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Hotel Sansebay

Donostia-San Sebastian,  Spain

Phone: +34 94 343 5724 E-mail:: reservas@sansebayhotel.com

Price: 80 - 600 € (Average)

Rating by guests: 9.7 Based on 152 reviews

Hotel Sansebay
Calle Mari 21 (20003) - Donostia-San Sebastian (Spain)

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Overall rating:  9.7 Based on the last 40 of 152 reviews

Would you recommend this hotel?

  • Yes: 95%
  • No: 2.5%
  • I don't know: 2.5%

Rating by subject

  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 9.1
  • Staff: 10
  • Quietness: 9.4
  • Room: 9.2
  • Value for money: 9.3

July/2018 Someone from Bilbao thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Atención, servicio, buen hacer.
  • Negative: No lo he encontrado todavía
  • I RECOMMEND it for... Young travelers, Families, Couples, Classic style lovers, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "¡Hola! ¿Qué tal? Nos alegra saber que habéis disfrutado de vuestra estancia en SANSEbay! En especial, nos ha encantado la mención al servicio del personal del hotel, cuyo objetivo principal es hacer de la vuestra una estancia inolvidable. ¡Esperamos poder volver a veros en la próxima estncia en San Sebastián! "

July/2018 Someone from Ireland thinks:

  • Overall rating: 6.8
  • Would you recommend it? I don't know
  • Positive: The location at the far end of the promenade with excellent access to the beach and the city. Very nice room very well-equipped and modern.
  • Negative: Our room looked out onto a stone wall literally 1m away. Several room sopen onto the sea but may cost more - this was not clear - but the rest open onto this wall. There was a €30 charge for parking in the hotel garage overnight. Again this was not mentioned beforehand.
  • I RECOMMEND it for... Couples, Modern style lovers
  • I recommend it especially AGAINST... Older travelers, Families, Handicapped, Budget travelers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5
  • Room: 2.5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Hi! How are you? We appreciate the time you took on sharing your review, it helps us improve. We are happy to read that you looked our great location, and also the modern and well-equipped rooms. About the rooms, we have different categories, each with different characteristics. We recommend in your case, that you choose our "Deluxe room with Sea View" to have the most amazing view of La Concha Bay from your balcony. Best regards, SANSEbay team. "

July/2018 Someone from Denmark thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Athmosphere, location, service and breakfirst
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 Just next to the harbor, and directly next to the old town, with its pintoxt bars etc.
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "We appreciate the time you took on sharing your review. We are glad that you liked our location, right between the harbor and the Old Town, one step away from all the popular Pintxo Bars. We are also happy to read that you liked our breakfast, we think on quality rather than quantity, and try to offer local, eco friendly and homemade products. We hope we can host you again on your next visit to San Sebastian!"

June/2018 Someone from London thinks:

  • Overall rating: 4
  • Would you recommend it? No
  • Positive: Staff - very friendly
  • Negative: Room. very small with no space to walk around the bed. I expected better for EUR300 per night
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5 The carpet in the hallway was dirty
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 2.5 Very poor noise insulation. I could hear every thing being saidin the room next door. Iwasin room 104 andIcould even hear people in the reception area.
  • Room: 2.5 Too small. Not enough space for 2people to pass each other
  • Value for money: Not rated Not good enough for EUR300 per night
Stars it deserves 3

June/2018 Someone from Erlangen thinks:

  • Overall rating: 3.8
  • Would you recommend it? No
  • Positive: Die Lage
  • Negative: Den hohen zimmerpreis für ein kleines Zimmer mit Aussicht auf eine ca 1.5m entfernte Wand
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 2.5
  • Room: 2.5
  • Value for money: Not rated
Stars it deserves 3

June/2018 Someone from London thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: The view. Great location
  • Negative: No drink facilities in the room
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: 2.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4

June/2018 Someone from W Sussex (UK) and 33 Gironde (France) thinks:

  • Overall rating: 6.1
  • Would you recommend it? Yes
  • Positive: Location, modern style
  • Negative: No tea/coffee or other drink facilities in the room. People directly outside the bedroom window late at night on a public pathway
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 2.5
  • Staff: 5
  • Quietness: Not rated
  • Room: 5
  • Value for money: 5
Stars it deserves 3

June/2018 Someone from Frankfurt thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: die freundlichen Mitarbeiter und die tolle Lage
  • Negative: Zimmer ohne Meerblick, aber die muss es ja auch geben :-)
  • I RECOMMEND it for... Couples, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4

May/2018 Someone from Cambridge, Massachusetts, USA thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: The hospitality. The front desk staff and breakfast chef were incredibly nice and wonderfully accommodating.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5 The breakfast area was a bit small - but there's not much you can do about that!
  • Staff: 10
  • Quietness: 10
  • Room: 7.5 It was somewhat small, but had a very effective use of space. The safe was tiny, however - I could barely fit my laptop (Macbook Pro 15") inside without finagling it.
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "We appreciate the time you took on sharing your opinion, it is very important for us what you think. We are glad to read that you enjoyed your stay at SANSEbay, and the special mention to our staff, our main goal is to make your stay with us unforgettable! About you comment about the breakfast area, we are happy to announce that starting after the summer we expand the hotel, there are going to be more rooms, and the cafeteria is also going to be bigger. We hope you can come back then to try one of our new rooms :)"

May/2018 Someone from BREST thinks:

  • Overall rating: 5
  • Would you recommend it? I don't know
  • Positive: la qualité de la literie
  • Negative: l'accès très difficile à votre établissement
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 2.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 2.5 beaucoup de bruit de tuyauteries de sanitaires
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4
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Hotel Sansebay Calle Mari 21 Donostia-San Sebastian 20003 Spain
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