus comentarios, nos complace que disfrutara de su estancia y que nos equipare, por calidad y servicio, a un establecimiento de cuatro estrellas. Un cordial saludo. Mercedes - Atención al Cliente."
December/2019 Someone from Albacete thinks:
- Overall rating: 9.2
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The hotel's reply:
"Muchas gracias por su excelente valoración, nos complace que haya disfrutado de su estancia con nosotros y esperamos tener la oportunidad de contar de nuevo con su confianza en el futuro. Un cordial saludo. Mercedes - Atención al Cliente."
December/2019 Someone from Sevilla thinks:
- Overall rating: 9.3
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The hotel's reply:
"Muchas gracias por su confianza al elegirnos para su estancia en Madrid, nos complace que destaque como positivo nuestra ubicación y la atención de nuestro personal, así como que considere recomendar nuestro Hotel. Un cordial saludo. Mercedes - Atención al Cliente."