El Hotel “Casa Fuster" está catalogado como Hotel de 5 estrellas Gran Lujo Monumento, nacido de la rehabilitación del emblemático edificio del año 1908 conocido como “Casa Fuster”, obra del arquitecto D. Lluis Domènech i Montaner, ubicado en la mejor zona de Barcelona, recientemente reconocido como el principal enclave comercial y de negocios de Europa. Decoradas en tonalidades verdes, piedra y chocolate, naturales y cálidas, que reflejan paz y armonía. Sus amplios ventanales permiten la entrada de luz natural a todas las habitaciones. El mobiliario interior, de diseño exclusivo y estilo personalísimo, crea un clima especial de armonía de líneas, materiales nobles y colores, conjugando aspectos modernistas con matices actuales. Disponen de minibar, teléfono, conexión a Internet (wireless), TV LCD con pantalla plana de 30'', baño completo, hilo musical y todo un lujo de detalles propios de un hotel de su categoría.
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Junio/2016 Una persona de California piensa:
Respuesta del hotel:
"Dear guest, We thank you for taking the time to give us feedback about your stay with us. It is always a pleasure to receive positive comments about our service, as we work every day to improve it. We take your feedback seriously and will use it proactively to continue improving our facilities. Kind regards, Cesar Royo"
Mayo/2016 Una persona de Houston, Texas USA piensa:
Respuesta del hotel:
"Dear Ms. Johnson, On behalf of the entire team of Casa Fuster, we are honored that you chose to stay with us while you were in Barcelona. We highly appreciate your comments about our facilities, such as our common areas and our privilege terrace. I am sorry to hear that the Junior Suite we offered you was located on the back of our building, unfortunately our Junior Suites facing Passeig de Gracia were all occupied. We hope that you will give us another opportunity to welcome you in the future. Sincerely, Cesar Royo"
Mayo/2016 Una persona de Perpignan (France) piensa:
Respuesta del hotel:
"Chère Madame Loos, Tout d’abord, je voudrais vous remercier de nous avoir choisi pour votre séjour à Barcelone et d’avoir pris le temps de partager votre expérience. Nous sommes heureux de lire que vous avez passé un excellent séjour avec nous et que la qualité de service que nous transmettons à nos clients a répondu à vos attentes. Cordialement, Cesar Royo. Directeur des Relations Publiques"
Mayo/2016 Una persona de Madrid piensa:
Respuesta del hotel:
"Apreciado cliente, Muchas gracias por compartir su experiencia tras su reciente visita al hotel. Es un verdadero placer leer comentarios tan positivos, y saber que hemos alcanzado sus expectativas. Gracias por mencionar las espectaculares vistas de Paseo de Gracia desde su habitación Deluxe. Esperamos poder verle de nuevo en el futuro. Saludos cordiales, Cesar Royo"
Mayo/2016 Una persona de Evergreen, CO, USA piensa:
Respuesta del hotel:
"Dear Mr. Nemer, We highly appreciate your comments and we are very pleased you enjoyed your stay with us. Thank you for taking the time to write to us, it is fulfilling to receive such wonderful comments about our great staff. I am sorry to hear that you did not receive the newspaper requested, we will use your comment proactively in order to improve our service. We hope to be able to welcome you again in the future. Best regards from Barcelona, Cesar Royo. Guest Relations Manager"
Mayo/2016 Una persona de London piensa:
Respuesta del hotel:
"Dear Ms. Stevens, We are honored that you chose to stay with us when you were in Barcelona. We truly appreciate you taking the time to express your positive opinion about our staff and service provided. Regarding the broken shower, I hope you will accept my apology that it wasn't rectified while you were staying with us. We hope that you will give us another opportunity to welcome you. Best regards, Cesar Royo. Guest Relations Manager "
Mayo/2016 Una persona de United States piensa:
Respuesta del hotel:
"Dear Mr. Carroll, We are honored that you chose to stay with us when you were in Barcelona. It is always a pleasure to receive positive comments and we truly appreciate you taking the time to send this to us. I personally will make sure our staff receives your compliments. We are very pleased to know that you enjoyed your stay with us, and we hope to be able to welcome you again in the future. Sincerely, Cesar Royo. Guest Relations Manager"
Abril/2016 Una persona de Chicago piensa:
Respuesta del hotel:
"Dear Mr. Kerndl, Dear guest, We thank you for taking the time to give us feedback about your stay with us. We take your feedback seriously and will use it proactively to continue improving our facilities and service. It will be helpful for us to speak further about your experience, my personal e-mail address is: guestrelations@hotelcasafuster.com We hope that despite your disappointed on this occasion, we have the opportunity of welcoming you back to the hotel at some point in the future. Kind regards, Cesar Royo. Guest Relations Manager "
Abril/2016 Una persona de UK piensa:
Respuesta del hotel:
"Dear Mrs. Young, On behalf of the entire team of Casa Fuster, we are honored that you chose to stay with us while you were in Barcelona. We are very pleased to know that you enjoyed your stay with us, and we hope to be able to welcome you again in the future. Best regards, Cesar Royo, Guest Relations Manager "
Abril/2016 Una persona de United States piensa:
Respuesta del hotel:
"Dear Mr. Bearman, We truly appreciate you taking the time to express your positive opinion about our hotel and staff, we work everyday to improve our service. I personally will make sure our staff receives your compliments. We hope to be able to welcome you again in the future. Kind regards, Cesar Royo. Guest Relations Manager" "