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Hotel Silken Puerta Madrid ****

Madrid,  Spain

Phone: +34 91 743 8300 Fax: +34 91 743 8301 E-mail:: recepcion.puertamadrid@hoteles-silken.com

Price: 40 - 1000 € (Average)

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Rating by guests: 8.3 Based on 33 reviews

An establishment with stunning architecture and design as well as quality service and a strategic location. A hotel with modern lines, where all details have been carefully thought out for guests to feel they are in an exclusive setting.

Room Services
  • Rooms: 194
  • Telephone: in room and bathroom
  • Television: pay channels
  • Hairdryer
  • Minibar (fee)
  • Climate control
  • Safe (free)
  • Internet connection: RJ11 telephone plug-in
  • Towel changing: daily
  • Bed linen changing: daily
Main facilities
  • Rooms: 194
  • Parking (fee): hotel owned
  • Bar - coffee shop
  • Restaurant
  • Elevator
  • Internet connection (fee): RJ11 telephone plug-in
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 194
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
  • Free airport shuttle
  • Private security
Hotel Silken Puerta Madrid
C/ Juan Rizi, 5 (28027) - Madrid (Spain)

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Overall rating:  8.3 Based on the last 33 of 33 reviews

Would you recommend this hotel?

  • Yes: 87.9%
  • No: 3%
  • I don't know: 9.1%

Rating by subject

  • Cleanliness: 8
  • Location: 5.2
  • Common facilities and services: 7.6
  • Staff: 8.4
  • Quietness: 7.8
  • Room: 8.2
  • Value for money: 9

October/2016 Someone from Alicante thinks:

  • Overall rating: 6.2
  • Would you recommend it? Yes
  • Positive: La amplia y limpia habitación habitación
  • Negative: Que en el desayuno no hubiera leche desnatada caliente o un microondas donde poder calentar la leche fría
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, gracias por alojarse con nosotros. Su opinión es muy importante para nosotros. Trasladaremos sus comentarios a la dirección del hotel con el objetivo de solucionar la incidencia indicada. Esperamos volver a verle pronto. Reciba un cordial saludo."

October/2016 Someone from Barcelona thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: El trato por parte del personal. Muy educado y amable como siempre
  • Negative: La suciedad y deterioro de la moqueta de los pasillos de acceso a las habitaciones. Y también las puertas bufadas en su parte inferior se supone que por el agua. No es la imagen de un hotel de esta categoría.
  • I RECOMMEND it for... Business travelers, Travelers with a car
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, Gracias por alojarse en Silken Puerta Madrid. Agradecemos sus comentarios pues nos ayudan a mejorar nuestros servicios. Nos complace informarle, que actualmente tenemos prevista una próxima mejora de nuestras instalaciones que incluye la sustitución de la moqueta de los pasillos y la reparación de las puertas deterioradas. Esperamos volver a verle pronto. Reciba un cordial saludo."

September/2016 Someone from Bergara thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: La comodidad y discreción
  • Negative:
  • I RECOMMEND it for... Business travelers
  • I recommend it especially AGAINST... Young travelers, Luxury
  • Cleanliness: 7.5
  • Location: 2.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Estimado cliente, Gracias por alojarse en el Hotel Silken Puerta Madrid. Agradecemos sus comentarios y esperamos volver a verle pronto. Reciba un cordial saludo. "

September/2016 Someone from Mutilva thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

September/2016 Someone from Barcelona thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: La limpieza de hotel y la comodidad de las camas.
  • Negative: El mando de la tv no funcionaba bien.
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

August/2016 Someone from valladolid thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: la habitacion y el hotel en general
  • Negative:
  • I RECOMMEND it for... Families, Peace seekers, Modern style lovers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2016 Someone from Cájar (Granada) thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: atención del personal y precio
  • Negative: aspecto deteriorado pasillos (moqueta suelo, algunas puertas...)
  • I RECOMMEND it for... Business travelers, Travelers with a car
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

August/2016 Someone from Pontevedra thinks:

  • Overall rating: 6.9
  • Would you recommend it? Yes
  • Positive: precio y amenities
  • Negative: desayuno en cafetería muy caro
  • I RECOMMEND it for... Families, Travelers with a car
  • I recommend it especially AGAINST... Young travelers, Luxury, Healthy lifestyle
  • Cleanliness: 5
  • Location: 2.5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

August/2016 Someone from Madrid thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: La zona de cafeteria y recepción y la agilidad de los recepcionistas en su trabajo
  • Negative: Algunos detalles del baño (requerimiento de mantenimiento)
  • I RECOMMEND it for... Young travelers, Couples, Peace seekers, Modern style lovers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

August/2016 Someone from granada thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: Comodidad
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Handicapped, Budget travelers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
Online reservation
Nights
Hotel Silken Puerta Madrid C/ Juan Rizi, 5 Madrid 28027 Spain
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