Hotel ValleMar ****
Puerto de la Cruz, Spain
Phone: +34 92 238 4800 Fax: +34 92 238 3408
Having a functional and classic design this hotel to few steps from the beach, you will find it the ideal place for enjoying the typical Spanish culture. It has 171 rooms that include services like satellite television, heating and air-conditioning and full bathroom. Designed to offer its guests all the comforts and a good price. Travelling with your pets will not be a problem as they can also stay with us, it is accessible for disabled guests and it has an excellent restaurant service. Ideal place for relaxing and enjoying your sunny family holiday or with your partner by the sea.
- Room Services
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- Rooms: 172
- Telephone: in room
- Television: pay channels
- Hairdryer
- Minibar
- Climate control
- Safe
- Bath robe
- Main facilities
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- Rooms: 172
- Bar - coffee shop
- Restaurant
- Rooms/Facilities for Disabled Guests
- Heated swimming pool
- General services
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- Rooms: 172
- Dogs accepted
- Entertainment programs
Avda. de Colón, 4 (38400) - Puerto de la Cruz (Spain)
Access:
Would you recommend this hotel?
- Yes: 92.5%
- No: 5%
- I don't know: 2.5%
Rating by subject
- Cleanliness: 9.1
- Location: 10
- Common facilities and services: 8.5
- Staff: 9.4
- Quietness: 7.2
- Room: 7.8
- Value for money: 7.9
November/2019 Someone from Madrid thinks:
- Overall rating: 9.7
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The hotel's reply:
"Muchas gracias por su valoración. Deseamos que haya disfrutado su estancia con nosotros y lamentamos los inconvenientes surgidos durante la misma. Tomamos nota de sus comentarios para poder mejorar en la medida de lo posible."
October/2019 Someone from Norway thinks:
- Overall rating: 9.4
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The hotel's reply:
"Thank you very mucho for you rating. We hope to se you soon."
September/2019 Someone from Tenerife thinks:
- Overall rating: 8.7
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"Gracias por su valoración y recomendación. Esperamos que haya disfrutado de su estancia con nosotros y nos disculpamos por los inconvenientes surgidos durante la misma. Tomamos nota de sus sugerencias para mejorar en la medida de lo posible. "
August/2019 Someone from Panama thinks:
- Overall rating: 3.6
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The hotel's reply:
"Estimado cliente, lamentamos su valoración tan negativa y nos disculpamos por los inconvenientes surgidos durante su estancia. Informarles que sí disponemos tanto de shampoo como acondicionador en la ducha con dispensador, lamentamos que no lo haya visto ni nos haya informado al respecto para poder avisarle. Esperamos que aún así haya disfrutado de nuestras instalaciones y de su estancia. "
July/2019 Someone from TENERIFE thinks:
- Overall rating: 9.6
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The hotel's reply:
"Muchas gracias por su valoración. Nos complace recibir una puntuación tan alta y ver que haya disfrutado de su estancia con nosotros. Tomamos nota de las sugerencias para mejorar en la medida de lo posible y esperamos poder volver a tenerle como cliente. "
July/2019 Someone from Madrid thinks:
- Overall rating: 10
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The hotel's reply:
"Muchísimas gracias por su tan buena valoración. Es un placer para nosotros ver que todo ha sido de su agrado. Esperamos tener la suerte de volver a verles en el hotel muy pronto. "
June/2019 Someone from Caletillas S/C de Tenerife thinks:
- Overall rating: 9.9
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The hotel's reply:
"Muchas gracias por su valoración. Le agradecemos los comentarios positivos que nos dedica y tomamos nota de las mejoras sugeridas. Esperamos volver a verles en el hotel muy pronto. "
June/2019 Someone from Tenerife thinks:
- Overall rating: 9.7
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The hotel's reply:
"Muchas gracias por su valoración. Es un placer para nosotros poder ver que ha disfrutado de la estancia con nosotros y nos da una tan buena valoración. Esperamos poder volver a tenerle como cliente en el hotel. "
January/2019 Someone from Barcelona thinks:
- Overall rating: 7.8
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January/2019 Someone from PARIS thinks:
- Overall rating: 8.2
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The hotel's reply:
"Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. We hope to see you again soon."