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Hotel Casa Fuster *****

Barcelona,  Spain

Phone: +(34) 932553000 Fax: +(34) 932553002 E-mail:: info@hotelcasafuster.com

Price: 158 - 4000 € (Average)

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Rating by guests: 9.2 Based on 344 reviews

This hotel classified as a 5 star Deluxe Monument is the result of an impeccable refurbishment that has both, respected and enhanced the interior design of the emblematic 1908 modernist style building by the famous architect Lluís Domènech i Montaner, whose work has been classified as World Heritage.. Located in the best area in the centre of Barcelona, it is the only building in Passeig de Gràcia that provides a marvellous panoramic view not only of the entire street, but also of the whole city. The rooms are decorated in natural and warm colors; green, stone and chocolate reflecting peace and harmony. The big windows flood every room with light. The interior furnishing, of exclusive design, creates a very special atmosphere of harmonic lines, noble materials and colors, combining modernist elements with a modern touch. They are all equipped with minibar, internet connection (wireless), LCD TV (30”), fully equipped bathroom, piped music and everything expected from a first class hotel.

Room Services
  • Rooms: 105
  • Information not available
Main facilities
  • Rooms: 105
  • Parking
  • Convention hall
  • Restaurant
  • Internet connection
  • Swimming pool
  • Terrace
  • Business Center
  • Boutiques
General services
  • Rooms: 105
  • Room service: 24-hours a day
  • Laundry service
Hotel Casa Fuster
Paseo de Gracia,132 (08008) - Barcelona (Spain)

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Overall rating:  9.2 Based on the last 40 of 344 reviews

Would you recommend this hotel?

  • Yes: 80%
  • No: 12.5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.6
  • Location: 10
  • Common facilities and services: 8.4
  • Staff: 9.3
  • Quietness: 8.1
  • Room: 8.5
  • Value for money: 8

November/2018 Someone from Chile thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: La habitación y la atención personalizada
  • Negative: el salón del desayuno.....encontré que era un poco inhóspito en comparación con el resto del hotel. El servicio de desayuno estaba bien.
  • I RECOMMEND it for... Families, Couples, Classic style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Apreciada Sra. Amenábar, Le agradezco sinceramente el haber tomado el tiempo de compartir su opinión en relación a su reciente estancia con nosotros. Apreciamos escuchar los comentarios de nuestros clientes porque son esenciales para seguir mejorando nuestras instalaciones, por lo tanto me disculpo por que el salón de los desayunos no fuera de su agrado. Me complace leer que le ha gustado la ubicación muy céntrica del hotel y en general el servicio recibido por nuestro equipo. Espero poder darle de nuevo la bienvenida a nuestro hotel muy pronto. Atentamente, Patricia Martin - Guest Relations"

November/2018 Someone from Australia thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: The service, the layout of the hotel and of course the ammenities in the room
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Classic style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear Mr. Gan, We appreciate your comments regarding your stay at Hotel Casa Fuster. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Patricia Martin - Guest Relations"

November/2018 Someone from Perpignan thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear Mr. Guest, We appreciate your comments regarding your stay at Hotel Casa Fuster. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Patricia Martin - Guest Relations""

November/2018 Someone from ESTADOS UNIDOS thinks:

  • Overall rating: 2.1
  • Would you recommend it? No
  • Positive: EL SERVICIO DE LOS QUE TE LLEVAN LAS MALETAS
  • Negative: EL CUARTO, EL SHOWER EN EL BANO QUE NO TIENE PRECION DE AGUA, NO HAY LUZ EN EL CUARTO, QUIERIAN COBRAR UNA FRUTA EN EL DESAYUNO
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 5
  • Value for money: Not rated
Stars it deserves 1
  • The hotel's reply:

    "Apreciado cliente, Con toda sinceridad agradecemos sus comentarios que sin duda nos aportan información para poder mejorar en el futuro. Lamentamos mucho leer sus comentarios y ver reflejado un servicio que no corresponde con el de un hotel de 5 estrellas como el nuestro. Analizaremos todos los puntos que nos menciona para evitar que vuelva a suceder y esperamos que nos de otra oportunidad. Reciba un cordial saludo. Quedamos a su disposición, Patricia Martin - Guest Relations "

