Hotel del Cardenal ****
Toledo, Spain
Phone: +(34) 925224900 Fax: +(34) 925222991
A charming hotel. Located within the wall, surrounded by gardens a few metres from the escalator leading up to the monumental area. It has one of the most prestigious restaurants in the city.
- Room Services
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- Rooms: 27
- Telephone
- Television: pay channels
- Hairdryer
- Safe (free)
- Internet connection (free): wireless
- Main facilities
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- Rooms: 27
- Parking (fee): not owned by hotel
- Bar - coffee shop
- Restaurant
- Internet connection (free): wireless
- Garden
- Terrace
- Central heating
- Air conditioning in common areas
- General services
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- Rooms: 27
- Dogs accepted
Paseo de Recaredo, 24 (45004) - Toledo (Spain)
Access:
Would you recommend this hotel?
- Yes: 87.5%
- No: 7.5%
- I don't know: 5%
Rating by subject
- Cleanliness: 8.7
- Location: 10
- Common facilities and services: 8.1
- Staff: 9.5
- Quietness: 9
- Room: 7.4
- Value for money: 6.8
May/2014 Someone from BARCELONA thinks:
- Overall rating: 9.6
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The hotel's reply:
"05/06/2014. Estimado Cliente. Muchas gracias por su valoración. Conseguir el reconocimiento y satisfacción de nuestro trabajo es una tarea dificil, pero con mucho agrado lo realizamos y el resultado final es este. Esperamos volver a tenerle entre nosotros pronto. Saludos cordiales, LPP (Coordinador de Calidad)."
May/2014 Someone from New York thinks:
- Overall rating: 3.2
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The hotel's reply:
"05/06/2014. Dear Customer. Thanks for your time and opinion. We are not sure what you mean by lack of staff presence. What understaffed? What staff do not stab in office?. Sorry, but it is important to interpret the views to proceed to correct the possible incidents. Sincerely, LPP (Quality Coordinator)."
May/2014 Someone from Valencia thinks:
- Overall rating: 2.2
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The hotel's reply:
"05/06/2014. Estimado Cliente. Gracias por su valoración, ésta, nos ayuda a identificar posibles incidencias y mejorar en el servicio. Si no estamos equivocados, una vez informados por su parte de dichas incidencias, se le facilitó otra habitación superior, manifestando a su salida, su satisfacción. No obstante lo anterior, le pedimos disculpas por las molestias. LPP (Coordinador de Calidad)"
May/2014 Someone from Tours thinks:
- Overall rating: 9.7
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The hotel's reply:
"05/06/2014. Estimado Cliente. Gracias a sus comentarios, hemos procedido a realizar algún cambio en el servicio de desayunos. Tambien, hemos puesto a una nueva empleada. LPP (Coordinador de Calidad)."
May/2014 Someone from madrid thinks:
- Overall rating: 5.2
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The hotel's reply:
"05/06/2014. Estimado Cliente. Le agradecemos el tiempo empleado en su valoración. Nos sería de gran ayuda, poder saber de una forma algo más detallada el punto negativo al que hace mención sobre cafetería, restaurante. Le sugerimos que en otra ocasión, lo comente en la recepción del hotel a su salida o durante su estancia. Gracias. LPP (Coordinador de Calidad)."
May/2014 Someone from Coruña thinks:
- Overall rating: 7.7
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The hotel's reply:
"05/06/2014. Estimado Cliente. Gracias por su tiempo y valoración. Atentamente, LPP (Coordinador de Calidad)."
May/2014 Someone from Benidorm Alicante thinks:
- Overall rating: 9.6
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The hotel's reply:
"05/06/2014. Estimado Cliente. Agradecemos su valioso tiempo y ponemos en valor su opinión, pues nos resulta muy grato saber que nuestro trabajo, obtiene su reconocimiento a traves de su puntuación. Gracias. Saludos cordiales, LPP (Coordinador de Calidad)."
May/2014 Someone from London thinks:
- Overall rating: 9.4
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The hotel's reply:
"05/06/2014. Dear Customer. We appreciate your time and rating. We have also changed the breakfast service person. Greetings. LPP (Quality Coordinator)."
May/2014 Someone from Atlanta, Georgia, United States of America thinks:
- Overall rating: 9.2
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The hotel's reply:
"05/06/2014. Dear Customer. Partner on behalf of our entire team and we appreciate your nice words. Carefully. LPP (Quality Coordinator)."
May/2014 Someone from New York USA thinks:
- Overall rating: 8.6
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The hotel's reply:
""05/06/2014. Dear Customer, thank see your comments. In the past, we have said that changing the original architecture of our building is not easy from the point of view of the historical and artistic heritage. We explored some possibilities, but its viability is difficult to carry out. We tried to meet this problem with rising support for luggage with porters, etc.. Thanks for your review and time. regards, LPP (Quality Coordinator)." "