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Hotel ValleMar ****

Puerto de la Cruz,  Spain

Phone: +34 92 238 4800 Fax: +34 92 238 3408 E-mail:: info@vallemar.com

Price: 90 - 300 € (Average)

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Rating by guests: 8.8 Based on 79 reviews

Having a functional and classic design this hotel to few steps from the beach, you will find it the ideal place for enjoying the typical Spanish culture. It has 171 rooms that include services like satellite television, heating and air-conditioning and full bathroom. Designed to offer its guests all the comforts and a good price. Travelling with your pets will not be a problem as they can also stay with us, it is accessible for disabled guests and it has an excellent restaurant service. Ideal place for relaxing and enjoying your sunny family holiday or with your partner by the sea.

Room Services
  • Rooms: 172
  • Telephone: in room
  • Television: pay channels
  • Hairdryer
  • Minibar
  • Climate control
  • Safe
  • Bath robe
Main facilities
  • Rooms: 172
  • Bar - coffee shop
  • Restaurant
  • Rooms/Facilities for Disabled Guests
  • Heated swimming pool
General services
  • Rooms: 172
  • Dogs accepted
  • Entertainment programs
Hotel ValleMar
Avda. de Colón, 4 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  8.8 Based on the last 40 of 79 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 5%
  • I don't know: 2.5%

Rating by subject

  • Cleanliness: 9.1
  • Location: 10
  • Common facilities and services: 8.5
  • Staff: 9.4
  • Quietness: 7.2
  • Room: 7.8
  • Value for money: 7.9

January/2019 Someone from Genève thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: La situation en bord de mer
  • Negative: Les couloirs
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 4
  • The hotel's reply:

    "Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. We hope to see you again soon."

December/2018 Someone from UK thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: The position of the Hotel on the street
  • Negative: food in the buffet in the Hot selection was sometimes cold at breakfast and evening meal on most days at different times.
  • I RECOMMEND it for... Older travelers, Couples, Luxury
  • I recommend it especially AGAINST...
  • Cleanliness: 10 very clean around hotel and the room
  • Location: 10 good location for all
  • Common facilities and services: 10 very well appointed
  • Staff: 10 helpful staff in all aspects
  • Quietness: 5 can suffer noisy guests and outside in street can be heard
  • Room: 7.5 lacked a fridge, otherwise ok
  • Value for money: 7.5 reasonable value for facilities offered.
Stars it deserves 4
  • The hotel's reply:

    "Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. We hope to see you again soon."

November/2018 Someone from Uk thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: The hotel is centrally situated and the friendly helpful staff
  • Negative: The bed matress was very firm
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "INGLÉS Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. We hope to see you again soon. "

October/2018 Someone from SANTA CRUZ DE TENERIFE thinks:

  • Overall rating: 6.7
  • Would you recommend it? Yes
  • Positive: la ubicación y las vistas
  • Negative: que la habitación no tenga minibar, siendo un hotel de 4* que pida un zumo de naranja natural y tenga que pagarlo teniendo el desayuno incluido con la estancia, deja en mal lugar al hotel,le quita categoría.
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 2.5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Gracias por su valoración. Lamentamos los inconvenientes surgidos durante su estancia y anotamos sus quejas para intentar mejorar en la medida de lo posible lo que nos menciona. Esperamos que hayan pasado una estancia agradable con nosotros. "

August/2018 Someone from Torrelavega (Cantabria) pero vivo en Albuixech (Valencia) thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: El trato de todo el personal hacia nosotros.
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Muchísimas gracias por su valoración. Es un placer para nosotros ver tan altas puntuaciones y buenas referencias. Nuevamente gracias por confiar en nosotros, esperamos volver a verles en el hotel muy pronto. "

June/2018 Someone from England but live in resident of Tenerife thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: The location
  • Negative: The price for a room that hadn't been reformed. Also that you don't do residents discount
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples
  • I recommend it especially AGAINST... Luxury, Modern style lovers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Thank you for your rating. We hope that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. "

June/2018 Someone from uk thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: The staff
  • Negative: the bathroom
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Handicapped, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 2.5 Building work going on next door, however staff very accommodating & moved us to the other side of Hotel
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4
  • The hotel's reply:

    "Thank you for your rating. We hope that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. "

April/2018 Someone from der Schweiz thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: Sehr freundliches Personal, Zeitungs- und Getränkeservice, Kombination alt/neu der Baustile und der Blick auf das Meer samt Meeresrauschen!
  • Negative: Nicht angekündigter Baulärm (inkl. teilweise stinkendes Zimmer und nicht funktionierendes Wasser) und ein etwas monotones Morgenessenbuffet
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: Not rated Jeden Abend zwei Musikdarbietungen auf einmal strapazierten das Auffassungs- und Verarbeitungsvermögen von Gehirn und Gehör gelegentlich sehr stark
  • Room: 10
  • Value for money: 5 Wir wurden bei der Direktbuchung nicht über die Bauarbeiten informiert und hätten deshalb eine nachträgliche Preisreduktion erwartet.
Stars it deserves 4
  • The hotel's reply:

    "Vielen Dank für Ihre Bewertung. Wir hoffen, das Sie einen angenehmen Urlaub bei uns verbracht haben. Wir entschuldigen uns für die Unannehmlichkeiten die während Ihres Aufenthalts aufgetreten sind. Und würden uns sehr freuen sie wider bein uns zu empfangen."

April/2018 Someone from Tenerife thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Gracias por su valoración, esperamos que haya disfrutado su estancia con nosotros y nos disculpamos por los inconvenientes surgidos durante la misma."

March/2018 Someone from amante de confort en el hotel y emprendadora por el dia thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: la habitacion, la terraza con la vista, el pool climatizada, todo..
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST... Young travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Muchas gracias por su valoración. Es un placer leer que hayan disfrutado de las estancia y ver tan buena puntuación. Esperamos volver a verles en el hotel. "

Online reservation
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Hotel ValleMar Avda. de Colón, 4 Puerto de la Cruz 38400 Spain
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