Hotel Alixares ****
Granada, Spain
Phone: +(34) 958225575 Fax: +(34) 958224102
Hotel Alixares is located in front of the Alhambra, one of the most beautiful monuments all over the World. Fifteen minutes walking from the historical center of Granada. Easy access from the highway ( exit 132). Hotel Alixares has been completely renovated in 2004. Its rooms are climatized and have sat Tv, minibar, fully equiped bathroom, and safety box. The hotel has outdoor swimming-pool and it is surrounded by private gardens.
- Room Services
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- Rooms: 162
- Telephone
- Television: pay channels
- Minibar
- Climate control
- Safe
- Internet connection: wireless
- Main facilities
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- Rooms: 162
- Parking: hotel owned
- Bar - coffee shop
- Convention hall
- Elevator
- Swimming pool
- Boutiques
- General services
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- Rooms: 162
- Safe at front desk
- Dogs accepted
- Currency exchange
Paseo de la Sabica, 27 (18009) - Granada (Spain)
Access:
Would you recommend this hotel?
- Yes: 85%
- No: 2.5%
- I don't know: 12.5%
Rating by subject
- Cleanliness: 9.1
- Location: 9.2
- Common facilities and services: 7.8
- Staff: 9.5
- Quietness: 9.4
- Room: 7.9
- Value for money: 8.2
October/2018 Someone from UK thinks:
- Overall rating: 4.7
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The hotel's reply:
"Dear Guest Thank you for sharing your experience at the Hotel Alixares. We regret not having fulfilled your expectations and we take note of all the reviews indicated on your part to improve the breakfast service and the rest of the aspects indicated in your assessment of your stay. We hope you will give us the opportunity to stay with us again and improve your expereince Thank you Susana Jiménez-Front desk manager-"
October/2018 Someone from Nord de la France thinks:
- Overall rating: 9.9
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The hotel's reply:
"Cher client Merci de partager votre expérience à l'hôtel Alixares. Nous sommes heureux que vous ayez apprécié votre séjour à l'hôtel Alixares et que nous ayons répondu à vos attentes. Nous espérons rester avec nous encore dans un avenir pas trop lointain et profiter à Grenade et dans les hotels de la Chaîne Porcel. Susana Jiménez-responsable de la réception-"
October/2018 Someone from Norway thinks:
- Overall rating: 8.7
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The hotel's reply:
"Kjære kunde, takk for din vurdering og for dine anbefalinger. Vår beliggenhet er ideell for å besøke Granada og Alhambra. Hotellet har en av de beste valuta for pengene i Granada. Vi elsker vurderingen som har gjort oss, og det er det vi ønsker, at våre kunder er hjemme. Takk for alt, og vi håper du kan komme tilbake snart for vårt hotell. Hilsen og god morgen. Gustavo Cara Direktør"
October/2018 Someone from Barcelona thinks:
- Overall rating: 9.9
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The hotel's reply:
"Estimado cliente, gracias por compartir su expereincia con nosotros. Nos alegra saber que ha disfrutado de su estancia, por nuestra limpieza, ubicación y buen servicio recibido por parte de nuestro satff experimentado y profesional. Tomamos nota du su sugerencia con respecto al jugo ofrecido en el desayuno con el objetivo de mejorar. Esperamos se vuelva a alojar en un futuro no muy lejano en los establecimientos de la Cadena Porcel, en Granada y Madrid. Muchas gracias Susana Jiménez-Jefe de Recepción-"
October/2018 Someone from UK thinks:
- Overall rating: 10
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The hotel's reply:
"Estimado cliente, Gracias por compartir su experiencia en el Hotel Alixares. Nos alegra saber que ha quedado satisfecho y que hemos cumplido con sus expectativas. Comentarios como el suyo nos animan a seguir trabajando para conseguir la máxima satisfacción de nuestros clientes. Muchas gracias Susana Jimenez-Jefe de Recepción-"
October/2018 Someone from Lisbon thinks:
- Overall rating: 7.8
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The hotel's reply:
"Dear Customer First of all we want to thank you for your time dedicated to valuing our hotel and on the other hand we appreciate your stay at the hotel and that you have chosen the chain Porcel for your stay in Granada Our location, a few meters from the Alhambra, is one of the items best valued by customers. We take note of your comments regarding the soundproofing of some areas in order to improve it. Thank you so much Susana Jimenez-Front desk manager.--"
October/2018 Someone from Exeter, Devon UK thinks:
- Overall rating: 8.3
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The hotel's reply:
"Dear Customer, Thank you for sharing your experience with us. We are happy to know that you have enjoyed our facilities and the location of the hotel, highly valued by our guests. Our staff, professional and experienced, at all times meets the requests of customers, we feel that this has not been your impression about the restaurant and we note for the purpose of improvement. Thank you so much Susana Jimenez-Front desk manager"
October/2018 Someone from London, United Kingdom thinks:
- Overall rating: 8.6
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The hotel's reply:
"Dear Customer Thank you for share your experience with us. We are happy to know that you have positively valued our facilities as well as our staff and environment. We would like to inform you that our hotel is a non-smoking establishment although in some occasions this premise is not fulfilled by some customers who use the terrace as a smoking area. We take note of your suggestion regarding service of tea and coffee in the rooms although from our cafeteria bar with service from 08.00h to 00:00 we attend this demand. We hope you will return to our hotel for your next visits to Granada and enjoy a new stay at the Porcel Chain. Thank you very much Susana Jiménez-Front desk Manager"
October/2018 Someone from Deutschland thinks:
- Overall rating: 8.1
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The hotel's reply:
"Estimado cliente, Gracias por compartir su experiencia en nuestro Hotel Alixares, nos alegra saber que hemos cubierto sus expectativas en cuanto a la ubicación del hotel y la limpieza de nuestras instalaciones. Sentimos que la impresión de nuestro staff no haya sido la adecuada, tomamos nota para mejorar. Esperamos se vuelva a alojar con nosotros en sus próximas visitas a Granada. Muchas gracias Susana Jimenez-Jefe de Recepción-"
September/2018 Someone from UK thinks:
- Overall rating: 10
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The hotel's reply:
"Estimado cliente, Gracias por compartir su experiencia con nosotros, nos alegra saber que ha quedado satisfecho con su estancia en el Hotel Alixarres . Nuestras instalaciones junto con la ubicación y un staff profesional y experimentando hacen que la estancia de los huéspedes sea valorada positivamente tal y como usted nos ha valorado. Esperamos vuelva a elegir la Cadena Porcel para sus próximas visitas a destinos como Madrid o Granada donde estaremos encantados de volverlos a atender. Muchas gracias Susana Jiménez-Jefe de Recepción-"