HotelSearch.com Home

Hotel Suite Villa María *****

Adeje,  Spain

Phone: 922 16 85 84 Fax: 922 16 85 83 E-mail:: info@suitevillamaria.com

Rating by guests: 9.4 Based on 150 reviews

Hotel Suite Villa María
Av. de los Acantilados s/n (38679) - Adeje (La Caleta - Adeje) (Spain)

Access:

 

Overall rating:  9.4 Based on the last 40 of 150 reviews

Would you recommend this hotel?

  • Yes: 95%
  • No: 5%
  • I don't know: 0.0%

Rating by subject

  • Cleanliness: 10
  • Location: 8.2
  • Common facilities and services: 9
  • Staff: 10
  • Quietness: 9.5
  • Room: 9.4
  • Value for money: 8.3

February/2017 Someone from Aberdeen Scotland U.K. thinks:

  • Overall rating: 7.4
  • Would you recommend it? I don't know
  • Positive: Outside terrace and jacuzzi
  • Negative: Wifi was awful
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear guest: Thank you very much for your sincere comments about your stay with us at Hotel Suite Villa María. We feel happy to know that in major terms you had a satisfactory experience and that you enjoyed our facilities, our jacuzzi as well as the outside terrace of your villa. We have also taken good note of your comments about our services as the necesity of improving our wifi signal. We can ensure you that we are hardly working on it, as our main goal is to get the complete satisfaction of our guests and to be able to offer the best quality in every service we provide. We will be looking forward to welcoming you back soon. It would be a pleasure to meet you again and to be able to offer you the best quality and services. Best regards, Guest Relations Team - Hotel Suite Villa María"

January/2017 Someone from England thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: The overall class and service
  • Negative: Slightly less equipped kitchen- nothing major eg dishwasher
  • I RECOMMEND it for... Families, Couples, Luxury, Modern style lovers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 5
Stars it deserves 4

January/2017 Someone from The Netherlands thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: The quality of the accomodations
  • Negative: Checkin/checkout processes
  • I RECOMMEND it for... Families, Luxury
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 5
  • The hotel's reply:

    "Dear Guest: Thank you very much for your time taken to rate and comment your time hosting in Hotel Suite Villa María. We are really happy to know that you value positively the quality of our villas. Nevertheless we are really sorry to know that you was not satisfied with our chekin and chekout processes, asl well as to see that in general terms, according to your rating, your time with us was not as excellent as we would have liked it to be. We are taking good note about the problem you mention with our processes of checkin and checkout and we will try to investigate which was the problem to be able to offer you a better experience in your next visit. We hope to have the opportunity to give you a better impression if you decide to give us the chance to demonstrate our real worry about our guests' satisfaction. We send you our best desires from the whole team. Guests Relations Team Hotel Suite Villa María."

January/2017 Someone from vic thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: la Villa
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST... Handicapped
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 5
  • The hotel's reply:

    "Estimado cliente: Muchísimas gracias por dedicar unos minutos a evaluar su experiencia de alojamiento en Hotel Suite Villa María. Estamos realmente satisfechos al comprobar que, según sus puntuaciones, ha pasado unos días agradables con nosotros. Nos encanta saber que le han gustado nuestras villas y que su opinión general sobre su estancia ha merecido una nota tan alta como la que nos ha otorgado. Sobre su opinión acerca de la accesibilidad del hotel para discapacitados, le aseguramos que tomamos buena nota de ello para estudiar si es necesario mejorar nuestras instalaciones para este tipo de clientes, ya que nuestro objetivo primordial es satisfacer a nuestros huéspedes de todo tipo. Actualmente contamos con 4 villas especialmente adaptadas para personas con movilidad reducida. Sin embargo, valoraremos concienzudamente si es necesario realizar mejoras adicionales para que las personas con necesidades especiales puedan disfrutar de nuestras instalaciones tanto como cualquier otro huésped. Esperamos tener la oportunidad de contar con su visita nuevamente y que sea pronto. Un cordial saludo, Dto. de Atención al Cliente Hotel Suite Villa María"

