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Hotel Santo Domingo ****

Madrid,  Spain

Phone: +(34) 915479800 Fax: +(34) 915475995 E-mail:: reserva@hotelsantodomingo.es

Price: 81 - 600 € (Average)

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Rating by guests: 8.2 Based on 1310 reviews

A boutique hotel in a building dating back more than 400 years to the Inquisition. It is in a plaza in the center of Madrid, very close to the Puerta del Sol, the Royal Palace, Plaza Mayor, Royal Theater, museums, shopping, restaurants, cinemas and theaters. Each room is decorated in a unique style. The Best Western Santo Domingo is a small but authentic museum hotel where guests are surrounded by beautiful paintings, furniture and antiques.

Room Services
  • Rooms: 200
  • Telephone: in room and bathroom
  • Television: pay channels
  • Hairdryer
  • Minibar
  • Climate control
  • Safe
  • Internet connection (free): wireless
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
  • Iron
  • Music channels
Main facilities
  • Rooms: 200
  • Parking (fee): not owned by hotel
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Terrace
  • Central heating
  • Fire escape
  • Music channels
  • Air conditioning in common areas
General services
  • Rooms: 200
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Santo Domingo
Calle San Bernado, 1 (28013) - Madrid (Spain)

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Overall rating:  8.2 Based on the last 40 of 1310 reviews

Would you recommend this hotel?

  • Yes: 70%
  • No: 7.5%
  • I don't know: 22.5%

Rating by subject

  • Cleanliness: 8.4
  • Location: 9.8
  • Common facilities and services: 7.8
  • Staff: 8.9
  • Quietness: 8.6
  • Room: 7
  • Value for money: 7.9

August/2020 Someone from Alicante thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: La piscina y la situación en el centro de Madrid
  • Negative: Pasillo sin luz al llegar, pero fue por la escasa cantidad de habitaciones ocupadas. Llegamos a la habitación y tenía cama de matrimonio cuando habíamos pedido 2 individuales.
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

August/2020 Someone from Móstoles thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: La azotea
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Modern style lovers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

August/2020 Someone from Canarias thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: La piscina,
  • Negative:
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

August/2020 Someone from Galicia thinks:

  • Overall rating: 6.9
  • Would you recommend it? I don't know
  • Positive: La terraza, sin duda.
  • Negative: La habitación.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Couples
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 2.5 Se alojaron un matrimonio con hijos en la habitación contigua y los escuchaba a la perfección.
  • Room: 2.5 Por el precio de la habitación, esperaba algo mejor. Estuvo bien, pero creo que el dinero que pagué lo merece la situación del hotel y la terraza, no la habitación.
  • Value for money: 5
Stars it deserves 3

August/2020 Someone from Madrid thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: La poca ocupación que habia en el hotel y la piscina (de acuerdo a la situación covid que vivimos)
  • Negative: La averia que hubo en las cañerias de los baños. La avería que sufrió la cocina del hotel (ese dia se suspendió el servicio) y no hubo aviso.
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST... Young travelers, Families, Luxury, Classic style lovers, Modern style lovers, Budget travelers, Healthy lifestyle
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

August/2020 Someone from Galicia thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: El trato y tranquilidAd del hotel
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2020 Someone from Paris thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: La terrasse et el restaurant
  • Negative: Peu d'espace autour de la piscine
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Classic style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 10
Stars it deserves 4

August/2020 Someone from Madrid thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: La habitación estaba muy bien aislada, no oímos ningún ruido. La cama es enorme y muy cómoa. Muy bien situado en Madrid y la piscina es un plus también para refrescarse un ratito, además de que las vistas son espectaculares.
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST... Older travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

August/2020 Someone from Madrid thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: La piscina
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

August/2020 Someone from Madrid but living in England for 23 years thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: Service
  • Negative: Swimming pool/terrace bar could get quite busy and difficult to find space
  • I RECOMMEND it for... Young travelers, Families, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Older travelers, Peace seekers, Handicapped
  • Cleanliness: 7.5 I would like to point out that soap dispensers should be checked properly every time as I ran out of hand soap a day before I left and soap didn't get refilled
  • Location: 10 Good location, some people might find it noisy, but what do you expect in the City centre?
  • Common facilities and services: 7.5 They were good, I didn't have breakfast in the hotel as personally I don't like buffets and I prefer to have breakfast at a traditional cafe.
  • Staff: 10 Really good, all helpful, friendly, cheerful and polite.
  • Quietness: 7.5 I didn't have any issues, even my room was facing the main roads and it was opposite the lift. Last year when we stayed, our room was on the top of the function rooms with a wedding going on and that was quite noisy. Probably will be good idea to not give those rooms to guests if a late function is programmed for that weekend
  • Room: 10 Very good, I had a single with double use and very pleased with it, the wardrobes very spacious and so the bathroom
  • Value for money: 10 Very good, I am sastisfied
Stars it deserves 4
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Hotel Santo Domingo Calle San Bernado, 1 Madrid 28013 Spain
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