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Hotel Dear Hotel ****

Madrid,  Spain

Phone: +34 91 4123200 E-mail:: reservas@dearhotel.es

Price: 101 - 1200 € (Average)

Rating by guests: 9.0 Based on 385 reviews

Hotel Dear Hotel
C/ Gran Via 80 (28013) - Madrid (Spain)

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Overall rating:  9.0 Based on the last 40 of 385 reviews

Would you recommend this hotel?

  • Yes: 85%
  • No: 2.5%
  • I don't know: 12.5%

Rating by subject

  • Cleanliness: 8.3
  • Location: 10
  • Common facilities and services: 8.2
  • Staff: 9.2
  • Quietness: 8.2
  • Room: 8.4
  • Value for money: 8.1

August/2021 Someone from Hamburg thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Schöne Zimmer, perfekte Lage, tolle Dachterrasse
  • Negative: Das Frühstück ist mit 17€ pro Person leider zu teuer.
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

July/2021 Someone from Madrid thinks:

  • Overall rating: 1.8
  • Would you recommend it? No
  • Positive: Terraza Nice To Meet You
  • Negative: Habitación no corresponde en absoluto a las fotografías y descripciones que se muestran. Se muestra terraza, y hay un balcón de medio metro. Muy mal
  • I RECOMMEND it for... Young travelers, Couples, Modern style lovers
  • I recommend it especially AGAINST... Older travelers, Families, Luxury, Peace seekers, Classic style lovers, Budget travelers, Travelers with a car
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 5
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 3

July/2021 Someone from Northern Ireland thinks:

  • Overall rating: 2.4
  • Would you recommend it? No
  • Positive: The room (balcony)
  • Negative: Breakfast
  • I RECOMMEND it for... Young travelers
  • I recommend it especially AGAINST... Luxury, Peace seekers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: Not rated I had to complain about the breakfast on three occasions. The hotel didn't even have cold milk for cereal, and given the very limited breakfast choice, there wasn't much else I could have instead. It took until my final day (I was there for 6 breakfasts) to get cold milk. We also got given a 'bread and pastry basket' upon arrival one morning, which had only one slice of bread and lots of crumbs in it. This was clearly someone's leftovers, and I was absolutely disgusted that a four star hotel would serve this for breakfast, especially given COVID concerns. I will never stay in this hotel again - stayed in 2019 and the breakfast was superb so we returned. It ruined our time in Madrid.
  • Staff: 2.5
  • Quietness: 10
  • Room: 10
  • Value for money: 2.5
Stars it deserves 3

July/2021 Someone from Estados Unidos thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: La amabilidad del personal.
  • Negative: El horario de la piscina, que no te permite darte un baño antes del check out.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

July/2021 Someone from Manchester, England thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: The rooftop pool and views
  • Negative: Service on the front desk.
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST... Budget travelers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 5 Lady on reception at first was quite stern and seemed to be annoyed. We took at wrong step into the restaurant instead of the rooftop and the staff in the restaurant were also quite rude.
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

July/2021 Someone from Metz thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Couples, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5 No response given
  • Location: 7.5
  • Common facilities and services: 5 No response given
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5 No response given
  • Value for money: 7.5
Stars it deserves 4

July/2021 Someone from Donostia thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: La amabilidad del personal y la habitación
  • Negative: La mini piscina
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 5

July/2021 Someone from Catalunya thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: Las vistas, piscina y la ubicación
  • Negative: El desayuno
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

July/2021 Someone from Cuenca thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: La estética del hotel
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

July/2021 Someone from Italy thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: The rooftop, the position of the hotel and the online offer
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5 Sometimes I found there were maybe too many people in the rooftop, but I wouldn’t call this a problem
  • Staff: 10
  • Quietness: 7.5 Not sound proof but very silent
  • Room: 10
  • Value for money: 10
Stars it deserves 4
Hotel Dear Hotel C/ Gran Via 80 Madrid 28013 Spain
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