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Hotel Servatur Puerto Azul ***

Mogán,  Spain

Phone: +34 92 856 0591 Fax: +34 92 856 1028 E-mail:: puertoazul@servatur.com

Price: 0 € (Average)

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Rating by guests: 8.1 Based on 119 reviews

Hotel Servatur Puerto Azul
Avenida de la Cornisa, 13 (35130) - Mogán (Spain)

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Overall rating:  8.1 Based on the last 40 of 119 reviews

Would you recommend this hotel?

  • Yes: 80%
  • No: 7.5%
  • I don't know: 12.5%

Rating by subject

  • Cleanliness: 7.9
  • Location: 6.2
  • Common facilities and services: 6.5
  • Staff: 9.1
  • Quietness: 9.1
  • Room: 8.1
  • Value for money: 9

June/2018 Someone from Portugal thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples, Modern style lovers, Budget travelers, Travelers with a car
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Dear guest, Thank you for rating your stay at Servatur Puerto Azul! It is nice to see high marks!! We hope you enjoyed your stay with us. Looking forward to welcoming you soo, Servatur Puerto Azul."

June/2018 Someone from Las palmas de gran canaria thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: El trato y la amabilidad en todos los sectores
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Handicapped, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 5 Un poco antiguas pero normal.
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, ¡Muchas gracias por escoger Servatur Puerto Azul en sus vacaciones! Estamos muy contentos de haberles recibido y esperamos volver a verles pronto. Un saludo, Servatur Puerto Azul."

June/2018 Someone from GRAN CANARIA thinks:

  • Overall rating: 2.9
  • Would you recommend it? No
  • Positive: LAS VISTAS
  • Negative: LA HABITACION E INSTALACIONES MUY DETERIORADAS
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 5
  • Common facilities and services: 2.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: Not rated
  • Value for money: 5
Stars it deserves 2
  • The hotel's reply:

    "Estimado cliente, Nos apena ver que no disfrutó de sus vacaciones con nosotros. Nuestro hotel cuenta con tres tipos de habitaciones, quizás en otra ocasión pueda darnos otra oportunidad escogiendo una categoría superior. Por otro lado, nos alegra saber que disfrutó de neustras vistas, ¡son espectaculares!. Le agradecemos que nos haga saber los puntos que podemos mejorar. Esperamos que decida volver y disfrutar de sus vacaciones. Un saludo, Servatur Puerto Azul."

May/2018 Someone from Gran canaria thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: La habitación y la piscina
  • Negative:
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, ¡Muchas gracias por escoger Servatur Puerto Azul en sus vacaciones! Estamos muy contentos de haberles recibido y esperamos volver a verles pronto. Un saludo, Servatur Puerto Azul."

May/2018 Someone from Gran Canaria thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: La atención recibida y la estancia en general
  • Negative: Que faltaba la ducha,sólo estaba la manguera.
  • I RECOMMEND it for... Young travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Estimado cliente, ¡Muchas gracias por escoger Servatur Puerto Azul en sus vacaciones y destacar la atención de nuestro personal! Estamos muy contentos de haberles recibido. Lamentamos esa pequeña incidencia, aunque fue corregida sobre la marcha, y esperamos volver a verles pronto. Un saludo, Servatur Puerto Azul."

May/2018 Someone from Las Palmas thinks:

  • Overall rating: 5.1
  • Would you recommend it? I don't know
  • Positive: La comida
  • Negative: La habitación, muy vieja.
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST... Peace seekers
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 2.5
  • Room: Not rated
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, ¡Muchas gracias por escoger Servatur Puerto Azul en sus vacaciones! Estamos muy contentos de haberles recibido y esperamos volver a verles pronto. Un saludo, Servatur Puerto Azul."

May/2018 Someone from Las palmas thinks:

  • Overall rating: 5.3
  • Would you recommend it? I don't know
  • Positive: Las comidas
  • Negative: La habitación y la zona infantil
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST... Older travelers, Luxury, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Healthy lifestyle
  • Cleanliness: 10
  • Location: 2.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 10
  • Room: 5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, ¡Muchas gracias por escoger Servatur Puerto Azul en sus vacaciones! Estamos muy contentos de haberles recibido y esperamos volver a verles pronto. Un saludo, Servatur Puerto Azul."

May/2018 Someone from Leeds, UK thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Location and convenience for access
  • Negative: The continuous music being blasted out in the "quiet" area around the adult Jacuzzi pool.
  • I RECOMMEND it for... Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5 Cleaners attended most days and did a good job. Deck chairs on balcony of apartment could have been a lot cleaner.
  • Location: 7.5 We liked the walk to either the CC Europa or the CC Puerto Rico
  • Common facilities and services: 7.5 Good range of services including cash machine; bars; Internet terminals with printer; in lobby and pool area.
  • Staff: 10 Very helpful staff in reception and restaurant.
  • Quietness: 5 Stayed from 6 to 17 May 18. Refurbishment activity was quite noisy and dusty at times. But the erection of speaker system within the formerly "quiet" area around the Jacuzzi pool has blighted the tranquility of this facility.
  • Room: 7.5 We had a junior suite and these have mostly been refurbished to a good standard and have excellent views.
  • Value for money: 10 Maybe because of the ongoing refurbishment work the deal we got for a direct booking was very attractive.
Stars it deserves 3
  • The hotel's reply:

    "Dear guest, Thank you for rating your stay at Servatur Puerto Azul! It is nice to see high marks!! We hope you enjoyed your stay with us. Looking forward to welcoming you soo, Servatur Puerto Azul."

May/2018 Someone from Ir varias veces al año thinks:

  • Overall rating: 5.9
  • Would you recommend it? Yes
  • Positive: El hotel en general y la habitación en particular
  • Negative: La actitud de la recepcionista Sara al llamarnos la atención en la piscina por un equívoco en lugar de hablar con nosotros en recepción
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 2.5
  • Quietness: 5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, ¡Muchas gracias por escoger Servatur Puerto Azul en sus vacaciones! Estamos muy contentos de haberles recibido y esperamos volver a verles pronto. Un saludo, Servatur Puerto Azul."

May/2018 Someone from Las palmas thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: La calidad de la bebida y comidas del todo incluido, sobretodo la comida del salón, ya que el snack de la piscina se podría mejorar en alguna cosilla.
  • Negative: Lo lejos que quedan las habitaciones de las zonas comunes... algunas zonas descuidadas.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 2.5 Las habitaciones muy lejos de las zonas comunes
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 2
  • The hotel's reply:

    "Estimado cliente, ¡Muchas gracias por escoger Servatur Puerto Azul en sus vacaciones y destacar nuestro servicio de comidas y bebidas! Estamos muy contentos de haberles recibido y esperamos volver a verles pronto. Un saludo, Servatur Puerto Azul."

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Hotel Servatur Puerto Azul Avenida de la Cornisa, 13 Mogán 35130 Spain
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