Hotel Gran Hotel Barcino ****
Barcelona, Spain
Phone: +(34) 933022012 Fax: +(34) 933014242
Hotel composed of 53 rooms, located downtown in the heart of the Gothic Quarter; next to the Town hall and Palace of the Generalitat, in the commercial district. The hotel offers suites with whirlpool or rooms, all soundproof with full bath, hair dryer, air conditioning, central heating, TV with satellite dish, direct telephone, individual safe, and mini-bar. Snack bar and breakfast buffet lounge exclusively for our hotel guests. Salon. Public car park at 200 sq. m. Laundry service.
- Room Services
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- Rooms: 61
- Telephone: in room
- Television: international channels
- Hairdryer
- Minibar (fee)
- Terrace: some rooms
- Climate control
- Safe (fee)
- Internet connection (fee): RJ11 telephone plug-in
- Towel changing: daily
- Bed linen changing: daily
- Housekeeping: daily
- Main facilities
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- Rooms: 61
- Parking (fee): nearby public
- Bar - coffee shop
- Elevator
- Central heating
- Lounge
- Fire escape
- Air conditioning in common areas
- General services
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- Rooms: 61
- Extra bed
- Room service: limited
- Currency exchange
- Crib
- Luggage check room
- Online reservations
- Private security
Calle Jaume I, 6 (08002) - Barcelona (Spain)
Access:
Would you recommend this hotel?
- Yes: 77.5%
- No: 2.5%
- I don't know: 20%
Rating by subject
- Cleanliness: 7.7
- Location: 10
- Common facilities and services: 6.1
- Staff: 7.6
- Quietness: 6.4
- Room: 6.1
- Value for money: 6.7
June/2016 Someone from Belgique (Bruxelles) thinks:
- Overall rating: 6.8
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The hotel's reply:
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June/2016 Someone from UK thinks:
- Overall rating: 8.1
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The hotel's reply:
"Dear Customer. Thank you for your opinion and that you used your time to write us about your stay. We work to make our customers happy and our greatest satisfaction is to know that our goal has been met. We hope to welcome you in our hotels in the near future. Anna Ruiz Customer Service."
April/2016 Someone from Liverpool uk thinks:
- Overall rating: 9.8
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The hotel's reply:
"Dear customer: Thank you for your opinion in this medium. The location of our hotel is privileged, a few meters from the port and tourist center of the city. The Gothic quarter in the heart of the city, is the core the oldest and one of the most beautiful of Barcelona and its historic center Is a pleasure to receive opinions like yours motivate us to continue improving day by day. We hope to see you very soon again in our hotel. Anna Ruiz customer service. "
April/2016 Someone from Tirso Aguirre thinks:
- Overall rating: 9.4
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The hotel's reply:
"Nos agrada recibir valoraciones como la suya. Nuestro personal está muy implicado en el bienestar de los huéspedes en nuestros hoteles. Nos incentiva para superarnos día a día. Hemos pasado nota de su comentario al departamento correspondiente. Estaremos encantados de volver a tenerles pronto por nuestros hoteles. Anna Ruiz Dpto. de atención al cliente."
April/2016 Someone from Bilbao thinks:
- Overall rating: 7.4
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The hotel's reply:
"Agradecemos su tiempo tiempo en escribir sus impresiones, sentimos no haber cumplido con sus expectativas. Nuestra prioridad principal es que las zonas comunes y habitaciones están impecablemente limpias, y con todo a punto para recibir a nuestros clientes. La decoración de este hotel es clásica. Esperamos verle pronto por nuestros hoteles. Anna Ruiz. Departamento de Servicio al Cliente. "
March/2016 Someone from Baleares thinks:
- Overall rating: 9
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The hotel's reply:
"Nos agrada recibir opiniones como la suya. Nuestro personal está muy implicado en el bienestar de los huéspedes en nuestros hoteles. Nos incentiva para superarnos día a día. Estaremos encantados de volver a tenerles pronto por nuestros hoteles. Anna Ruiz Dpto. de atención al cliente."
March/2016 Someone from USA thinks:
- Overall rating: 6.4
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The hotel's reply:
"Dear Customer. We appreciate your opinion and you have used your time to write about your stay. We work to make our customers happy and our greatest satisfaction is to know that our goal has been met. We hope to welcome you to our hotel in the near future. Anna Ruiz Department customer."
March/2016 Someone from Lleida thinks:
- Overall rating: 8.3
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The hotel's reply:
"Estimado Cliente. Le agradecemos su opinión y que se haya utilizado su tiempo en escribirnos acerca de su estancia. Trabajamos para hacer felices a nuestros clientes y nuestra mayor satisfacción es conocer que nuestro objetivo se ha cumplido. Esperamos volver a recibirle en nuestros hoteles en un futuro próximo. Anna Ruiz Dpto de atención al cliente. "
March/2016 Someone from Mallorca thinks:
- Overall rating: 8.2
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The hotel's reply:
"Muchas gracias por expresar su opinión en este medio. Nos agrada recibir opiniones como la suya, nos motiva para seguir mejorando. Esperamos verlos muy pronto de nuevo en nuestro hotel. Anna Ruiz. Dpto. de atención al cliente."
March/2016 Someone from Madrid thinks:
- Overall rating: 8.2
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The hotel's reply:
"Agradecemos sus comenrarios. Es un placer recibir opiniones como la suya, nos motiva para seguir mejorando día a día. Esperamos verlos muy pronto de nuevo en nuestro hotel. Anna Ruiz. Dpto. de atención al cliente."