HotelSearch.com Home

Hotel Puerto Palace ****

Puerto de la Cruz,  Spain

Phone: +(34) 922372460 Fax: +(34) 922373523 E-mail:: reservaspp@puertopalace.com

Price: 60 - 150 € (Average)

See more photos

Add your hotel photo

Rating by guests: 8.6 Based on 548 reviews

Welcome to the Hotel Puerto Palace, situated in a residential area of the town some 10 minutes walk from the town centre of Puerto de la Cruz, where you are offered a thousand reasons to enjoy a memorable holiday. With it's beautiful beaches, the Lido Martiánez, Restaurants, Discos, Casino and Attraction Parks and all of this at the foot of the famous Orotava Valley and With its delicate trade winds which keeps and maintains an enviable temperature all year round.

Room Services
  • Rooms: 290
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every three days
  • Housekeeping: daily
  • Tub or shower
  • Work Desk
  • Wake Up Service/Alarm Clock
  • Music channels
Main facilities
  • Rooms: 290
  • Parking: hotel owned
  • Soft drink machine
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Television
  • Swimming pool
  • Terrace
  • Sauna
  • Jacuzzi
  • Central heating
  • Lounge
  • Hot water
  • Library
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
  • Family Rooms
  • Heated swimming pool
  • Solarium
  • Boutiques
  • Swimming pool for children
  • Beauty salon
General services
  • Rooms: 290
  • Currency exchange
  • Crib
  • Luggage check room
  • Dry Cleaning
  • Gay Friendly
  • 24-Hour Front Desk
  • Luggage Storage
  • Private security
  • Entertainment programs
  • Massage
  • Car Rental
  • Packed Lunches
Hotel Puerto Palace
C/ Celestino Cobiella Zaera, 2 (38400) - Puerto de la Cruz (Spain)

Access:

 

Overall rating:  8.6 Based on the last 40 of 548 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 7.8
  • Common facilities and services: 8
  • Staff: 9.3
  • Quietness: 8.4
  • Room: 8.3
  • Value for money: 7.4

January/2015 Someone from Colchester, UK thinks:

  • Overall rating: 5.6
  • Would you recommend it? I don't know
  • Positive: The room and view of Teide (when the clouds parted)
  • Negative: The food.
  • I RECOMMEND it for... Older travelers
  • I recommend it especially AGAINST... Young travelers
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

January/2015 Someone from MADRID thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: LA AMABILIDAD DEL PERSONAL. BUENA RELACION CALIDAD/PRECIO
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Travelers with a car
  • I recommend it especially AGAINST... Young travelers, Luxury, Modern style lovers
  • Cleanliness: 5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

January/2015 Someone from Canarias thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: Habitacion
  • Negative: Nada
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

January/2015 Someone from Russia thinks:

  • Overall rating: 6.3
  • Would you recommend it? I don't know
  • Positive: Garden and pool area
  • Negative: Poor breakfasts and dinners
  • I RECOMMEND it for... Older travelers
  • I recommend it especially AGAINST... Young travelers, Families, Couples
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

January/2015 Someone from Russia thinks:

  • Overall rating: 7.2
  • Would you recommend it? Yes
  • Positive: territoty, dinner, teide view from balcony
  • Negative: I paid by credit card and was charged in dollars despite the fact that I asked on reception to pay in euro and staff promised it, so I paid almost 750 euro instead 700. Heated pool was really cold.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5
  • Location: 5 Far from citi center on the hill, but no problem with parking
  • Common facilities and services: 7.5
  • Staff: 2.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

January/2015 Someone from sevilla thinks:

  • Overall rating: 1.4
  • Would you recommend it? No
  • Positive: la zona nudista
  • Negative: la comida (muy mala calidad), el café (imbebible) el poco tacto y amabilidad del personal tanto de la recepción como de los camareros del buffet del desayuno y cena (más pendientes de sus asuntos personales que de atender a los clientes)
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: 5 necesario renovar grifos, toallas, etc.
  • Location: 2.5 necesario coger el taxi para todo
  • Common facilities and services: 5
  • Staff: 2.5 poca amabilidad para un hotel de este tipo donde la mayoría de los clientes están de vacaciones y esperan un trato amable por parte de los empleados del hotel (déficits de atención, sonrisas, etc.)
  • Quietness: 5 En mi habitación (415) se oían los coches de la calle. Admitiría una mejora del aislamiento del cierre de la terraza
  • Room: 5
  • Value for money: 2.5
Stars it deserves 2

January/2015 Someone from Coruña thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: Jardines,piscina, el trato y la amabilidad del personal
  • Negative:
  • I RECOMMEND it for... Families, Couples, Peace seekers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

January/2015 Someone from Tenerife thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: jacuzzi
  • Negative:
  • I RECOMMEND it for... Peace seekers
  • I recommend it especially AGAINST... Young travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

January/2015 Someone from santa cruz de Tenerife thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Las instalaciones y la habitación
  • Negative: poca variedad en la comida pero estaba bien
  • I RECOMMEND it for... Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 10
  • Staff: 5
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

December/2014 Someone from Danmark thinks:

  • Overall rating: 8.9
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 2.5 u can hear neighbours talking and music from the bar in evenings
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
Hotel Puerto Palace C/ Celestino Cobiella Zaera, 2 Puerto de la Cruz 38400 Spain
86%