Hotel Gran Hotel Barcino ****
Barcelona, Spain
Phone: +(34) 933022012 Fax: +(34) 933014242
Hotel composed of 53 rooms, located downtown in the heart of the Gothic Quarter; next to the Town hall and Palace of the Generalitat, in the commercial district. The hotel offers suites with whirlpool or rooms, all soundproof with full bath, hair dryer, air conditioning, central heating, TV with satellite dish, direct telephone, individual safe, and mini-bar. Snack bar and breakfast buffet lounge exclusively for our hotel guests. Salon. Public car park at 200 sq. m. Laundry service.
- Room Services
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- Rooms: 61
- Telephone: in room
- Television: international channels
- Hairdryer
- Minibar (fee)
- Terrace: some rooms
- Climate control
- Safe (fee)
- Internet connection (fee): RJ11 telephone plug-in
- Towel changing: daily
- Bed linen changing: daily
- Housekeeping: daily
- Main facilities
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- Rooms: 61
- Parking (fee): nearby public
- Bar - coffee shop
- Elevator
- Central heating
- Lounge
- Fire escape
- Air conditioning in common areas
- General services
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- Rooms: 61
- Extra bed
- Room service: limited
- Currency exchange
- Crib
- Luggage check room
- Online reservations
- Private security
Calle Jaume I, 6 (08002) - Barcelona (Spain)
Access:
Would you recommend this hotel?
- Yes: 77.5%
- No: 2.5%
- I don't know: 20%
Rating by subject
- Cleanliness: 7.7
- Location: 10
- Common facilities and services: 6.1
- Staff: 7.6
- Quietness: 6.4
- Room: 6.1
- Value for money: 6.7
July/2015 Someone from Canada thinks:
- Overall rating: 7.1
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The hotel's reply:
" Thank you very much for your comments, help us improve. We sorry for the inconvenience caused, check-out time is at 12 am, we will talk with our staff of rooms to make it more environmentally friendly with our clients. We pass a note to the corresponding departments. Elisabet Robles. Department of customer service."
July/2015 Someone from Grenoble thinks:
- Overall rating: 9.1
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The hotel's reply:
"Je vous remercie beaucoup pour vos commentaires, nous espérons revenir à aloajarle dans notre hôtel à l'avenir. Elisabet Robles. Département de service à la clientèle."
June/2015 Someone from Alicante thinks:
- Overall rating: 7.9
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The hotel's reply:
"Muchas gracias por sus comentarios, nos ayudan a mejorar. Sentimos no haber cumplido con sus expectativas en cuanto al desayuno, es buffet con variedad de alimentos fríos y calientes. Pasaremos nota de su queja al departamento correspondiente. Saludos, Elisabet Robles. Dpto. de atención al cliente."
June/2015 Someone from Porto, Portugal thinks:
- Overall rating: 6.9
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The hotel's reply:
"Thank you for your comments and ratings, we like to know that fixed your problem immediately, our staff want to help our customers. We hope to be able to accommodate you in our hotel in the future. Elisabet Robles. Department of Customer Service."
June/2015 Someone from Israel thinks:
- Overall rating: 6.6
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The hotel's reply:
"Thanks for your comments help us to improve. Our staff in full is fully committed to providing a perfect experience to our customers during their stay, we feel that this has not been the case. Elisabet Robles. Department of Customer Service."
June/2015 Someone from menorca thinks:
- Overall rating: 8.1
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The hotel's reply:
"Muchas gracias por sus comentarios, tomamos nota de su sugerencia en cuanto al ascensor. Saludos, Elisabet Robles. Dpto. de atención al cliente."
April/2015 Someone from sevilla thinks:
- Overall rating: 9.2
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The hotel's reply:
"Gracias por sus valoraciones, estaremos encantados de poder volver a alojarle en nuestro hotel en un futuro. Saludos, Elisabet Robles. Dpto. de atención al cliente."
April/2015 Someone from france thinks:
- Overall rating: 8.4
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The hotel's reply:
"Je vous remercie beaucoup pour vos commentaires, nous espérons être en mesure de les accueillir à l'avenir sur notre hôtel. Elisabet Robles. Department service a la clientèle."
April/2015 Someone from MURCIA thinks:
- Overall rating: 8.8
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The hotel's reply:
"Muchas gracias por sus valoraciones, esperamos poder volver a aloajarle en nuestro hotel en un futuro. Elisabet Robles. Dpto. de atención al cliente."
April/2015 Someone from india thinks:
- Overall rating: 5.3
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The hotel's reply:
"Thank you very much for your comments, feel have not met their expectations. We'd like to return to accommodate you and taking a good impression of us. Elisabet Robles. Department of Customer Service."