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Hotel Casa Fuster *****

Barcelona,  Spain

Phone: +(34) 932553000 Fax: +(34) 932553002 E-mail:: info@hotelcasafuster.com

Price: 158 - 4000 € (Average)

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Rating by guests: 9.4 Based on 459 reviews

This hotel classified as a 5 star Deluxe Monument is the result of an impeccable refurbishment that has both, respected and enhanced the interior design of the emblematic 1908 modernist style building by the famous architect Lluís Domènech i Montaner, whose work has been classified as World Heritage.. Located in the best area in the centre of Barcelona, it is the only building in Passeig de Gràcia that provides a marvellous panoramic view not only of the entire street, but also of the whole city. The rooms are decorated in natural and warm colors; green, stone and chocolate reflecting peace and harmony. The big windows flood every room with light. The interior furnishing, of exclusive design, creates a very special atmosphere of harmonic lines, noble materials and colors, combining modernist elements with a modern touch. They are all equipped with minibar, internet connection (wireless), LCD TV (30”), fully equipped bathroom, piped music and everything expected from a first class hotel.

Room Services
  • Rooms: 105
  • Information not available
Main facilities
  • Rooms: 105
  • Parking
  • Convention hall
  • Restaurant
  • Internet connection
  • Swimming pool
  • Terrace
  • Business Center
  • Boutiques
General services
  • Rooms: 105
  • Room service: 24-hours a day
  • Laundry service
Hotel Casa Fuster
Paseo de Gracia,132 (08008) - Barcelona (Spain)

Access:

 

Overall rating:  9.4 Based on the last 40 of 459 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 2.5%
  • I don't know: 10%

Rating by subject

  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 9.2
  • Staff: 10
  • Quietness: 9.5
  • Room: 9.3
  • Value for money: 8.3

February/2020 Someone from Ireland thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Everything
  • Negative:
  • I RECOMMEND it for... Couples, Luxury, Peace seekers, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear Ms. Daly, We really appreciate your overall feedback. Our guests’ feedback is incredibly important in order for us to keep improving our service levels. We strive to achieve the highest standards to make your experience memorable. We remain at your total disposal for any of your next stay with us. Best regards, Patricia Martin - Guest Relations"

February/2020 Someone from Singapore and USA thinks:

  • Overall rating: 3.3
  • Would you recommend it? I don't know
  • Positive: the staff at the reception and concierge. They are friendly and helpful always, especially Omar and Antonio.
  • Negative: This building lacks regular maintenance. I was staying at Room 520. There was return smell from the toilet, parquet strips were broken and the pieces tucked away near the wardrobe, both sinks were broken. On the night of the 20th Feb 2020, I was kept awake the whole night by the whirring sound of the ventilator of the building. I packed and moved to room 304, excited that I was finally going to get a good night of sleep. However the aircon was faulty and was making high pitched whistling sound and we were woken up throughout the night. We had to call reception at 4am for help. The staff of the hotel determined it was a problem with the air conditioner and asked us to turn off the air conditioner to avoid the sharp high pitched sound from occurring. We did not fall asleep until 5am.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 3
  • The hotel's reply:

    "Dear Ms. Mangieri, Thank you for taking the time to share your feedback! We are incredibly sorry to hear that you experienced some issues during your stay at our property. Please rest assured that your feedback have been shared with the necessary teams in order that we can address the maintenance issues in your room and to ensure that standards are not lacking and measures are put in place to continuously guarantee the delivery of our high-quality service standards. Please accept my apologies and thank you for bringing these to our attention. I do hope you will decide to stay with us again, and we all look forward to welcoming you back very soon to enjoy another wonderful stay at Casa Fuster. Sincerely, Patricia Martin - Guest Relations "

February/2020 Someone from Easy Bcn Tours ( me alojé con Jesús Palomar) thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: El olor del establecimiento
  • Negative: Maitre de la cena enamorados se enojaba mucho y dijo que no tenía información de las peticiones especiales.
  • I RECOMMEND it for... Couples, Luxury, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Todo perfecto. Servicio de descubierta muy bien.
  • Location: 10 En el centro de Barcelona, justo delante de jardinets de gracia
  • Common facilities and services: 10
  • Staff: 10 Perfectos: David(bell boy)+Omar y Patricia(Recepcion)+Yeimy(creo que se llamaba-housekeeping)
  • Quietness: 10
  • Room: 10 Suite 309 daba a jardinets de gracia, super bien
  • Value for money: 10 No importa pagar un poco más por tener un servicio exclusivo
Stars it deserves 5
  • The hotel's reply:

