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Hotel Servatur Casablanca ****

Mogán,  Spain

Phone: +34 92 872 5656 E-mail:: casablanca@servatur.com

Rating by guests: 8.2 Based on 808 reviews

Hotel Servatur Casablanca
Avenida Gran Canaria, 24 (35130) - Mogán (Spain)

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Overall rating:  8.2 Based on the last 40 of 808 reviews

Would you recommend this hotel?

  • Yes: 75%
  • No: 20%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 9.1
  • Location: 8.1
  • Common facilities and services: 7.9
  • Staff: 9.2
  • Quietness: 8.4
  • Room: 7.7
  • Value for money: 7.2

August/2018 Someone from Airdrie Scotland thinks:

  • Overall rating: 5.9
  • Would you recommend it? No
  • Positive: The staff. Absolutely fantastic group of people. Every one of them can't do enough for you.
  • Negative: Bar prices. Far too expensive. Really over priced.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Older travelers, Families, Handicapped, Budget travelers
  • Cleanliness: 10 Can't fault the cleanliness
  • Location: 7.5 Not too far from shops and beach.
  • Common facilities and services: 5 Very little facilities. No entertainment. No uk TV.
  • Staff: 10 Awesome. Fantastic.
  • Quietness: 10 No noise from anywhere
  • Room: 10 Room great. Everything you need.
  • Value for money: 2.5 Definitely not worth over €100 per night. No way..
Stars it deserves 3

August/2018 Someone from Gran canaria thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Todo en si,trato,el lugar....
  • Negative: La cena a la carta
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

August/2018 Someone from Ireland thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: The room, it was great and the balcony size on the 7th floor was fantastic.
  • Negative: Upon check in, the receptionist wanted to keep my passport over night, not something I would be accustomed to and I don’t think it was necessary.
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Luxury
  • I recommend it especially AGAINST... Peace seekers, Classic style lovers
  • Cleanliness: 10 Cleaning staff attention to detail is excellent
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5 Price of drinks is too expensive
Stars it deserves 4

August/2018 Someone from Glasgow thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: Room facilities
  • Negative: No entertainment
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2018 Someone from Dublin Ireland thinks:

  • Overall rating: 1.9
  • Would you recommend it? No
  • Positive: Views from balcony
  • Negative: Water pressure hot and cold water changing constantly in taps and shower and couldnt use jacuzzi tub during stay which was paid for due to low water pressure.
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST... Older travelers, Families, Luxury, Peace seekers, Handicapped, Business travelers
  • Cleanliness: 10 Good room cleaning
  • Location: 5
  • Common facilities and services: Not rated
  • Staff: 5 Tried to solve situation with room issues but still not happy with jacuzzi bath being in the room
  • Quietness: Not rated Too loud from commercial centre at night. Lack of sleep and even with doors shut you can still hear music.
  • Room: 7.5
  • Value for money: 2.5 No paid for superior room jacuzzi bath and couldnt use at all during week stay. Stayed in 2017 and no issues but has gone down hill after my weeks stay.
Stars it deserves 2

August/2018 Someone from Wales thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Luxury, Peace seekers, Modern style lovers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5 Air con was noisy this time and no parasol on the balcony which I needed.
  • Value for money: 10
Stars it deserves 4

August/2018 Someone from Granada thinks:

  • Overall rating: 7.6
  • Would you recommend it? Yes
  • Positive: La amplitud de la habitación y el servicio de bar y restaurante
  • Negative: La limpieza de la habitación, las puertas estaban sucias y también había polvo en algunas piezas del mobiliario como lamparitas y otras piezas. Tampoco se limpió el baño ni uno de los 4 días que nos alojamos.
  • I RECOMMEND it for... Young travelers, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

August/2018 Someone from Virginia, USA thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: the views of Puerto Rico
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Modern style lovers
  • I recommend it especially AGAINST... Families
  • Cleanliness: 10 no complaints
  • Location: 7.5 little bit of a walk, but not too bad down to the restaurant/shopping center. then a little further to the beach.
  • Common facilities and services: 10 the breakfast was great. many choices of foods and drinks.
  • Staff: 10 helpful when needed. they were especially responsive when requesting the shuttle to/from the airport.
  • Quietness: 10 a bit of noise from the exterior hallway, but none from neighboring rooms or outside.
  • Room: 10 spacious room, with a very comfortable bed, a nice big balcony, a modern and clean feel overall. The bathroom was great. The water pressure would often drop down to nearly zero, but i think that's common for the area not just this hotel. the pool towels provided were very helpful.
  • Value for money: 10 great value
Stars it deserves 4

July/2018 Someone from Gran Canaria thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: La habitación con el jacuzzi y la comida
  • Negative: Carencia de cama matrimonio
  • I RECOMMEND it for... Young travelers, Families, Couples, Peace seekers, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

July/2018 Someone from Telde thinks:

  • Overall rating: 2.2
  • Would you recommend it? No
  • Positive:
  • Negative: Cena carta, parking
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: 5
  • Location: Not rated Me sentí engañado con el parking. Daba a entender q había plaza , siendo incierto por las pocas q había, siendo imposible estacionar, y siendo la situación del hotel un lugar prácticamente imposible de encontrar sitio. Deben ser más claro con la posibilidad de aparcamiento del hotel y de la zona
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 2.5
  • Room: 2.5 Excesivos ruidos del centro comercial y zonas de puerto rico . Aunque entiendo q eso no depende de ustedes
  • Value for money: 2.5 Cena carta de mala calidad. No corresponden muchos platos con lo descrito. Saquitos pularda, cordero, patatas recalentadas, etc. Son muy pretenciosos. Además de no decir en ningún sitio q las bebidas había q abonarlas, son extremadamente caras . Cena gala, después de pagar la.media pensión me hacen ir a cenar a las 7 de la tarde, quien cena a las 7 de la tarde?.Si quiero ir a cenar ,tengo q dejar de aprovechar el día. Dada la calidad de la cena los días anteriores y la.hora obligada de la cena ,no asistimos. Creo q para los q no somos extranjeros no se adapta este sistema de cena
Stars it deserves 3
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Hotel Servatur Casablanca Avenida Gran Canaria, 24 Mogán 35130 Spain
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