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Hotel Santa Marta **

Barcelona,  Spain

Phone: +(34) 933194427 Fax: +(34) 933194431 E-mail:: santamarta@gargallo-hotels.com

Price: 40 - 72 € (Average)

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Rating by guests: 8.8 Based on 283 reviews

The Santa Marta Hotel, due to its strategic location, is perfect for all types of business because it is located in one of the most popular business and tourist areas of Barcelona. All of our rooms are fully equipped with bathrooms, heating, air conditioning, and T.V. The hotel''s restaurant offers a wide variety of international cuisine, prepared with products grown in this part of Catalonia. Coffee shop. Restaurant/snack bar. Laundry Service.

Room Services
  • Rooms: 66
  • Telephone: in room
  • Television
  • Climate control
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 66
  • Parking (fee): nearby public
  • Convention hall
  • Elevator
  • Television
  • Central heating
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Snack machine
General services
  • Rooms: 66
  • Extra bed
  • Safe at front desk
  • Dogs accepted
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Santa Marta
Calle General Castaños, 14 (08003) - Barcelona (Spain)

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Overall rating:  8.8 Based on the last 40 of 283 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 0.0%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.3
  • Location: 10
  • Common facilities and services: 6.4
  • Staff: 9.2
  • Quietness: 8.5
  • Room: 7.8
  • Value for money: 8.8

November/2015 Someone from canarias thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: El gran cambio de la remodelación del hotel
  • Negative:
  • I RECOMMEND it for... Couples, Peace seekers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Muchas gracias por expresar su opinión en este medio. Es un placer recibir opiniones como la suya, nos motivan para seguir mejorando día a día. Esperamos verlos muy pronto de nuevo en nuestro hotel. Anna Ruiz Dpto. de atención al cliente. "

November/2015 Someone from Finland thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: Location, clean comfortable room and a good basic breakfast. Friendly staff.
  • Negative: A dump smell in the bathroom.
  • I RECOMMEND it for... Young travelers, Older travelers, Peace seekers, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Thank you for your comments, we feel much the issue of sewage, but is an issue beyond our control, sometimes it can happen that up smell the bathroom, this is because we are located in the old part of town and the problem it comes from public sewage system. Sorry many drawbacks. Anna Ruiz. Dept. Of customer service."

November/2015 Someone from Bilbao thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: atención recibida del personal
  • Negative:
  • I RECOMMEND it for... Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Muchas gracias por sus comentarios, tomamos nota de su opinión, nos ayuda a mejorar. Anna Ruiz. Dpto. de atención al cliente. "

November/2015 Someone from france thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: bon compromis près du centre ville et des plages
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Budget travelers
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Merci beaucoup pour avoir exprimé son opinion dans ce milieu. Il est un plaisir de recevoir des commentaires comme le vôtre nous motiver à continuer à améliorer chaque jour. Nous espérons vous revoir bientôt dans notre hôtel. Anna Ruiz Département À la clientèle."

November/2015 Someone from BILBAO thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: SU RENOVACIÓN HA QUEDADO MUY BIEN. EN TODOS LOS ÓRDENES
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Muchas gracias por expresar su opinión en este medio. Es un placer recibir opiniones como la suya, nos motivan para seguir mejorando día a día. Esperamos verlos muy pronto de nuevo en nuestro hotel. Anna Ruiz Dpto. de atención al cliente. "

October/2015 Someone from Turkey thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: cleaning, internet, location..
  • Negative: elevator, breakfast, no slippers..
  • I RECOMMEND it for... Young travelers, Older travelers, Couples
  • I recommend it especially AGAINST... Luxury, Classic style lovers
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Thank you very much for your comments. Any suggestion is welcome to improve, we will pass a note to the relevant department. Anna Ruiz. Customer service department."

October/2015 Someone from italy thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "La ringrazio molto per il suo voto, saremo ben lieti di ospitare nuovamente nel nostro hotel in futuro. Anna Ruiz. Dipartimento di Servizio al Cliente.""

October/2015 Someone from Canada Montréal thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Cleanest
  • Negative: Nothing
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 2
  • The hotel's reply:

    "Thank you very much for your rating, we will be happy to accommodate you again in our hotel in the future. Anna Ruiz. Department of Customer Service."

October/2015 Someone from Cadiz thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: El precio, la atención.
  • Negative: nada
  • I RECOMMEND it for... Young travelers, Families, Couples, Peace seekers, Handicapped, Budget travelers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5 Precio exquisito y en mi caso con desayuno incluido. una pasada. Muy cerca del puerto.
  • Staff: 10 Muy atento, tanto el responsable en la mañana como el de la noche.
  • Quietness: 10
  • Room: 7.5 Nada de lujos, pero bien.
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Muchas gracias por tu calificación, estaremos encantados de darle la bienvenida de nuevo en nuestro hotel en el futuro. Anna Ruiz. Departamento de Servicio al Cliente."

October/2015 Someone from País Vasco thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Su situación
  • Negative: A menudo el ascensor era muy lento o no vino o estaba ocupado por el servicio de limpieza.
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5 La limpieza en nuestra planta se efectuaba a la tarde y a una hora que a nosotros nos gustaba descansar después de la comida. Así que no se hizo la habitación en dos de los cuarto días que estuvimos.
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5 Echaba de menos un secador de pelo.
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Muchas gracias por sus comentarios. Cualquier sugerencia es bienvenida para mejorar, vamos a pasar una nota al Departamento correspondiente. Anna Ruiz. Departamento de Servicio al Cliente."

Hotel Santa Marta Calle General Castaños, 14 Barcelona 08003 Spain
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