8.3
Based on 33 reviews
An establishment with stunning architecture and design as well as quality service and a strategic location. A hotel with modern lines, where all details have been carefully thought out for guests to feel they are in an exclusive setting.
- Room Services
-
- Rooms: 194
- Telephone: in room and bathroom
- Television: pay channels
- Hairdryer
- Minibar (fee)
- Climate control
- Safe (free)
- Internet connection: RJ11 telephone plug-in
- Towel changing: daily
- Bed linen changing: daily
- Main facilities
-
- Rooms: 194
- Parking (fee): hotel owned
- Bar - coffee shop
- Restaurant
- Elevator
- Internet connection (fee): RJ11 telephone plug-in
- Telephone
- Fire escape
- Music channels
- Air conditioning in common areas
- Business Center
- General services
-
- Rooms: 194
- Non-smoking rooms
- Extra bed
- Safe at front desk
- Crib
- Laundry service
- Luggage check room
- Online reservations
- Free airport shuttle
- Private security
Hotel Silken Puerta Madrid
C/ Juan Rizi, 5 (28027) - Madrid (Spain)
8.3 Based on the last 33 of 33 reviews
Would you recommend this hotel?
-
Yes:
87.9%
-
No:
3%
-
I don't know:
9.1%
Rating by subject
-
Cleanliness:
8
-
Location:
5.2
-
Common facilities and services:
7.6
-
Staff:
8.4
-
Quietness:
7.8
-
Room:
8.2
-
Value for money:
9
October/2016 Someone from Alicante thinks:
-
Overall rating:
6.2
-
Would you recommend it?
Yes
-
Positive:
La amplia y limpia habitación habitación
-
Negative:
Que en el desayuno no hubiera leche desnatada caliente o un microondas donde poder calentar la leche fría
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
5
-
Common facilities and services:
5
-
Staff:
5
-
Quietness:
5
-
Room:
7.5
-
Value for money:
5
Stars it deserves
3
October/2016 Someone from Barcelona thinks:
-
Overall rating:
7.7
-
Would you recommend it?
Yes
-
Positive:
El trato por parte del personal. Muy educado y amable como siempre
-
Negative:
La suciedad y deterioro de la moqueta de los pasillos de acceso a las habitaciones. Y también las puertas bufadas en su parte inferior se supone que por el agua. No es la imagen de un hotel de esta categoría.
-
I RECOMMEND it for...
Business travelers, Travelers with a car
-
I recommend it especially AGAINST...
Luxury
-
Cleanliness:
5
-
Location:
7.5
-
Common facilities and services:
5
-
Staff:
10
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
5
Stars it deserves
3
-
The hotel's reply:
"Estimado cliente,
Gracias por alojarse en Silken Puerta Madrid.
Agradecemos sus comentarios pues nos ayudan a mejorar nuestros servicios.
Nos complace informarle, que actualmente tenemos prevista una próxima mejora de nuestras instalaciones que incluye la sustitución de la moqueta de los pasillos y la reparación de las puertas deterioradas.
Esperamos volver a verle pronto.
Reciba un cordial saludo."
September/2016 Someone from Bergara thinks:
-
Overall rating:
8.6
-
Would you recommend it?
Yes
-
Positive:
La comodidad y discreción
-
Negative:
-
I RECOMMEND it for...
Business travelers
-
I recommend it especially AGAINST...
Young travelers, Luxury
-
Cleanliness:
7.5
-
Location:
2.5
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
4
September/2016 Someone from Mutilva thinks:
-
Overall rating:
8
-
Would you recommend it?
Yes
-
Positive:
-
Negative:
-
I RECOMMEND it for...
Families, Couples, Peace seekers
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
7.5
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
4
September/2016 Someone from Barcelona thinks:
-
Overall rating:
8.6
-
Would you recommend it?
Yes
-
Positive:
La limpieza de hotel y la comodidad de las camas.
-
Negative:
El mando de la tv no funcionaba bien.
-
I RECOMMEND it for...
Older travelers, Families, Couples, Peace seekers, Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
7.5
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
10
-
Room:
7.5
-
Value for money:
10
Stars it deserves
4
August/2016 Someone from valladolid thinks:
-
Overall rating:
9.3
-
Would you recommend it?
Yes
-
Positive:
la habitacion y el hotel en general
-
Negative:
-
I RECOMMEND it for...
Families, Peace seekers, Modern style lovers, Business travelers, Travelers with a car
-
I recommend it especially AGAINST...
Luxury
-
Cleanliness:
10
-
Location:
5
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
10
-
Room:
10
-
Value for money:
10
Stars it deserves
4
August/2016 Someone from Cájar (Granada) thinks:
-
Overall rating:
7.7
-
Would you recommend it?
Yes
-
Positive:
atención del personal y precio
-
Negative:
aspecto deteriorado pasillos (moqueta suelo, algunas puertas...)
-
I RECOMMEND it for...
Business travelers, Travelers with a car
-
I recommend it especially AGAINST...
Luxury
-
Cleanliness:
7.5
-
Location:
5
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
5
-
Room:
5
-
Value for money:
7.5
Stars it deserves
3
August/2016 Someone from Pontevedra thinks:
-
Overall rating:
6.9
-
Would you recommend it?
Yes
-
Positive:
precio y amenities
-
Negative:
desayuno en cafetería muy caro
-
I RECOMMEND it for...
Families, Travelers with a car
-
I recommend it especially AGAINST...
Young travelers, Luxury, Healthy lifestyle
-
Cleanliness:
5
-
Location:
2.5
-
Common facilities and services:
5
-
Staff:
10
-
Quietness:
10
-
Room:
10
-
Value for money:
10
Stars it deserves
3
August/2016 Someone from Madrid thinks:
-
Overall rating:
9.1
-
Would you recommend it?
Yes
-
Positive:
La zona de cafeteria y recepción y la agilidad de los recepcionistas en su trabajo
-
Negative:
Algunos detalles del baño (requerimiento de mantenimiento)
-
I RECOMMEND it for...
Young travelers, Couples, Peace seekers, Modern style lovers, Business travelers, Travelers with a car
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
5
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
10
-
Room:
7.5
-
Value for money:
10
Stars it deserves
4
August/2016 Someone from granada thinks:
-
Overall rating:
8.7
-
Would you recommend it?
Yes
-
Positive:
Comodidad
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Peace seekers, Handicapped, Budget travelers, Business travelers, Travelers with a car
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
5
-
Common facilities and services:
7.5
-
Staff:
5
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
4