HotelSearch.com Home

Apartment Casablanca ***

Puerto de la Cruz,  Spain

Phone: +34922371814 Fax: +0034922374209 E-mail:: reservas@aptoscasablanca.com

Price: 0 € (Average)

See more photos

Add your hotel photo

Rating by guests: 9.1 Based on 349 reviews

Room Services
  • Rooms: 287
  • Television: international channels
  • Hairdryer
  • Tub or shower
  • Kitchen
  • Microwave
Main facilities
  • Rooms: 287
  • Parking
  • Bar - coffee shop
  • Swimming pool
  • Terrace
  • Sauna
  • Lounge
  • Heated swimming pool
  • Children's Playground
General services
  • Rooms: 287
  • Laundry service
  • 24-Hour Front Desk
Apartment Casablanca
Calzada de Martíanez, 4 (38400) - Puerto de la Cruz (Spain)

Access:

 

Overall rating:  9.1 Based on the last 40 of 349 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 0.0%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9
  • Location: 9
  • Common facilities and services: 9
  • Staff: 9.5
  • Quietness: 8.6
  • Room: 9.4
  • Value for money: 9.2

January/2020 Someone from Suecia thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: La cocina tiene de todo, inclusive horno, y es fácil preparar buena comida 😀
  • Negative:
  • I RECOMMEND it for... Families, Couples, Peace seekers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

January/2020 Someone from Finland thinks:

  • Overall rating: 5.4
  • Would you recommend it? I don't know
  • Positive: It was clean
  • Negative: Tightness of the room
  • I RECOMMEND it for... Older travelers, Families
  • I recommend it especially AGAINST... Young travelers, Modern style lovers
  • Cleanliness: 7.5
  • Location: 7.5 Good location close to the centre
  • Common facilities and services: 7.5
  • Staff: 5 Staff was very helpful but several mix ups with payments was not really good.
  • Quietness: 7.5
  • Room: 2.5 Tight room even it was one bedroom apartment.
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Der guest, Thank you for giving your opinion regarding your stay with us,we are glad you found the staff so nice .Sorry if you didn´t find the apartament big enough but the regular size in one bedroom apartments is 40 square/m although the distribution in all the apartments is not exactly the same . We hope you give us the opportunity to serve you in the future. Parhain terveisin Departamento de Calidad "

January/2020 Someone from Helsinki thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Der guest, Thank you for taking the time to share your opinion about us through HotelSearch. It has been a pleasure hosting you. We hope to have the opportunity to welcome you again in our resort for your next holiday. Best regards. Departamento de Calidad."

December/2019 Someone from Asturias thinks:

  • Overall rating: 7.6
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families, Couples, Peace seekers
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Estimado huésped, muchísimas gracias por haber tomado parte de su tiempo en hacer una valoración sobre su vacaciones en nuestro Hotel.Nos alegramos de que haya tenido una estancia tranquila así como también trasladaremos a nuestro personal la puntuación que ustedes le han otorgado .Hemos tomado nota de otros aspectos que se pueden mejorar y no dude que trabajaremos en ello. Esperamos verles de nuevo por Casablanca. Hasta pronto."

December/2019 Someone from England thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: The helpful staff
  • Negative:
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear guest,It has been a pleasure hosting you! Thank you for your nice comments about the cleaning, the apartment and about our staff. It has been a pleassure assisting you during your stay. We wish you a happy 2020! Departamento de Calidad"

December/2019 Someone from Finland thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Spacious apartment and very good kitchen in the apartment
  • Negative: the couch could be more comfortable and modern
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST... Luxury, Modern style lovers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Dear guest,Thank you for your review and happy you enjoyed your stay in Casablanca.We taken note of your constructive comments.It will be a pleasure for us to welcome you back to our hotel soon. Toivotamme teille hyvää uutta vuotta!"

November/2019 Someone from Baja thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Sehr freundliches Personal, reagieren sofort bei Wünschen od. techn. Störungen. Die Lage und Ausstattung ist sehr gut.
  • Negative: Das Reinigungspersonal (Zimmer) ist sehr unter Zeitdruck, welches sich auf die Sauberkeit der Appartements auswirkt (Boden, Bad)
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Lieber Gast,Wir freuen uns dass sie ein schönen Aufenthalt bei uns verbracht haben. Ihr Feedback zum Reinigungspersonal ist uns sehr wichtig. Wir werden die Reinigungsabteilung um eine Erklärung für die Mitive Ihrer Kommentare bitten. Wir wünschen Ihnen fröche Weihnachten und hoffen, Sie bald in Casablanca zu sehen. "

November/2019 Someone from Rovaniemi, Finland thinks:

  • Overall rating: 6.6
  • Would you recommend it? Yes
  • Positive: Siisteys
  • Negative: Ravintolan iltametelistä
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 2.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Thank you for rating your stay with us. Yourfeed back is very important to us. Have a nice day"

November/2019 Someone from LAS PALMAS DE GRAN CANARIA thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: TODO EN GENERAL. HEMOS ESTADO AHI EN VARIAS OCASIONES MAS
  • Negative: LAS ALMOHADAS. ME GUSTAN MAS DURAS.
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Muchas gracias por dedicarnos parte de su tiempo en hacernos llegar su opinión sobre nuestros apartamentos. Nos agrada saber que su estancia entre nosotros ha sido satisfactoria y agradecemos los comentarios sobre nuestro personal y nuestros servicios; ello nos anima a seguir mejorando cada día para ofrecer un mejor servicio a nuestros clientes. Lamentamos que no todo nuestros servicios hayan alcanzado sus expectativas. Lo tendremos presente para mejorar nuestro servicios. Esperamos verle de nuevo entre nosotros"

October/2019 Someone from Uk thinks:

  • Overall rating: 6.9
  • Would you recommend it? I don't know
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Thank you for rating your stay with us. Your feed back is very important to us. Have a nice day"

Online reservation
Nights
Apartment Casablanca Calzada de Martíanez, 4 Puerto de la Cruz 38400 Spain
91%