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Hotel Servatur Casablanca ****

Mogán,  Spain

Phone: +34 92 872 5656 E-mail:: casablanca@servatur.com

Rating by guests: 8.2 Based on 808 reviews

Hotel Servatur Casablanca
Avenida Gran Canaria, 24 (35130) - Mogán (Spain)

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Overall rating:  8.2 Based on the last 40 of 808 reviews

Would you recommend this hotel?

  • Yes: 75%
  • No: 20%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 9.1
  • Location: 8.1
  • Common facilities and services: 7.9
  • Staff: 9.2
  • Quietness: 8.4
  • Room: 7.7
  • Value for money: 7.2

September/2018 Someone from Lancashire, England thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: The room
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST... Older travelers, Peace seekers, Handicapped
  • Cleanliness: 10
  • Location: 10 Good. I don't mind the walk or the steps to the centre. I suppose if you are disabled or overweight it would be a big problem
  • Common facilities and services: 5 The food at the poolside bar was abysmal. We only ate there once but didn't pay for it. We couldn't stay in your hotel on the first night and we were put up in a different Hotel because you had overbooked. I didn't really mind this and we're offered something by way of recompense. I wish we had taken the euros now as we took a tasting menu meal on the Thursday night, which was very poor. In fact the couple next to us left to go for a curry because they were so hungry because of the Long drawn out wait. We left before the pudding to o. Also breakfast was pretty average. It was far superior in the ig nachosol where you put us up the first night.
  • Staff: 5 The cleaning staff in particular were lovely. Front desk staff were slow and not particularly helpful. The woman who worked in the gym was downright surly. when I asked her a question she just Shrugged her shoulders
  • Quietness: 5 We were unlucky and had particularly noisy Irish neighbours.
  • Room: 7.5 Needs a little bit of updating. The shower leaked constantly. There was a hole in the hot tub on the balcony where the overflow should have been attached.
  • Value for money: 7.5
Stars it deserves 3

September/2018 Someone from Madrid thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: El tamaño de la habitación y el personal del hotel.
  • Negative: Los olores de las tuberías del baño ....olían terriblemente mal.
  • I RECOMMEND it for... Young travelers, Couples, Peace seekers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Older travelers, Families, Luxury, Budget travelers
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

September/2018 Someone from UK thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: the staff , the breakfast the room and the jacuzzi
  • Negative: too quiet at night time
  • I RECOMMEND it for... Older travelers, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: Not rated
  • Staff: 7.5
  • Quietness: 5
  • Room: Not rated
  • Value for money: 7.5
Stars it deserves 4

September/2018 Someone from Gran Canaria thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: La habitacion con el jacuzzi
  • Negative: Las cenas
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

September/2018 Someone from Pasar fines de semana con mi pareja en hoteles thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Personal de Recepción, Restaurante y Pull bar, además de las imtalaciones
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

September/2018 Someone from Gran canaria thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: El trato
  • Negative: El spa, lo pagamos y no le pudimos dar uso porque el agua estaba súper caliente y la chica en vez de darnos alguna opción de ir otro día o devolvernos el dinero pues no nos dio ninguna
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5 La limpieza bien, lo único es que habían tela de arañas en la puerta de la terraza
  • Location: 7.5 Buena ubicación
  • Common facilities and services: 7.5 Muy bien, lo que en la cena tuvimos la misma carta los días de mi estancia
  • Staff: 10 Los chicos del restaurante súper bien
  • Quietness: 7.5 Apenas se escuchaba el ruido exterior
  • Room: 7.5 La habitación muy completa y bien
  • Value for money: 5 Fui con media pensión y si me pareció un poquito elevado la comida
Stars it deserves 4

September/2018 Someone from GV thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: Todo
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

September/2018 Someone from LAS PALMAS DE GRAN CANARIA thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive: LA TRANQUILIDAD
  • Negative: PARA APARCAR
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST... Classic style lovers
  • Cleanliness: 10
  • Location: 2.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

August/2018 Someone from Álava thinks:

  • Overall rating: 6.4
  • Would you recommend it? Yes
  • Positive: La habitación
  • Negative: La piscina y que no hubiera animación
  • I RECOMMEND it for... Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 2.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

August/2018 Someone from Madrid thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: El apartamento y el restaurante
  • Negative: El mantenimiento
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10 En pocos sitios te friegan hasta los platos si no te ha dado tiempo a ti
  • Location: 7.5 No está en primera línea de playa pero a cambio es un sitio tranquilo y se puede ir andando a la zona comercial de Puerto Rico
  • Common facilities and services: 10 El gimnasio especialmente muy recomendable. El spa caro pero lo que usamos, de calidad. El restaurante, muy superior a la media. En el chillout cockteles de calidad
  • Staff: 10 Todo el personal amabilísimo. Nada que añadir
  • Quietness: 10 Se oía de noche la música de los garitos del centro, pero la insonorización era muy buena y la climatización también, sin pasar ni frío ni calor podías dormir con todo cerrado.
  • Room: 10 Increíble. Apartamento bonito y amplio. El jacuzzi de la terraza una gozada. El equipamiento también fantástico. Había de todo. Cafetera, tostador, menaje completo, hervidor de agua, albornoz y zapatillas. Hasta toalla para la playa...
  • Value for money: 10 La relación calidad/precio insuperable.
Stars it deserves 4
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Hotel Servatur Casablanca Avenida Gran Canaria, 24 Mogán 35130 Spain
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