Hotel Silken Puerta Madrid ****
Madrid, Spain
Phone: +34 91 743 8300 Fax: +34 91 743 8301
An establishment with stunning architecture and design as well as quality service and a strategic location. A hotel with modern lines, where all details have been carefully thought out for guests to feel they are in an exclusive setting.
- Room Services
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- Rooms: 194
- Telephone: in room and bathroom
- Television: pay channels
- Hairdryer
- Minibar (fee)
- Climate control
- Safe (free)
- Internet connection: RJ11 telephone plug-in
- Towel changing: daily
- Bed linen changing: daily
- Main facilities
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- Rooms: 194
- Parking (fee): hotel owned
- Bar - coffee shop
- Restaurant
- Elevator
- Internet connection (fee): RJ11 telephone plug-in
- Telephone
- Fire escape
- Music channels
- Air conditioning in common areas
- Business Center
- General services
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- Rooms: 194
- Non-smoking rooms
- Extra bed
- Safe at front desk
- Crib
- Laundry service
- Luggage check room
- Online reservations
- Free airport shuttle
- Private security
C/ Juan Rizi, 5 (28027) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 87.9%
- No: 3%
- I don't know: 9.1%
Rating by subject
- Cleanliness: 8
- Location: 5.2
- Common facilities and services: 7.6
- Staff: 8.4
- Quietness: 7.8
- Room: 8.2
- Value for money: 9
August/2016 Someone from Asturias thinks:
- Overall rating: 7.3
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August/2016 Someone from Miranda de Ebro thinks:
- Overall rating: 9.2
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August/2016 Someone from Gijón thinks:
- Overall rating: 9.8
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August/2016 Someone from Bilbao thinks:
- Overall rating: 9.1
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August/2016 Someone from Molina de Segura (Murcia) thinks:
- Overall rating: 9.3
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July/2016 Someone from Córdoba España thinks:
- Overall rating: 9.6
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The hotel's reply:
"Estimado cliente, Gracias por elegirnos para su estancia en Madrid. Nos esforzamos para hacer la estancia de nuestros huéspedes sea lo más agradable posible, por ello agradecemos sus comentarios y valoraciones. Reciba un cordial saludo de todo el equipo del hotel Silken Puerta Madrid."
July/2016 Someone from Viajat thinks:
- Overall rating: 6.8
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July/2016 Someone from MADRID thinks:
- Overall rating: 9.6
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The hotel's reply:
"Estimado cliente, Gracias por escogernos para su estancia en Madrid. Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios y nos complace saber que la estancia ha sido de su agrado. Esperamos volver a verle muy pronto de nuevo. Reciba un cordial saludo. Dpto. de calidad"
July/2016 Someone from Madrid thinks:
- Overall rating: 6.7
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The hotel's reply:
"Estimado cliente, Gracias por escogernos para su estancia en Madrid. Apreciamos sus comentarios ya que nos ayudan a mejorar nuestros servicios. Pondremos en conocimiento de la dirección su sugerencia para que la valoren y tomen las medidas necesarias. Esperamos volver a verle pronto. Reciba un cordial saludo. Dpto. de Calidad."
July/2016 Someone from Granada thinks:
- Overall rating: 9
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The hotel's reply:
"Estimado cliente, Gracias por escogernos para su estancia en Madrid. Agradecemos sus comentarios y lamentamos que se les abriese la puerta de la habitación en reiteradas ocasiones. Esperamos volver a recibirles pronto. Un saludo, Dpto. de Calidad."