November/2018 Someone from PARIS thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: ACCUEIL
  • Negative: RIEN
  • I RECOMMEND it for... Luxury, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 5
Stars it deserves 5
  • The hotel's reply:

    "Dear Mr. Silve, We appreciate your comments regarding your stay at Hotel Casa Fuster. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Nuria Tusell - Guest Relations"

November/2018 Someone from Nyc thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Both the room and the incredible service.
  • Negative:
  • I RECOMMEND it for... Couples, Luxury, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5
  • Room: 10
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear Ms. Kushner, It is always a pleasure to receive positive comments and we truly appreciate you taking the time to send this to us. I personally will make sure our staff receives your compliments. We are very pleased to know that you enjoyed your stay with us, and we hope to be able to welcome you again in the future. Kind regards, Nuria Tusell - Guest Relations"

November/2018 Someone from Canada thinks:

  • Overall rating: 5.2
  • Would you recommend it? I don't know
  • Positive: Lobby was beautiful. Service excellent.
  • Negative: Room incredibly noisy. Also, extremely overpriced. I guess that had to with location.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10 No question that Housekeeping did a wonderful job.
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10 Very efficient, pleasant and courteous. Doormen great!
  • Quietness: Not rated Room faced alley and there was nonstop daytime noise. School, church, parties, dog walking, etc.
  • Room: 2.5 Nowhere comfortable to sit. TV had only 5 English channels and they were all news.
  • Value for money: Not rated No. Other than proximity to sights and lobby, the hotel was lacking.
Stars it deserves 3
  • The hotel's reply:

    "Dear Ms. Cooley, Thank you for taking the time to tell us about your stay at Hotel Casa Fuster. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is fulfilling to receive such a nice comments about our staff from Housekeeping, also about our great location, we are conveniently close to shopping areas, dining, and attractions. We highly appreciate your interest in helping us improve the quality of our our facilities, and we have taken good note about the needed in-room soundproofing. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Nuria Tusell - Guest Relations"

November/2018 Someone from New York, USA thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Anna at the front desk is the best of the best; warm, welcoming and professional. She cared about us and responded to our requests for guidance and reservations. She is a true gem and should be congratulated.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10 See above regarding Anna; in fact, the entire staff was very friendly and helpful
  • Quietness: 7.5 Our room (111) was close to the street, so we heard some traffic noise; but it was ok.
  • Room: 10
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear Mr. Sharfstein, Thank you so much for taking the time to review your stay with us. We are thrilled to hear that you enjoyed your time with us. We will be sure to pass your kind words along to Anna, whom I am certain will be encourage by your remarks! Thank you for bringing the noise matter to our attention, in order to make the necessary repairs. We look forward to welcoming you back to Casa Fuster soon! Warm Regards, Nuria Tusell - Guest Relations "

November/2018 Someone from Madrid thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: La ubicación del hotel
  • Negative: El tamaño de la habitación (un poco justo) y que la puerta de la habitación del montacargas estuviera siempre abierta y con carros de limpieza a la vista.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Apreciada Sra. Briales, Le agradezco sinceramente el haber tomado el tiempo de compartir su opinión en relación a su reciente estancia con nosotros. Apreciamos escuchar los comentarios de nuestros clientes porque son esenciales para seguir mejorando nuestras instalaciones, por lo tanto me disculpo por tener ubicados en el montacargas los carros de limpieza. Me complace leer que le ha gustado la ubicación muy céntrica del hotel y en general el servicio recibido por nuestro equipo. Espero poder darle de nuevo la bienvenida a nuestro hotel muy pronto. Atentamente, Nuria Tusell - Guest Relations"

November/2018 Someone from United States thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: The service and the cleanliness. I felt like a spoilt princess in the best way.
  • Negative: Nothing!
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Luxury, Peace seekers, Modern style lovers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear Ms. Scott, We highly appreciate your comments and we are very pleased you enjoyed your stay with us. Thank you for taking the time to write to us, it is fulfilling to receive such wonderful comments. We hope to be able to welcome you again in the future. Best regards from Barcelona, Nuria Tusell - Guest Relations"

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Hotel Casa Fuster Paseo de Gracia,132 Barcelona 08008 Spain
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