8.5
Based on 256 reviews
Hotel Surf-Mar, enjoys a superb position, directly facing the beautiful Fanals beach with everything close at hand for a wonderful holiday, with nice garden surrounding the pool provide an attractive sunbathing and relaxation area. Wide rooms with nice views- to the sea, garden or swimming pools. All rooms with balcony, bathroom, telephone, safe box. Supplements: Half Board: EUR 7 per adult, per day; EUR 3.50 per child, per day. Full Board: EUR 10 per adult; EUR 5 per child, per day. Free charge and discount rates for children apply only when sharing a room with 2 adults. Note that between 21/07 and 31/08, all children pay 50% of the adult rate.
Hotel Surf Mar
Ramon Casas, 9 (17310) - Lloret de Mar (Spain)
8.5 Based on the last 40 of 256 reviews
Would you recommend this hotel?
-
Yes:
85%
-
No:
7.5%
-
I don't know:
7.5%
Rating by subject
-
Cleanliness:
7.7
-
Location:
9.5
-
Common facilities and services:
7.2
-
Staff:
9.2
-
Quietness:
8.2
-
Room:
7.8
-
Value for money:
7.9
August/2019 Someone from Carboneras thinks:
-
Overall rating:
7.8
-
Would you recommend it?
Yes
-
Positive:
Las actividades de los niños en general.
-
Negative:
El menú un poco flojo, y algunos detalles, pero mi estancia general fue buena
-
I RECOMMEND it for...
Families
-
I recommend it especially AGAINST...
-
Cleanliness:
5
-
Location:
7.5
-
Common facilities and services:
7.5
-
Staff:
5
-
Quietness:
10
-
Room:
5
-
Value for money:
7.5
Stars it deserves
3
August/2019 Someone from Suisse thinks:
-
Overall rating:
2.8
-
Would you recommend it?
No
-
Positive:
A piscina e o espaço libre. E verde.
-
Negative:
O serviço “ tudo incluído “ muito discriminado e sem nenhuma qualidade nas bebidas, copos diferentes, pequeno bufet do bar de muito fraca qualidade ( a mesma comida todo o dia). Serviço de tudo incluído muito fraco e sem vantagens.
O sistema de cartões para os copos, muito incomodo para os clientes. A pulseira para os clientes de tudo incluído deveria bastar.
A falta de higiene por não se usarem palhinhas nos copos.
Não se pode trocar amigo do ambiente por falta de higiene.
O serviço de bar muito lento.
Regras não respeitadas, por exemplo as bolas na piscina e tb os cães.
Em 5 noites que dormi no hotel, 3 delas fui acordado pelos falsos alarmes de incêndio de madrugada.
Quando precisei de um serviço de uma camareira para mudar a roupa da cama que sujei acidentalmente as 15 h e 15 m, foi me negado o serviço por elas saírem às 15 h.
Serviço internet Wi-Fi enganoso. “ grátis “ não funciona. Para se ter Wi-Fi razoável tem de se pagar.
Nunca daria 4 estrelas a um serviço desta fraca qualidade.
Fui claramente iludido pela publicidade enganosa.
-
I RECOMMEND it for...
Young travelers
-
I recommend it especially AGAINST...
Luxury, Peace seekers, Modern style lovers, Healthy lifestyle
-
Cleanliness:
5
Limpeza boa, exceto no bar por não ser usado palhinhas é por vezes usarem os mesmo copos.
-
Location:
5
-
Common facilities and services:
7.5
Visto o serviço de bar ser muito lento e usarem o sistema de cartões para os copos ( super incômodo e nada pratico) deveriam ter outro bar.
-
Staff:
7.5
Exceto barmans muito lentos.
-
Quietness:
Not rated
Acordado em 3 noites pelos alarmes de incêndio. Inadmissível num sítio onde pagamos para descansar.
