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Hotel Servatur Casablanca ****

Mogán,  Spain

Phone: +34 92 872 5656 E-mail:: casablanca@servatur.com

Rating by guests: 8.2 Based on 808 reviews

Hotel Servatur Casablanca
Avenida Gran Canaria, 24 (35130) - Mogán (Spain)

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Overall rating:  8.2 Based on the last 40 of 808 reviews

Would you recommend this hotel?

  • Yes: 75%
  • No: 20%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 9.1
  • Location: 8.1
  • Common facilities and services: 7.9
  • Staff: 9.2
  • Quietness: 8.4
  • Room: 7.7
  • Value for money: 7.2

May/2021 Someone from Las palmas thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: La tranquilidad de la zona, la intimidad.
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

May/2021 Someone from Maspalomas thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive:
  • Negative: Bad lighting in the bathroom
  • I RECOMMEND it for... Older travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

May/2021 Someone from Maspalomas thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: the large room and terrace, the Spa, the staff
  • Negative:
  • I RECOMMEND it for... Couples, Peace seekers, Modern style lovers, Travelers with a car
  • I recommend it especially AGAINST... Families
  • Cleanliness: 10
  • Location: 7.5 you need a car not to be stuck on the hill
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5 the commercial center below has loud music in some bars
  • Room: 10
  • Value for money: 10
Stars it deserves 4

May/2021 Someone from Gran Canaria thinks:

  • Overall rating: 5.9
  • Would you recommend it? Yes
  • Positive: La intimidad que proporciona el jacuzzi en la terraza
  • Negative: Nos alojamos 3 días, cuando entramos la habitación no estaba del todo limpia, durante la estancia no pasaron a limpiar en ningún momento, no proporcionan mascarillas ni gel individual, cosa que si proporcionan en otros alojamientos en los que he estado de menor categoría. Si l desayuno no es muy variado, tiene poco donde elegir y casi todo estaba frío. Lo peor de todo es el aparcamiento, tuvimos que aparcar muy lejos ya que tiene pocas plazas y por lo que pude ver, dejan aparcar a los empleados allí, así que nos quitan la posibilidad de aparcar q los clientes que si pagamos.
  • I RECOMMEND it for... Young travelers, Couples, Luxury
  • I recommend it especially AGAINST... Modern style lovers, Handicapped, Budget travelers, Travelers with a car
  • Cleanliness: 2.5 Cuando entramos la habitación no estaba del todo limpia, había restos de comida en la encimera y una bolsa de plástico en la basura.
  • Location: 2.5 No está mal situado, pero el aparcamiento es horrible. He ido varias veces y no he conseguido aparcar en el parking porque tiene muy pocas plazas.
  • Common facilities and services: 5 El buffet es normal, algo escaso y casi siempre está todo frío.
  • Staff: 10 El personal es muy amable y atento.
  • Quietness: 7.5 Esta bien para ir a desconectar, pero solo dos o tres días.
  • Room: 2.5 Estaba un poco sucia cuando entramos, y no volvieron a limpiar hasta que nos fuimos.
  • Value for money: 5
Stars it deserves 3

May/2021 Someone from Disfrutar thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: El lugar. Me sorprendió
  • Negative: Las camas. Son individuales y se separan no hay de matrimo
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST... Peace seekers, Classic style lovers, Handicapped
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

May/2021 Someone from Viajes de cultura, aventura y mucho mar. thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: La disponibilidad del spa gratuito y el acceso al gym sin ningún problema y cumpliendo con las medidas de covid.
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples, Peace seekers, Handicapped, Budget travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

May/2021 Someone from Ok thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Instalaciones, habitación
  • Negative:
  • I RECOMMEND it for... Couples, Modern style lovers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Young travelers, Older travelers, Families
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

May/2021 Someone from Las palmas thinks:

  • Overall rating: 0.0
  • Would you recommend it? No
  • Positive: Nada
  • Negative: TODO
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: Not rated Muy sucio , sensación de apartamento básico del sur
  • Location: Not rated Rodeada de inmigrantes gritando hola guapa , hola guapa ... Y moras y hay 15 en un balcón .... Sí en plena pandemia
  • Common facilities and services: Not rated No puedo valorar el spa y gym porque no fui , en cuanto al resto de instalaciones , puede compararse con un apartamento básico de 1 llave , nada del otro mundo
  • Staff: Not rated La recepcionista no durmió bien la noche anterior , borde como ella sola , no voy a entrar en detalles pero en media hora que estuve en recepción contesto mal a 3 clientes distintos , un despotismo ... Innecesario
  • Quietness: Not rated Obvio no hay tranquilidad a
  • Room: Not rated Sucia , descuidada, las fotos no corresponden con la realidad ( tengo mis fotos que avalan las diferencias )
  • Value for money: Not rated No volvería ni siendo gratis a ese hotel ... Muy mala experiencia , estafa total .
Stars it deserves 2

May/2021 Someone from Las palmas thinks:

  • Overall rating: 1.4
  • Would you recommend it? No
  • Positive: Las camas
  • Negative: El yakuzi estaba al rededor todo feo con el borde todo despegado y se veía mal las fotos. Y la recepción 1 persona solo y tardemos mucho para coger las llaves. Mucho tiempo perdido.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Couples
  • Cleanliness: 7.5
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 4

May/2021 Someone from Gran Canaria thinks:

  • Overall rating: 1.2
  • Would you recommend it? No
  • Positive: La terraza
  • Negative: La habitación tenía bastantes desperfectos, el fregadero super pequeño y el personal de recepción
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Older travelers, Families, Couples, Luxury, Modern style lovers
  • Cleanliness: 7.5
  • Location: 2.5
  • Common facilities and services: 2.5
  • Staff: Not rated
  • Quietness: 7.5
  • Room: 5
  • Value for money: Not rated
Stars it deserves 2
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Hotel Servatur Casablanca Avenida Gran Canaria, 24 Mogán 35130 Spain
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