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Hotel Casona de la Reyna ***

Toledo,  Spain

Phone: +(34) 925282052 Fax: +(34) 925282129 E-mail:: info@casonadelareyna.com

Price: 46 - 110 € (Average)

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Rating by guests: 8.8 Based on 263 reviews

The Hotel Casona de la Reyna is built on the original structure of a 16th century house, containing architectural remnants from the Lower Middle Ages, preserving the detailed and charming décor. Located in the historical centre of Toledo, the Juderia Mayor, the Hotel Casona de la Reyna is a wonderful surprise waiting to be discovered. With exceptional views and a peaceful air (salon with fireplace included) the hotel offers a sense of ease and relaxation throughout. It has 25 rooms with all the appointments to guarantee a pleasant stay: full bathrooms, air-conditioning, satellite TV, Digital +, telephone, free safe, hair dryer mini-bar, etc.

Room Services
  • Rooms: 25
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Climate control
  • Safe (free)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
  • Music channels
Main facilities
  • Rooms: 25
  • Parking (fee): hotel owned
  • Bar - coffee shop
  • Convention hall
  • Elevator
  • Internet connection
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Fireplace
  • Patio Andaluz
General services
  • Rooms: 25
  • Non-smoking rooms
  • Extra bed
  • Currency exchange
  • Crib
  • Luggage check room
Hotel Casona de la Reyna
C/ Carreras de San Sebastian, 26 (45002) - Toledo (Spain)

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Overall rating:  8.8 Based on the last 40 of 263 reviews

Would you recommend this hotel?

  • Yes: 90%
  • No: 5%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 8.6
  • Location: 7.8
  • Common facilities and services: 7.3
  • Staff: 9.4
  • Quietness: 9.4
  • Room: 8.4
  • Value for money: 8.6

December/2017 Someone from Salamanca thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: El hotel en conjunto. Esta bien para las estrellas que tiene
  • Negative: El golpeteo de pasos que oí el primer día. Mala insonoridad, o poca consideración de los vecino. La TV, una verdadera pena, y el espejo de la habitación, una miniatura de juguete.
  • I RECOMMEND it for... Older travelers, Couples, Classic style lovers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Estimado huésped, Muchas gracias por su valoración y por indicar que nos recomendaría. Saludos Cordiales. Lola Sanchez. Directora"

November/2017 Someone from Madrid thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: La habitación
  • Negative: Las cuestas que haypara subir al centro (problema menor vaya)
  • I RECOMMEND it for... Young travelers, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Estimado huésped, Muchísimas gracias por compartir su experiencia en Hotel Casona de la Reyna e indicar que nos recomendaría. Esperamos volver a verle pronto! Saludos Cordiales. Lola Sanchez. Directora"

November/2017 Someone from albacete thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: localización, trato personal, desayuno
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Estimado huésped, Agradecemos enormemente que indique que nos recomendaría. Estaremos encantados en volverles a recibir. Saludos Cordiales. Lola Sanchez. Directora"

October/2017 Someone from La Rochelle (France) thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Estimado huésped, Muchísimas gracias por indicar que nos recomendaría. Estaremos encantados en volver a ver! Saludos Cordiales. Lola Sanchez. Directora"

October/2017 Someone from Motril----Granada thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: La tranquilidad, Los recepcionistas muy serviciales y la ubicación
  • Negative: Nada, todo perfecto
  • I RECOMMEND it for... Young travelers, Older travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10 Aparcamiento en la puerta y parking en el hotel, de pago, pero muy bueno y barato
  • Staff: 10
  • Quietness: 10
  • Room: 10 Nos dieron habitacion exterior y con balcón, habitación amplia y climatizada
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Estimado huésped, Muchísimas gracias por valorarnos con un 10! Día a día nos esforzamos para dar el mejor servicio, Le esperamos con los brazos abiertos! Saludos Cordiales. Lola Sanchez. Directora"

September/2017 Someone from Alicante thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Amplitud de la habitación
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Estimado huésped, Nos alegra mucho saber que nos recomendaría. Muchas gracias por la confianza depositada en Hotel Casona de la Reyna. Saludos Cordiales. Lola Sanchez. Directora"

September/2017 Someone from Usa thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Clean, quiet, easy to get around
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Budget travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Estimado huésped, Muchísimas gracias por su valoración. Esperamos volver a verles! Saludos Cordiales. Lola Sanchez. Directora"

September/2017 Someone from Gijon (Asturias) thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: La tranquilidad del entorno.
  • Negative:
  • I RECOMMEND it for... Families, Peace seekers, Classic style lovers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, muchísimas gracias por indicar que nos recomendaría. Nos alegra que valore la tranquilidad del entorno que nos rodea. Esperamos volver a verles! Saludos Cordiales. Lola Sanchez. Directora"

September/2017 Someone from Valencina (Sevilla) thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Todo en general
  • Negative: Los enchufes de la luz, un poco bajos
  • I RECOMMEND it for... Older travelers, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Muchísimas gracias por su grata valoración! Estaremos encantados de que vuelvan a visitarnos! Saludos Cordiales. Lola Sanchez. Directora"

September/2017 Someone from Madrid thinks:

  • Overall rating: 5.3
  • Would you recommend it? I don't know
  • Positive: El trato recibido
  • Negative: Tv pequeña, llave normal de puerta ...en definitiva una modernizacion del hotel.
  • I RECOMMEND it for... Young travelers
  • I recommend it especially AGAINST... Older travelers, Families, Luxury, Classic style lovers, Modern style lovers, Handicapped, Business travelers
  • Cleanliness: 5 Tuvieron que cambisrnos de habitación ya que la antetior olía a tabaco , pese a ser de no fumador.
  • Location: 7.5
  • Common facilities and services: 2.5 No hay habitsciones adaptadas para discapacitados.
  • Staff: 10
  • Quietness: 7.5
  • Room: 2.5
  • Value for money: 5
Stars it deserves 2
  • The hotel's reply:

    "Estimado huésped, lamentamos no haber cumplido con sus expectativas aunque nos gustaría aclarar que tanto en nuestra web como en cualquier portal indica que no disponemos de habitaciones adaptadas para minusválidos. Respecto al olor de tabaco indicarle que se le cambió de habitación y que lamentamos el incidente, aunque nosotros no podemos controlar si algún huésped fuma en las habitaciones aun indicando que son de no fumador. Saludos Cordiales. Lola Sanchez. Directora"

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Hotel Casona de la Reyna C/ Carreras de San Sebastian, 26 Toledo 45002 Spain
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