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Hotel Gran Hotel Turquesa Playa ****

Puerto de la Cruz,  Spain

Phone: +(34) 922371308 Fax: +(34) 922372923 E-mail:: reservas@conybarhotels.com

Price: 40 - 235 € (Average)

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Rating by guests: 6.8 Based on 70 reviews

The Grand Hotel Turquesa Playa is a place of reference in Puerto de la Cruz, a respected pioneer in the hotel world. It's spectacular Hall, the panoramic lift which will take you to the top plant to enjoy the magnificent views, the spacious installations for children, our restaurants and bars, and it's unbeatable location, will make your stay a gratifying experience. For children, we have a pool and a playground, one of the biggest and fullest of all Puerto de la Cruz, which, together with our amusing entertainment team, will make for an unforgettable experience. No need to mention the relief of parents when having their children in a place where they will enjoy what they like most. Our establishment has created a series of services aimed at our wide range of clients. Families with children, couples, business trips; all will feel comfortable, and for everybody there will be installations and services that will make their stay a magnificent experience.

Room Services
  • Rooms: 350
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Climate control
  • Safe (fee)
  • Internet connection (fee): wireless
  • Bed linen changing: every four days
  • Housekeeping: daily
  • Bathroom Amenities
  • Tub or shower
  • Work Desk
  • Refrigerator
  • Wake Up Service/Alarm Clock
  • Music channels
Main facilities
  • Rooms: 350
  • Parking: hotel owned
  • Soft drink machine
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (fee): wireless
  • Television
  • Garden
  • Swimming pool
  • Terrace
  • Lounge
  • Hot water
  • Library
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Rooms/Facilities for Disabled Guests
  • Snack machine
  • Discotheque
  • Boutiques
  • Hair salon
  • Beauty salon
  • Children's Playground
General services
  • Rooms: 350
  • Currency exchange
  • Crib
  • Luggage check room
  • Computer with Internet
  • Dry Cleaning
  • 24-Hour Front Desk
  • Ticket service
  • Luggage Storage
  • Entertainment programs
  • Massage
  • Car Rental
Hotel Gran Hotel Turquesa Playa
Antonio Ruiz Alvarez, 7 - Urbanización Turquesa Playa (38400) - Puerto de la Cruz (Spain)

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Overall rating:  6.8 Based on the last 40 of 70 reviews

Would you recommend this hotel?

  • Yes: 50%
  • No: 27.5%
  • I don't know: 22.5%

Rating by subject

  • Cleanliness: 7.6
  • Location: 8.1
  • Common facilities and services: 5.2
  • Staff: 7.7
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 6.9

September/2014 Someone from la palma thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Business travelers
  • I recommend it especially AGAINST... Luxury, Classic style lovers, Modern style lovers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

September/2014 Someone from tenerife thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive: instalaciones
  • Negative: comida
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

August/2014 Someone from Tenerife thinks:

  • Overall rating: 6.2
  • Would you recommend it? I don't know
  • Positive: La habitación
  • Negative: La comida
  • I RECOMMEND it for... Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

August/2014 Someone from Tenerife thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2014 Someone from Gran Canaria thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Zona infantil
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 3

August/2014 Someone from Tenerife thinks:

  • Overall rating: 5.2
  • Would you recommend it? I don't know
  • Positive: La habitación es amplia y cómoda y el trato de los trabajadores inmejorable.
  • Negative: La comida del desayuno es de mala calidad; los zumos tienen todos el mismo sabor; los panes están todos duros y todavía dudo de si el bacon era bacon de verdad o si era algún sucedáneo
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 2.5
  • Room: 7.5
  • Value for money: 2.5
Stars it deserves 3

August/2014 Someone from Barcelona thinks:

  • Overall rating: 2.6
  • Would you recommend it? No
  • Positive: el trato del personal, todo y ser escaso
  • Negative: la comida y su poca variabilidad y escasez
  • I RECOMMEND it for... Older travelers
  • I recommend it especially AGAINST... Young travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Budget travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: 7.5
  • Location: 2.5
  • Common facilities and services: 2.5
  • Staff: 7.5
  • Quietness: 2.5
  • Room: 5
  • Value for money: 2.5
Stars it deserves 1

August/2014 Someone from Canarias thinks:

  • Overall rating: 4.2
  • Would you recommend it? I don't know
  • Positive: Las instalaciones para los niños ya la familia
  • Negative: Masificación de gente en los comedores;escasa atención de los camareros por la saturacion de trabajo; buffet con colas para servirse;dificultades para conseguir mesa; la atención en este sentido por el servicio fue nefasta. La zona de bar también saturada,con colar para hacer pedido de bebida; sin sitio para sentarse y ver el espectáculo nocturno.Todasestas circunstancias ya nos ha ocurrido en las dos ocasiones en que hemos estado hospedados.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Older travelers, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 2.5
  • Staff: 2.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 2.5
Stars it deserves 3

August/2014 Someone from barcelona thinks:

  • Overall rating: 1.2
  • Would you recommend it? No
  • Positive:
  • Negative: comida
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: Not rated solo estiran las sabanas y ponen toallas nuevas
  • Location: 5
  • Common facilities and services: 2.5
  • Staff: 5
  • Quietness: 7.5
  • Room: 2.5 muy antiguas, colchones en mal estado
  • Value for money: Not rated
Stars it deserves 2

August/2014 Someone from tenerife thinks:

  • Overall rating: 5.7
  • Would you recommend it? I don't know
  • Positive: La picina e instalaciones
  • Negative: Paredes de zonas comunes agrietadas, habitaciones separadas y hechas completamente de pladur, falsotechos en lo cual se oia todo lo del piso de arriba sobre todo cuando tiraban de la sisterna, no lo veo identificado en un hotel para la categoria que tiene
  • I RECOMMEND it for... Older travelers
  • I recommend it especially AGAINST... Young travelers
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 2
Hotel Gran Hotel Turquesa Playa Antonio Ruiz Alvarez, 7 - Urbanización Turquesa Playa Puerto de la Cruz 38400 Spain
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