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Hotel del Cardenal ****

Toledo,  Spain

Phone: +(34) 925224900 Fax: +(34) 925222991 E-mail:: hotel@haciendadelcardenal.com

Price: 71 - 153 € (Average)

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Rating by guests: 8.8 Based on 464 reviews

A charming hotel. Located within the wall, surrounded by gardens a few metres from the escalator leading up to the monumental area. It has one of the most prestigious restaurants in the city.

Room Services
  • Rooms: 27
  • Telephone
  • Television: pay channels
  • Hairdryer
  • Safe (free)
  • Internet connection (free): wireless
Main facilities
  • Rooms: 27
  • Parking (fee): not owned by hotel
  • Bar - coffee shop
  • Restaurant
  • Internet connection (free): wireless
  • Garden
  • Terrace
  • Central heating
  • Air conditioning in common areas
General services
  • Rooms: 27
  • Dogs accepted
Hotel del Cardenal
Paseo de Recaredo, 24 (45004) - Toledo (Spain)

Access:

 

Overall rating:  8.8 Based on the last 40 of 464 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 7.5%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 8.7
  • Location: 10
  • Common facilities and services: 8.1
  • Staff: 9.5
  • Quietness: 9
  • Room: 7.4
  • Value for money: 6.8

April/2014 Someone from Bilbao thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: El emplazamiento (en la propia muralla de la ciudad), el edificio, patio... Es un oásis de paz
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST... Families, Modern style lovers, Handicapped
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 10
  • Room: 5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "26/04/2014 Estimado Cliente, agradecemos muy positivamente su valoración, reciba nuestro más cordial saludo. LPP (Coordinador de Calidad)."

April/2014 Someone from Madrid thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: La tranquilidad que se respira, la limpieza del hotel , los jardines y el restaurante
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "26/04/2014 Estimado Cliente, gracias por su valoración. Nos aporta ilusión saber que nuestro trabajo consigue satisfacerle. LPP (Coordinador de Calidad)."

April/2014 Someone from Paris, France thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Jardin Acogida
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Peace seekers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "26/04/2014 Estimado Cliente, para nosotros es una satisfación comprobar que nuestro trabajo consigue alcanzar el maximo de valoración. Desde aquí, y en nombre de las personas que componemos este equipo, reciba nuestro mas sincero agradecimiento por hacernos sentir tan bien. ¡GRACIAS!. Saludos cordiales, LPP (Coordinador de Calidad)."

April/2014 Someone from Valladolid thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: Jardines y entorno
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST... Older travelers, Modern style lovers, Handicapped, Budget travelers
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4
  • The hotel's reply:

    "26/04/2014 Estimado cliente, gracias por su tiempo para valorarnos. Atentamente, LPP (Coordinador de Calidad)."

April/2014 Someone from UK thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: The situation, our balcony, the view--the immensely comfortable room
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Luxury, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST... Young travelers, Families, Handicapped
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "26/04/2014 Estimado Cliente, agradecemos el tiempo empleado en su valoración. Atentamente, LPP (Coordinador de Calidad)."

March/2014 Someone from New Jersey,USA thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: ambience of the hotel
  • Negative: location was a bit out of the way for plaza zocodover
  • I RECOMMEND it for... Couples, Luxury, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "26/04/2014 Dear guest, thank you very much for your cooperation. The property is centrally located and picturesque, located in a historic building on the same wall (XI) of the Old Town of Toledo, with convenient direct access to the historic area via mechanical-lift-pedestrian stairs next to the Hotel. Kind regards, LPP (Quality Coordinator)"

March/2014 Someone from Valencia thinks:

  • Overall rating: 5.9
  • Would you recommend it? I don't know
  • Positive: El lugar
  • Negative: La falta de un ascensor para el equipaje.
  • I RECOMMEND it for... Young travelers
  • I recommend it especially AGAINST... Older travelers, Families, Modern style lovers, Handicapped
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "26/04/2014 Estimado Cliente, gracias por el tiempo empleado para valorarnos. Efectivamente, la arquitectura original de epoca de nuestro establecimiento, conlleva a este tipo de "inconveniente". No obstante, ofrecemos la ayuda de mozos de equipajes para la subida al Hotel. La belleza estetica de los jardines compensa la subida. Un ascensor (caso de que Patrimonio lo permitiera), posiblemente rompería el equilibrio del sitio. Saludos cordiales, LPP (Coordinador de Calidad) "

March/2014 Someone from Boston, MA USA thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: The location,the friendly staff and the restaurant.
  • Negative: Getting our luggage from the cab to our room.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST... Modern style lovers, Handicapped
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "26/04/2014 Dear Customer, thank you for the time taken to value ourselves. Indeed, the original architecture of time of our establishment, leads to this kind of "problem". However, we offer the help of porters for the ascent to the Hotel. The aesthetic beauty of the gardens offset the rise. An elevator (if Heritage would allow), possibly upset the balance of the site. Best regards, LPP (Quality Coordinator) ""

March/2014 Someone from Pamplona thinks:

  • Overall rating: 7.3
  • Would you recommend it? Yes
  • Positive: El trato por parte de los trabajadores
  • Negative: La calidad del desayuno
  • I RECOMMEND it for... Families, Couples, Classic style lovers
  • I recommend it especially AGAINST... Young travelers, Older travelers, Luxury, Modern style lovers, Budget travelers, Business travelers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 2.5
Stars it deserves 3
  • The hotel's reply:

    "26/04/2014 Estimado Cliente, gracias por su valoración. Dado los últimos comentarios sobre el servicio de desayunos, hemos procedido a llevar a cabo un plan de mejora en el mismo. Esperamos que redunde de forma positiva. Atentamente, LPP (Coordinador de Calidad)"

March/2014 Someone from Minnesota, United States thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Just about everything. Great location, wonderfully kept up older hotel, great restaurant.
  • Negative: Nothing!
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 7.5 Some of the front desk staff were not as helpful as they could have been.
  • Quietness: 5
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "26/04/2014 Dear Guest, thank you very much for your opinion and apologies for the lack of attention in front desk. Kind regards, LPP (Quality Coordinator)"

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Hotel del Cardenal Paseo de Recaredo, 24 Toledo 45004 Spain
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