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Hotel ValleMar ****

Puerto de la Cruz,  Spain

Phone: +34 92 238 4800 Fax: +34 92 238 3408 E-mail:: info@vallemar.com

Price: 90 - 300 € (Average)

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Rating by guests: 9.1 Based on 40 reviews

Having a functional and classic design this hotel to few steps from the beach, you will find it the ideal place for enjoying the typical Spanish culture. It has 171 rooms that include services like satellite television, heating and air-conditioning and full bathroom. Designed to offer its guests all the comforts and a good price. Travelling with your pets will not be a problem as they can also stay with us, it is accessible for disabled guests and it has an excellent restaurant service. Ideal place for relaxing and enjoying your sunny family holiday or with your partner by the sea.

Room Services
  • Rooms: 172
  • Telephone: in room
  • Television: pay channels
  • Hairdryer
  • Minibar
  • Climate control
  • Safe
  • Bath robe
Main facilities
  • Rooms: 172
  • Bar - coffee shop
  • Restaurant
  • Rooms/Facilities for Disabled Guests
  • Heated swimming pool
General services
  • Rooms: 172
  • Dogs accepted
  • Entertainment programs
Hotel ValleMar
Avda. de Colón, 4 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  9.1 Based on the last 40 of 40 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 0.0%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 8.8
  • Location: 10
  • Common facilities and services: 8.6
  • Staff: 9.4
  • Quietness: 7.8
  • Room: 8.4
  • Value for money: 8.8

October/2017 Someone from Doncaster UK thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Everything about the hotel was excellent
  • Negative:
  • I RECOMMEND it for... Older travelers, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

October/2017 Someone from Erding thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Peace seekers
  • I recommend it especially AGAINST... Young travelers, Luxury, Modern style lovers, Business travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

September/2017 Someone from Madrid thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: La piscina
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Muchas gracias por su valoración, nos complace ver que han tenido una estancia agradable con nosotros y que la positiva valoración que hacen del hotel. Muchísimas gracias. Esperamos volver a verles. "

August/2017 Someone from Tenerife thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: La tranquilidad, las vistas y la amabilidad del personal
  • Negative: El servicio de limpieza se podría esmerar y reponer a tiempo los productos de higiene personal que ofrece el hotel en los baños.
  • I RECOMMEND it for... Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4
  • The hotel's reply:

    "Muchas gracias por su valoración y comentarios positivos para el hotel. Lamentamos los inconvenientes surgidos con la reposición de los productos de higiene personal y tomamos nota para que en futuras ocasiones no vuelva a suceder. Gracias y saludos cordiales. "

August/2017 Someone from France thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Le personnel, toujours attentif
  • Negative: Le manque d'informations lors du chek in
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5 Superbe vue, grosse fuite d'eau dans la salle de bain au niveau du bac à douche
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. We hope to see you again soon."

August/2017 Someone from Santa Cruz de Tenerife. thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: La ubicación, las vistas al mar y al paseo. Felicidades por la reforma del hotel.
  • Negative: El desayuno podría mejorar con productos caseros como bizcocho, pan, postres, etc.. daría calidad y distinción.
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Young travelers, Luxury, Budget travelers
  • Cleanliness: 7.5 Muy limpio. Enhorabuena!
  • Location: 10 Ubicación excelente!
  • Common facilities and services: 7.5 Retrasaría el horario de piscina de 11 a 19 horas en agosto. Un ahora después del desayuno y así los clientes pueden disfrutar de la terraza, de las vistas y el atardecer. La piscina se desaloja a las seis llena de clientes que salen mojados. Sería un plus del hotel!. Mantenimiento: la escalera de la piscina está suelta, le falta sujeción.
  • Staff: 7.5 Muy amables y atentos!
  • Quietness: 7.5 Muy buena!
  • Room: 7.5 Lencería, toallas, vistas al mar. Muy bien las paredes con cristaleras, un plus. Las cortinas están muy bien, no dejan pasar la luz y el visillo si. Perfecto! Baño con ducha muy cómodo.
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Muchas gracias por su valoración, esperamos que haya pasado una estancia agradable con nosotros y le informamos que tomamos nota de la sugerencias que nos escribe para poder mejorar en la medida de lo posible a futuras visitas. Un saludo cordial. "

August/2017 Someone from Chieri, Italy thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: People from hotel, position of the hotel
  • Negative: WI-FI
  • I RECOMMEND it for... Older travelers, Families, Couples, Handicapped
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay."

June/2017 Someone from Tenerife thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: La comida
  • Negative: Internet podría ir un poco mejor y estaría bien que la habitación contara con una nevera.
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Muchas gracias por su valoración, nos complace leer el valor alto que nos dan y lamentamos los inconvenientes surgidos durante su estancia, tomamos nota de las sugerencias. Lamentablemente las habitaciones no disponen de nevera, pero si se lo solicitan a recepción se les pondrá un mini bar comprando el primer paquete de bebidas. Esperamos volver a verles en el hotel. "

May/2017 Someone from Koblenz thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Freundlichkeit
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Classic style lovers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Vielen Dank für Ihre Bewertung. Wir hoffen, das Sie einen angenehmen Urlaub bei uns verbracht haben. Wir entschuldigen uns für die Unannehmlichkeiten die während Ihres Aufenthalts aufgetreten sind. Und würden uns sehr freuen sie wider bein uns zu empfangen. "

April/2017 Someone from Great Britain thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Sea front position
  • Negative:
  • I RECOMMEND it for... Couples, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10 All areas were spotlessly clean
  • Location: 10 A cross from the Lido.
  • Common facilities and services: 10
  • Staff: 10 All we encountered were five star!!
  • Quietness: 7.5 Slight noise from the road outside but not too intrusive
  • Room: 10 Large double room, balcony, wifi,part sea view. Hydro bath
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. We hope to see you again soon."

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Hotel ValleMar Avda. de Colón, 4 Puerto de la Cruz 38400 Spain
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