    "Apreciado Sr. Palomar i Baget, De parte de todo el equipo humano que formamos el Hotel Casa Fuster, queremos darle las gracias por sus comentarios duda nos aportan información para poder mejorar en el futuro. Nos complace enormemente leer que disfrutó de su estancia con nosotros. Esperamos poder darle la bienvenida a usted en un futuro no muy lejano. Saludos cordiales, Patricia Martin - Guest Relations "

February/2020 Someone from France thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: L’ architecture, la beauté du lieu
  • Negative: Le bruit des chambres côté rue
  • I RECOMMEND it for... Older travelers, Families, Couples, Luxury, Business travelers, Travelers with a car
  • I recommend it especially AGAINST... Peace seekers, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10 Personnel très attentionné, discret et souriant
  • Quietness: Not rated
  • Room: 10
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear Mr. Begouen, We really appreciate your overall feedback. Our guests’ feedback is incredibly important in order for us to keep improving our service levels. We strive to achieve the highest standards to make your experience memorable. We remain at your total disposal for any of your next stay with us. Best regards, Patricia Martin - Guest Relations "

February/2020 Someone from Burlington, Ontario Canada thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: The entire staff!
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear Mr. Roderick, Thank you for taking the time to share your feedback! We are so delighted that your experience with us was so wonderful! Our goal is to make all our guests feel special, welcomed and comfortable when they walk through our doors. We would love to welcome you back again to stay with us in the near future. We look forward to your next visit! Kind regards, Patricia Martin - Guest Relations"

February/2020 Someone from Madrid thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: La atención
  • Negative:
  • I RECOMMEND it for... Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Apreciada Sra. López, Agradecemos mucho su amabilidad al hacernos llegar sus comentarios sobre su reciente estancia en el Hotel Casa Fuster. Nos alegra enormemente que nuestro emblemático edificio, ubicación y limpieza, hayan sido de su agrado. Esperamos poder darle la bienvenida en un futuro no muy lejano. Atentamente, Patricia Martin - Guest Relations"

February/2020 Someone from México thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: La arquitectura y el diseño de interiores
  • Negative: La temperatura del agua que no se mantenía constante
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Apreciado Sr. Gutiérrez, Agradecemos mucho su amabilidad al hacernos llegar sus comentarios sobre su reciente estancia en el Hotel Casa Fuster. Nos alegra enormemente que nuestro emblemático edificio, ubicación y limpieza, hayan sido de su agrado. Esperamos poder darle la bienvenida en un futuro no muy lejano. Atentamente, Patricia Martin - Guest Relations"

February/2020 Someone from Ukraine thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Couples, Luxury, Classic style lovers, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 5
  • The hotel's reply:

    "Dear Mr. Melamed, Thank you for taking the time to provide such positive feedback following your recent visit at Casa Fuster Hotel! Customer satisfaction is of the utmost importance to us, and we are delighted that everything exceeded your expectations! We do hope to have the pleasure of welcoming you back again soon. Kind regards, Patricia Martin - Guest Relations"

February/2020 Someone from Bilbao thinks:

  • Overall rating: 7.1
  • Would you recommend it? I don't know
  • Positive: El edificio, la ubicación, la decoración, desayuno
  • Negative: El baño, la habitación, muy justo
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 2.5
  • Value for money: 5
Stars it deserves 4
  • The hotel's reply:

    "Apreciada Sra. Portell, Agradecemos mucho su amabilidad al hacernos llegar sus comentarios sobre su reciente estancia en el Hotel Casa Fuster. Nos alegra enormemente que nuestro emblemático edificio, tanto como la ubicación y la oferta de desayuno, hayan sido de su agrado. En relación a la habitación y el baño, lamentamos profundamente no haber estado a la altura de sus expectativas. Informarle que nuestras habitaciones Deluxe, que es la categoría que usted ha reservado, generalmente cumplen los 25 metros cuadrados. El hotel cuenta también con otras tipologías de habitaciones más grandes, como son las habitaciones superiores, junior suites o las suites. Esperamos poder darle la bienvenida en un futuro no muy lejano. Atentamente, Nuria Tusell - Guest Relations "

January/2020 Someone from USA thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: The fantastic vibe and atmosphere
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear Mr. Harrold, We highly appreciate your comments and we are very pleased you enjoyed your stay with us. Thank you for taking the time to write to us, it is fulfilling to receive such wonderful comments about the vibes and atmosphere of our venue. We hope to be able to welcome you again in the future. Best regards from Barcelona, Nuria Tusell - Guest Relations"

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Hotel Casa Fuster Paseo de Gracia,132 Barcelona 08008 Spain
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