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Hotel Servatur Casablanca ****

Mogán,  Spain

Phone: +34 92 872 5656 E-mail:: casablanca@servatur.com

Rating by guests: 8.2 Based on 808 reviews

Hotel Servatur Casablanca
Avenida Gran Canaria, 24 (35130) - Mogán (Spain)

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Overall rating:  8.2 Based on the last 40 of 808 reviews

Would you recommend this hotel?

  • Yes: 75%
  • No: 20%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 9.1
  • Location: 8.1
  • Common facilities and services: 7.9
  • Staff: 9.2
  • Quietness: 8.4
  • Room: 7.7
  • Value for money: 7.2

July/2021 Someone from Italy thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: It was clean, nice and with a fantastic view!!
  • Negative: The wardrobe was out of binary
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5 4/5 only for wardrobe not fixed
  • Value for money: 10
Stars it deserves 4

July/2021 Someone from Gran Canaria thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: La habitación y la comida
  • Negative: La spa
  • I RECOMMEND it for... Couples, Luxury
  • I recommend it especially AGAINST... Families, Peace seekers
  • Cleanliness: 10 La habitación estaba impecable
  • Location: 10
  • Common facilities and services: 5 La spa tenía agua bastante fría, la piscina no estaba climatizado, las camas eran 2 individuales
  • Staff: 10
  • Quietness: Not rated
  • Room: 7.5 El unico defecto las camas separadas
  • Value for money: 7.5
Stars it deserves 4

July/2021 Someone from Gran canaria thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: Las instalaciones y el buen trato del personal
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Luxury
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

July/2021 Someone from Las Palmas de Gran Canaria thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: El servicio y el trato recibido
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

July/2021 Someone from gran canaria thinks:

  • Overall rating: 6
  • Would you recommend it? I don't know
  • Positive: tranquilidad
  • Negative: falta de mantenimiento y remodelación
  • I RECOMMEND it for... Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 5
Stars it deserves 2

July/2021 Someone from Norway thinks:

  • Overall rating: 5.2
  • Would you recommend it? I don't know
  • Positive: Breakfast selection. Welcoming champagne. Nice Staff in reseption.
  • Negative: Poor cleaning of room. Upon arrival first day we found long hair and lots of dust. Only cold water in kitchen sink. Burning hot water in bathroom.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated Floors where filthy. Only cleaned with a dry broom every day. Found long Black hair and dust on floors and sofa when we arrived.
  • Location: 7.5 Excellent view, sunny.
  • Common facilities and services: 5 Needs some upgrade. We were prepared for things being a bit different due to covid restrictions this time.
  • Staff: 5 Reseption staff was welcoming and helpful. Restaurant Staff seemd stressed and not prepared for two set of breakfast guests and extra cleaning fue to covid. Lots of running around
  • Quietness: 7.5 Lots of slammimg of doors at nigth and early morning. But nothing else.
  • Room: 7.5 Okay. We have stayed there 6-7 times before and knew what to expect compared to other hotels and apartment hotels in Puerto Rico
  • Value for money: 5 We were more satisfied at earlier stays. But will come back next year or after covid to give them a new chance
Stars it deserves 3

July/2021 Someone from Madrid thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Las instalaciones, las vistas, lo agradable que fue el personal, los espectáculos nocturnos
  • Negative: El fregadero muy pequeño
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10 Aparcar no es tan complicado como dicen
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 5

July/2021 Someone from Canarias thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: La hospitalidad, amabilidad y muy buen servicio en todo momento.
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

July/2021 Someone from Las Palmas de gran canaria thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: La tranquilidad, la atención del personal, la comida y los servicios en general que presta el hotel.
  • Negative: Las condiciones en que están las habitaciones, un poco dejadas y con muchas cosas por renovar. Todo funcionaba, pero el grifo roto, el sofá roto. Hacia falta un poco de mantenimiento en las habitaciones y el jacuzzi.
  • I RECOMMEND it for... Young travelers, Families, Couples, Peace seekers
  • I recommend it especially AGAINST... Older travelers, Luxury, Classic style lovers, Modern style lovers, Handicapped
  • Cleanliness: 7.5 El baño tenía cal en las zonas del plato de ducha, le faltaba más limpieza.
  • Location: 10
  • Common facilities and services: Not rated Faltaba mucho mantenimiento en la habitación, sillon roto, grifo del baño roto, nevera pequeña con óxido.
  • Staff: 10 Excelente
  • Quietness: 10 Excelente
  • Room: 7.5 Falto un poco más de precavidas estaba en la planta 8 y sin embargo los del chill out por la noche, estaban constantemente viendo a la terraza.
  • Value for money: 5 Está bien, pero tienen falta de mantenimiento. Mi habitación fue la 805.
Stars it deserves 3

July/2021 Someone from Gran Canaria thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: Estaba limpio, tiene una terraza chill out muy bonita y los precios de la bebidas están muy bien. No había mucha gente y se podía disfrutar de las instalaciones comunes
  • Negative: Cogí una habitación con jacuzzi y estaba bastante estropeado, la silicona despegada de la pared y el jacuzzi estaba como suelto
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 5
Stars it deserves 3
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Hotel Servatur Casablanca Avenida Gran Canaria, 24 Mogán 35130 Spain
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