Hotel Del Mar ***
Barcelona, Spain
Phone: +(34) 933193302 Fax: +(34) 932689062
Located in ciyt center closed to Gothic Quarter and beaches, the hotel is located in a major tourist area in Barcelona, in the Plaza Palacio in a building which has been declared a National Artistic Monument. It is surrounded by Barcelona's most important monuments, the Post Office, Gothic Quarter, Civilian Government, statue of Christopher Columbus, Picasso Museum, zoo, harbour, Ciudadela Park and many others sites worth visiting.
- Room Services
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- Rooms: 72
- Telephone: in room
- Towel changing: daily
- Bed linen changing: daily
- Housekeeping: daily
- Main facilities
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- Rooms: 72
- Parking (fee): nearby public
- Elevator
- Central heating
- Music channels
- General services
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- Rooms: 72
- Extra bed
- Safe at front desk
- Dogs accepted
- Crib
- Luggage check room
- Online reservations
Plaza del Palau, 19 (08003) - Barcelona (Spain)
Access:
Would you recommend this hotel?
- Yes: 92.5%
- No: 5%
- I don't know: 2.5%
Rating by subject
- Cleanliness: 8.4
- Location: 10
- Common facilities and services: 6.5
- Staff: 8.8
- Quietness: 7.9
- Room: 6.7
- Value for money: 8.8
July/2016 Someone from Colmar, France thinks:
- Overall rating: 8.3
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The hotel's reply:
"Tout d'abord je vous remercie beaucoup de vos commentaires. Nous pensons que ne pas être à votre goût. Nous avons un choix optimal de petit déjeuner pour un hôtel de sa catégorie. Toute suggestion est la bienvenue. Anna Ruiz. Département de la clientèle."
July/2016 Someone from Belgica thinks:
- Overall rating: 9.3
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The hotel's reply:
"Dear Customer: We feel much misunderstanding. Please send us an email atencionalcliente@gargallohotels.es and tells us exactly what happened to him, to give you the best solution possible. Anna Ruiz. Customer Service. "
June/2016 Someone from La Coruña thinks:
- Overall rating: 8.9
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The hotel's reply:
"Estimado Cliente. Le agradecemos su opinión y que se haya utilizado su tiempo en escribirnos acerca de su estancia. Trabajamos para hacer felices a nuestros clientes y nuestra mayor satisfacción es conocer que nuestro objetivo se ha cumplido. Esperamos volver a recibirle en nuestros hoteles en un futuro próximo. Anna Ruiz Dpto de atención al cliente. "
June/2016 Someone from Copenhagen thinks:
- Overall rating: 6.6
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The hotel's reply:
"Thank you for your comment. We inform you that the problem is already solved, I call the company fumigadora, and was commissioned to clean the room. We apologize for the inconvenience caused. Anna Ruiz. Dept. customer service."
June/2016 Someone from Paris thinks:
- Overall rating: 9.2
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The hotel's reply:
"Dear Customer: We appreciate your comments. Regarding the coffee machine has already been passed to the appropriate department note, it has been a specific problem. We hope to see you again for our hotels. Anna Ruiz. Customer Department."
June/2016 Someone from Toulon thinks:
- Overall rating: 4.6
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The hotel's reply:
"Merci pour vos commentaires, nous sommes désolé pour le bruit en raison de notre emplacement central, il y a parfois un peu de bruit la pollution, les prochaines fois, nous vous encourageons à nous laisser savoir à l'avance pour être en mesure d'offrir un intérieur de la chambre plus calme. Anna Ruiz. Dept. service à la clientèle."
May/2016 Someone from London thinks:
- Overall rating: 5.6
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The hotel's reply:
"Dear customer: first thank you for your time. We want to clarify that all the rooms of our hotel meet the International standards in terms of dimensions of the rooms. We always try to be as comfortable as possible and enjoy a good stay in our hotels and in our city. We hope to greet you again very soon. Anna Ruiz Customer Service"
May/2016 Someone from Huesca thinks:
- Overall rating: 8.2
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The hotel's reply:
"Estimado cliente: Es un gran placer recibir opiniones como la suya y le agradecemos su opinión por este medio. La ubicación de nuestro hotel es privilegiada a pocos metros del puerto y de la playa, al lado del Parque de la Ciutadella uno de los más bonitos Parques de la ciudad. Asimismo queda muy cerca del centro turístico en el barrio Gótico el núcleo más antiguo e histórico de Barcelona. Donde le quedan a mano todos los monumentos y atracciones principales. Zona bien comunicada por transporte público con el resto de la ciudad. Es un placer recibir opiniones como la suya, nos motivan para seguir mejorando día a día. Esperamos verlos muy pronto de nuevo en nuestro hotel. Anna Ruiz Dpto. de atención al cliente."
May/2016 Someone from Rusia thinks:
- Overall rating: 10
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The hotel's reply:
"Dear Customer. We appreciate your opinion and you have used your time to write about your stay. We work to make our customers happy and our greatest satisfaction is to know that our goal has been met. We hope to welcome you to our hotel in the near future. Anna Ruiz Customer Service."
May/2016 Someone from lausanne thinks:
- Overall rating: 8.2
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The hotel's reply:
"Cher client, je vous Remercie pour exprimer votre opinion dans ce milieu. L'emplacement de notre hôtel est privilégié, à quelques mètres du port et du centre touristique de la ville. À côté du Parc de la Ciutadella, l'une des plus belles et à proximité du quartier Gothique, au cœur de la ville, est au cœur de la plus ancienne et l'une des plus belles de Barcelone et de son centre historique Est un plaisir de recevoir des avis comme le vôtre nous motiver à continuer à améliorer de jour en jour. Nous espérons vous voir très bientôt dans notre hôtel. Anna Ruiz service à la clientèle."