Frequently Asked Questions
- What time is check in and check out?
Both at 12:00 p.m. - Can I leave the room late?
No, regrettably you cannot - Can I choose the type of bed in my room? (Large bed – two beds)
Please feel free to tell us which type of bed you prefer, and we will do everything possible to satisfy your desire. However, we are unable to guarantee it - Do the rooms have a balcony or terrace? Can I reserve one?
All rooms have balcony - Are there non-smoking rooms?
Yes - How many storeys does the building have? Is there a lift?
There are 7 floors and two lifts (elevators) - Is there air conditioning in the rooms? Does it work all year round?
Yes, in all the bedrooms and all year round - Is your hotel adapted for the handicapped?
We have some specially adapted rooms
- Can you keep my luggage when I leave the room?
Of course - Is there a safe place to park my car? How much does it cost?
The hotel has a car park. 13 €/ day - Does the hotel have an Internet or e-mail terminal for guests?
There is a WIFI area, free of charge - Do you have high-speed internet in the room for my portable computer?
In the rooms there is no WIFI coverage but there is the possibility of connection by modem - Do you have a quiet, romantic room? How can I reserve it?
We do not have any romantic bedrooms - What languages are spoken in Reception?
All of our staff speak English and Spanish. Communicating in French and Italian is also possible. - Where may I rent a car?
At reception we will give all the necessary contacts for hiring a car in Valencia
