Hotel Gran Hotel Barcino ****
Barcelona, Spain
Phone: +(34) 933022012 Fax: +(34) 933014242
Hotel composed of 53 rooms, located downtown in the heart of the Gothic Quarter; next to the Town hall and Palace of the Generalitat, in the commercial district. The hotel offers suites with whirlpool or rooms, all soundproof with full bath, hair dryer, air conditioning, central heating, TV with satellite dish, direct telephone, individual safe, and mini-bar. Snack bar and breakfast buffet lounge exclusively for our hotel guests. Salon. Public car park at 200 sq. m. Laundry service.
- Room Services
-
- Rooms: 61
- Telephone: in room
- Television: international channels
- Hairdryer
- Minibar (fee)
- Terrace: some rooms
- Climate control
- Safe (fee)
- Internet connection (fee): RJ11 telephone plug-in
- Towel changing: daily
- Bed linen changing: daily
- Housekeeping: daily
- Main facilities
-
- Rooms: 61
- Parking (fee): nearby public
- Bar - coffee shop
- Elevator
- Central heating
- Lounge
- Fire escape
- Air conditioning in common areas
- General services
-
- Rooms: 61
- Extra bed
- Room service: limited
- Currency exchange
- Crib
- Luggage check room
- Online reservations
- Private security
Calle Jaume I, 6 (08002) - Barcelona (Spain)
Access:
Would you recommend this hotel?
- Yes: 77.5%
- No: 2.5%
- I don't know: 20%
Rating by subject
- Cleanliness: 7.7
- Location: 10
- Common facilities and services: 6.1
- Staff: 7.6
- Quietness: 6.4
- Room: 6.1
- Value for money: 6.7
September/2016 Someone from Netherlands thinks:
- Overall rating: 5.3
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Dear Customer: First of all thank you for your time. We regret that breakfast did not live up to your expectations, but we want to make it clear that our breakfasts are included. It is a complete buffet with cold dishes and hot dishes, coffee machine, including decaf, fresh fruit from the property that owns the hotel, natural juices, fridge for dairy products, cold meats and assorted pastries all that a hotel requires category.We are very sorry for the noise, due to our central location there may be some noise pollution, in future occasions we advise to let us know in advance to be able to offer a quieter interior room. We regret that it was not to your liking. We hope to see you again in our hotels. Anna Ruiz Customer service."
September/2016 Someone from England thinks:
- Overall rating: 9.8
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Dear Customer, We greatly appreciate your visit and the time you have spent sharing your experience with us. It is a real pleasure to know that we have contributed to a unique and unforgettable experience. We hope to host you again on a future occasion. Anna Ruiz Customer Service."
August/2016 Someone from England thinks:
- Overall rating: 5.3
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Thank you for your comments, we are very sorry for the noise, due to our central location at times there may be some noise pollution, in future occasions we advise to notify us in advance to be able to offer a quieter interior room. Anna Ruiz. Customer service."
August/2016 Someone from perpiñan thinks:
- Overall rating: 7
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Estimado cliente: Gracias por sus comentarios, sentimos mucho el ruido, debido a nuestra ubicación céntrica en ocasiones puede que haya cierta contaminación acústica, en futuras ocasiones le aconsejamos nos avise con antelación para poder ofrecer una habitación interior más tranquila. Anna Ruiz. Dpto. de atención al cliente. "
August/2016 Someone from Switzerland / Bern thinks:
- Overall rating: 9.8
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Dear Customer, We greatly appreciate your visit and the time you have spent sharing your experience with us. It is a real pleasure to know that we have contributed to a unique and unforgettable experience. We hope to host you again on a future occasion. Anna Ruiz Customer Service."
August/2016 Someone from San Francisco, CA thinks:
- Overall rating: 6.9
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Dear customer: We inform you that in our hotels this is strictly forbidden to smoke. It is a norm at the national level. We understand that our clients accept and obey, but it is impossible to control customers who do not have a good criterion or a respect towards other guests. We apologize for the inconvenience. On another occasion, please inform our reception department. Anna Ruiz. Customer services."
August/2016 Someone from Amposta (Tarragona) thinks:
- Overall rating: 6.8
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Estimado cliente, Agradecemos enormemente su visita y el tiempo que ha dedicado a compartir su experiencia con nosotros. Tomamos nota de sus comentarios. Es un verdadero placer saber que hemos contribuido a que vivieran una experiencia única e inolvidable. Esperamos volver a hospedarlos en una futura ocasión. Anna Ruiz Dpto. atención al cliente "
June/2016 Someone from Italy, Milan thinks:
- Overall rating: 5.2
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Dear Customer: Regarding noise, due to our central location sometimes there may be some noise pollution, on future occasions we advise you notify us in advance to offer a quieter interior room. We hope to see you again for our hotels. Anna Ruiz Customer Services "
June/2016 Someone from Toulouse thinks:
- Overall rating: 5.7
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Thank you for your comments, we feel much noise, because of our central location sometimes there may be some noise pollution, on future occasions we advise you notify us in advance to offer a quieter interior room. Anna Ruiz. Customer Service"
June/2016 Someone from Norway thinks:
- Overall rating: 8.1
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Dear customer: Thank you for your comments, we feel much noise, because of our central location sometimes there may be some noise pollution, on future occasions we advise you notify us in advance to offer a quieter interior room. Anna Ruiz. Dept. Of Customer."