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Hotel Petit Palace Arenal ***

Madrid,  Spain

Phone: +(34) 915644355 Fax: +(34) 915640854 E-mail:: info@hotelarenalmadrid.com

Price: 75 - 321 € (Average)

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Rating by guests: 8.3 Based on 37 reviews

Charming boutique hotel that is fantastically located in the heart of the historical centre of Madrid, beside the Puerta del Sol, Royal Palace and Plaza Mayor. It has modern rooms with hydro-massage showers, TFT TV and exclusive free services, such as: Wi-Fi Internet connection, daily newspapers, safe, and bicycle hire service (subject to availability). Enjoy our magnificent breakfast in an authentic 19th Century Cave restaurant, together with a free gift for children in the family rooms.

Room Services
  • Rooms: 64
  • Telephone: in room
  • Television
  • Hairdryer
  • Minibar (fee)
  • Climate control
  • Safe (free)
  • Internet connection (free): wireless
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
  • Fax: upon request
  • Iron
  • Computer with Internet: upon request
Main facilities
  • Rooms: 64
  • Parking (fee): nearby public
  • Elevator
  • Internet connection (free): wireless
  • Television
  • Hot water
  • Telephone
  • Fire escape
  • Air conditioning in common areas
General services
  • Rooms: 64
  • Non-smoking rooms
  • Dogs accepted
  • Laundry service
  • Luggage check room
Hotel Petit Palace Arenal
C/ Arenal, 16 (28013) - Madrid (Spain)

Access:

 

Overall rating:  8.3 Based on the last 37 of 37 reviews

Would you recommend this hotel?

  • Yes: 73%
  • No: 13.5%
  • I don't know: 13.5%

Rating by subject

  • Cleanliness: 8.1
  • Location: 10
  • Common facilities and services: 6.9
  • Staff: 8.1
  • Quietness: 6.8
  • Room: 6.9
  • Value for money: 7

August/2010 Someone from Miami thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: Location
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

August/2010 Someone from Madrid thinks:

  • Overall rating: 2.7
  • Would you recommend it? No
  • Positive: La ubicación
  • Negative: Mi pareja y yo perdimos una habitación romántica (ellos dan la opción) con botella de cava y bombones.la habitación era tan grande como la cama, es decir, tipo zulo, y decepcionantes las botellas de cava, esperábamos algo mejor por el precio.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 5
  • Room: Not rated MUY PEQUEÑA
  • Value for money: Not rated muy caro para lo que es; conozco hostales mucho mejores,en el mismo lugar
Stars it deserves 2

June/2010 Someone from gipuzkoa thinks:

  • Overall rating: 5.4
  • Would you recommend it? I don't know
  • Positive: La situación del hotel
  • Negative: El trato del personal. Tuvimos un problema y el personal no estuvo a la altura; El minibar no funcionaba y aunque les informamos el mismo viernes cuando llegamos, nos marchamos el domingo sin haberlo arregalado, pero peor que eso considero el hecho de que nadie nos diera ninguna explicación...
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 2.5
  • Quietness: 5
  • Room: 5 Nos dijeron que nos habian asignado una de categoría superior, entonces cómo son las otras? Porque esta era un poco pequeña. (Hab. 109)
  • Value for money: 5
Stars it deserves 3

June/2010 Someone from Alicante thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: Su ubicación y que dejaran alojarse a perros.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 10
  • Value for money: 5
Stars it deserves 3

June/2010 Someone from Barcelona thinks:

  • Overall rating: 4.1
  • Would you recommend it? I don't know
  • Positive: La ubicación
  • Negative: la limpieza, la habitación no estaba correctamente limpia
  • I RECOMMEND it for... Young travelers
  • I recommend it especially AGAINST... Older travelers, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Budget travelers
  • Cleanliness: Not rated
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 2.5
Stars it deserves 1

June/2010 Someone from Kansas thinks:

  • Overall rating: 5.6
  • Would you recommend it? I don't know
  • Positive: Great location!
  • Negative: Small rooms, air conditioning didn't keep the room cool, and WiFi wasn't working 2 of 3 days there.
  • I RECOMMEND it for... Young travelers, Budget travelers
  • I recommend it especially AGAINST... Families, Luxury
  • Cleanliness: 5
  • Location: 10 Plaza del Sol, Plaza Mayor, and Royal Palace very close.
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 2.5 Too small
  • Value for money: 5
Stars it deserves 2

May/2010 Someone from Philadelphia, PA, USA thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Location
  • Negative: Our bed wasnt very comfortable (seemed to sag and "drop" in weird locations).
  • I RECOMMEND it for... Young travelers, Couples, Modern style lovers
  • I recommend it especially AGAINST... Older travelers, Families, Classic style lovers, Handicapped, Budget travelers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5 Did not eat at the hotel, but did use the free computers on the 1st level.
  • Staff: 7.5 Spoke decent-enough English to help us out and answer any questions or problems we had.
  • Quietness: 10 BUT--only because we were advised to request a "rear" room in the hotel. The hotel is just steps from the Plaza del Sol, so noise can be heard throughout the night. By being in the "back," we didnt hear a peep--even with the Champions League (soccer) final between Bayern Munich and Inter Milan in Madrid the weekend we were in town and TONS of Gernam and Italian soccer fans in the city.
  • Room: 7.5 A bit on the small side, but the bathroom was huge. Bed took up a lot of the space, but we managed. Nice sized closet with a safe and several shelves. Also had a mini bar (with a not very cold fridge), desk, flat screen TV (no English TV stations, though) and a few windows. Since we were in the "rear," though, we didnt have any view. But traded view for silience.
  • Value for money: 7.5 Must have been the weekend we were there b/c hotels in Madrid were scarce and overpriced, but it was decent. Paid nearly $500 for 3 nights, but a lot of that was because of the timing of our trip (soccer, EU conference, etc.) and the primo location. You cannot get much closer to the center of everything than this hotel.
Stars it deserves 3

May/2010 Someone from GIRONA thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

May/2010 Someone from Culemborg, Netherlands thinks:

  • Overall rating: 5.4
  • Would you recommend it? No
  • Positive: The location in the centre of Madrid
  • Negative: The disco opposite the street that made sleeping a real nightmare, every night from midnight till dawn
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: Not rated
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

May/2010 Someone from Andorra la Vella thinks:

  • Overall rating: 5.8
  • Would you recommend it? I don't know
  • Positive: Situación muy centrica y zona peatonal. Amabilidad de los empleados.
  • Negative: El lavabo de la habitación olia mal. Las habitaciones estan poco aisladas del ruido, desde los pisos altos se escuchan la conversaciones de los peatones. Cierre de calefacción en una època en que aún hace frio.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 2.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3
Hotel Petit Palace Arenal C/ Arenal, 16 Madrid 28013 Spain
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