-
Room:
5
Básico, nada de especial que justifique 4 estrelas
-
Value for money:
2.5
Muitas mudanças a fazer para estar ao nível de um hotel e serviço de 4 estrelas em especial para clientes de “ tudo incluído “
Stars it deserves
2
July/2019 Someone from france thinks:
-
Overall rating:
8.3
-
Would you recommend it?
Yes
-
Positive:
l"extérieur de l'hôtel, la piscine, beaucoup de chaises longues, beaucoup de place et de l'ombre
-
Negative:
les repas qui étaient souvent les mêmes
-
I RECOMMEND it for...
Families, Peace seekers
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
7.5
-
Room:
10
-
Value for money:
7.5
Stars it deserves
3
July/2019 Someone from Paris thinks:
-
Overall rating:
8
-
Would you recommend it?
Yes
-
Positive:
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Peace seekers
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
7.5
-
Common facilities and services:
5
No response given
-
Staff:
10
-
Quietness:
7.5
No response given
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
3
July/2019 Someone from Badalona thinks:
-
Overall rating:
9
-
Would you recommend it?
Yes
-
Positive:
TODO
-
Negative:
-
I RECOMMEND it for...
Families
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
10
-
Room:
10
-
Value for money:
10
Stars it deserves
4
July/2019 Someone from Barcelona thinks:
-
Overall rating:
9.7
-
Would you recommend it?
Yes
-
Positive:
La atención del personal, son super amables
-
Negative:
Si hay algo a mejorar, es la calidad de los colchones y las almohadas
-
I RECOMMEND it for...
Families, Couples
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
10
Stars it deserves
4
June/2019 Someone from Barcelona thinks:
-
Overall rating:
3.6
-
Would you recommend it?
No
-
Positive:
Ubicación del hotel.
-
Negative:
Comida regular y el desayuno de muy mala calidad.
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
Couples
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
5
-
Staff:
7.5
-
Quietness:
2.5
-
Room:
5
-
Value for money:
5
Stars it deserves
2
June/2019 Someone from Sant Celoni thinks:
-
Overall rating:
7.3
-
Would you recommend it?
Yes
-
Positive:
La comida, y también que la verbena de San Juan
-
Negative:
En los lavabos que hay en recepción les falta el botón de la cisterna, y la mayoría de las personas, no tiran de la cadena y te encuentras cosas desagradables.
Las almohadas de todas las habitaciones (porque hemos estado 3 veces en este hotel durante este año) son incómodas, son planas y duras, deberían de mejorar la calidad de las almohadas.
-
I RECOMMEND it for...
Families, Couples, Handicapped
-
I recommend it especially AGAINST...
Luxury, Modern style lovers, Budget travelers
-
Cleanliness:
5
-
Location:
10
-
Common facilities and services:
5
-
Staff:
5
-
Quietness:
7.5
-
Room:
5
-
Value for money:
2.5
Bastante caro para lo que es, ya que todos los de 4 estrellas tienen nevera en todas las habitaciones, y la calidad de sus almohadas es superior a la vuestra
Stars it deserves
3
June/2019 Someone from RAMON REÑÉ +++KARAKTER SERVICIOS EDITORIALES SL ++ thinks:
-
Overall rating:
7.8
-
Would you recommend it?
Yes
-
Positive:
Como siempre la ubicación
-
Negative:
el TODO INCLUIDO, pues la calidad de las bebidas, que por cierto se pagan cuando hacemos la reserva, son de una calidad muy baja y servidas de muy diferente manera que si las pagas.
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
5
en especial MUY SATISFECHOS Y AGRADECIDOS, con las gestiones de Fátima. Si volvemos será por ella.
-
Quietness:
5
-
Room:
7.5
-
Value for money:
5
repito, el TODO INCLUIDO, no tiene nada que ver con la de otros hoteles similares.
Stars it deserves
3
June/2019 Someone from barcelona thinks:
-
Overall rating:
8.3
-
Would you recommend it?
Yes
-
Positive:
la habitación , la cercanía al mar y el personal.
-
Negative:
mucho lío y gritos durante las comidas .
-
I RECOMMEND it for...
Young travelers, Families, Couples
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
3