January/2017 Someone from UK thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Quality villa comfortable furnished well, villa kept very clean by your team of cleaning ladies, Good quality beds, friendly staff, We were very impressed with the Breakfast menu good quality food well presented. Hotel facilities exceptionally good: pool area, bars and children play areas. Overall excellent.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Well done to your cleaning staff couldn't fault it.
  • Location: 7.5 We particularly like this area close to La Caleta.
  • Common facilities and services: 10 We found the facilities exceptionally good, but thought the pricing of drinks at 12.5€ for a gin & tonic a little steep.
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5 We have given this a "good" rating disappointed we couldn't use the pool because it was too cold no "Solar heating" to take the chill off. No dish washer supplied in the kitchen. These amenities should be provided for this level of accommodation.
Stars it deserves 4
  • The hotel's reply:

    "Dear Guest: We really thank you the time taken to rate and comment your experience hosting in Hotel Suite Villa María. It is very important for us to receive our guests impressions after their time with us in order to work day by day to offer an even better and improved service to our guests. In addition, we feel absolutely pleased to read that you had such a satisfactory time with us and that you our villas and their service lived up you expectations in general terms. Regarding to your suggestions about our pools heating, we should clarify that the heated pool during the winter time is the one located next to the pool bar, as it is the family pool. It is between 26º and 27ºC, according to the Spanish sustainability regulation. However, we are taking note of your words in order to inform our Maintenance Team to check the temperature to confirm there were not any failure with the heating system. Regarding your comment about the dish washer in the villa, we would like to mention that our cleaning staff is in charge of washing every guest's dishes everyday, in order to try that our clients do not need to worry at all about any cleaning matter. Nevertheless, we will take your suggestion into account and you can be sure that we will really study the possibility of integrating dish washers in the villas. Thank you so much for your trust in us and for such kind words you have written about us. We will be looking forward to welcoming you back again. Hope to be very soon. Best Regards, Guests Relations Team Hotel Suite Villa María"

December/2016 Someone from FRANCE thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Cher client: Nous vous remercies pour le temps que vous avez consacré pour évaluer l'hébergement de séjour avec nous à l'Hôtel Villa Maria Suite. Nous sommes heureux de constater que, selon les notes attribuées à nous, leur expérience a été globalement satisfaisante. Nous espérons avoir la chance d'offrir à nos meilleurs services lors de votre prochaine visite à Tenerife. Cordialement, Service à la clientèle Hotel Suite Villa María"

December/2016 Someone from England thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: the courtesy of all the staff the lovely accommodation how clean it all was
  • Negative: nothing
  • I RECOMMEND it for... Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear Guest, Thank you very much for your kind words and for such a wonderful rating you have given to us after your stay at Hotel Suite Villa María. We feel absolutely delighted to know that you enjoyed so much your time with us and that our staff lived up to what our guests deserves. We will be looking forward to welcoming you back again soon. Best Regards, Guests Relations Team Hotel Suite Villa Maria"

December/2016 Someone from Freienbach thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Der freundliche, unaufdringliche Service; Ruhe;Ocean View
  • Negative: Fehlende Garderobenhaken an Villeneingang und Bad
  • I RECOMMEND it for... Families, Couples, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

November/2016 Someone from Alemania thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Peace seekers, Classic style lovers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

November/2016 Someone from Ireland thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: kids club, swimming pool and stuff nice warm service
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4
  • The hotel's reply:

    "Dear Guest, We really thank you the time you took to answer our survey and, of course, the good score with which you have rated your stay with us. We are really happy to know that you and your family enjoyed our kids offer, as well as our swimming pools. And we also feel fulfilled in our work knowing that you had a good experience with the service of our staff. We hope we have the opportunity of thanking you in person in you next visit, desiring it to be soon. Best regards, Guest Relations Team Hotel Suite Villa María"

Online reservation
Nights
Hotel Suite Villa María Av. de los Acantilados s/n Adeje 38679 Spain
94%