8.3
Based on 33 reviews
An establishment with stunning architecture and design as well as quality service and a strategic location. A hotel with modern lines, where all details have been carefully thought out for guests to feel they are in an exclusive setting.
- Room Services
-
- Rooms: 194
- Telephone: in room and bathroom
- Television: pay channels
- Hairdryer
- Minibar (fee)
- Climate control
- Safe (free)
- Internet connection: RJ11 telephone plug-in
- Towel changing: daily
- Bed linen changing: daily
- Main facilities
-
- Rooms: 194
- Parking (fee): hotel owned
- Bar - coffee shop
- Restaurant
- Elevator
- Internet connection (fee): RJ11 telephone plug-in
- Telephone
- Fire escape
- Music channels
- Air conditioning in common areas
- Business Center
- General services
-
- Rooms: 194
- Non-smoking rooms
- Extra bed
- Safe at front desk
- Crib
- Laundry service
- Luggage check room
- Online reservations
- Free airport shuttle
- Private security
Hotel Silken Puerta Madrid
C/ Juan Rizi, 5 (28027) - Madrid (Spain)
8.3 Based on the last 33 of 33 reviews
Would you recommend this hotel?
-
Yes:
87.9%
-
No:
3%
-
I don't know:
9.1%
Rating by subject
-
Cleanliness:
8
-
Location:
5.2
-
Common facilities and services:
7.6
-
Staff:
8.4
-
Quietness:
7.8
-
Room:
8.2
-
Value for money:
9
July/2016 Someone from Lugo thinks:
-
Overall rating:
7.1
-
Would you recommend it?
Yes
-
Positive:
La ubicación
-
Negative:
El olor de las plantas,m y lo viejo de la moqueta.
-
I RECOMMEND it for...
Young travelers, Budget travelers, Business travelers, Travelers with a car
-
I recommend it especially AGAINST...
Luxury, Peace seekers, Classic style lovers, Modern style lovers
-
Cleanliness:
5
-
Location:
7.5
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
5
-
Room:
7.5
-
Value for money:
10
Stars it deserves
3
-
The hotel's reply:
"Estimado cliente,
Gracias por escogernos para su estancia en Madrid.
Sus comentarios son muy importante para nosotros ya que nos ayudan a mejorar la calidad de nuestros servicios.
Nos gustaría informarle que actualmente estamos valorando la posibilidad de renovar los suelos.
Esperamos volver a recibirle muy pronto.
Un saludo, "
July/2016 Someone from valladolid thinks:
-
Overall rating:
7.3
-
Would you recommend it?
Yes
-
Positive:
-
Negative:
-
I RECOMMEND it for...
Families, Couples, Business travelers, Travelers with a car
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
5
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
10
-
Room:
10
-
Value for money:
10
Stars it deserves
4
April/2007 Someone from barcelona thinks:
-
Overall rating:
0.2
-
Would you recommend it?
No
-
Positive:
-
Negative:
trato recibido por el personal de recepcion.
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
-
Cleanliness:
Not rated
me han robado un muñeco de peluche de mi hija
-
Location:
Not rated
-
Common facilities and services:
Not rated
-
Staff:
Not rated
nadie se ha responsabilizado de esta situacion .Recepcion dando largas por si estaba con la ropa de cama,teniamos que esperar 48 horas por que no tenian el numero de la lavanderia,despues de llamar nadie se hace responsable.
-
Quietness:
2.5
-
Room:
2.5
-
Value for money:
Not rated
Stars it deserves
1