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Hotel Rafaelhoteles Atocha ****

Madrid,  Spain

Phone: +(34) 914688100 Fax: +(34) 914688120 E-mail:: atocha@rafaelhoteles.com

Price: 70 - 265 € (Average)

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Rating by guests: 7.3 Based on 113 reviews

This 4-star hotel is located in the center of Madrid just yards from Atocha station and very close to the area known as the 'Cultural Mile', with the Prado Museum, Thyssen Bornemisza Museum and the Queen Sofia Art Center. Its 245 rooms, 61 of which are on the executive floor and 8 of which are suites, are designed and equipped with the latest in technology.

Room Services
  • Rooms: 245
  • Telephone: in room
  • Television: pay channels
  • Hairdryer
  • Minibar (fee)
  • Climate control
  • Safe (free)
  • Internet connection (fee): RJ11 telephone plug-in
  • Towel changing: daily
  • Bed linen changing: daily
  • Housekeeping: daily
  • Music channels
Main facilities
  • Rooms: 245
  • Parking (fee): hotel owned
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (fee): wireless
  • Television
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 245
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
  • Battery recharger for mobile phone
Hotel Rafaelhoteles Atocha
Calle Méndez Alvaro, 30 (28045) - Madrid (Spain)

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Overall rating:  7.3 Based on the last 40 of 113 reviews

Would you recommend this hotel?

  • Yes: 62.5%
  • No: 20%
  • I don't know: 17.5%

Rating by subject

  • Cleanliness: 7.6
  • Location: 7.3
  • Common facilities and services: 6.7
  • Staff: 7.4
  • Quietness: 6.7
  • Room: 6.5
  • Value for money: 6.4

November/2010 Someone from Valladolid thinks:

  • Overall rating: 6.1
  • Would you recommend it? Yes
  • Positive: Muy buena situación
  • Negative: Poco aislamiento, ruidoso
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 2.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

August/2010 Someone from Toulouse thinks:

  • Overall rating: 1
  • Would you recommend it? No
  • Positive:
  • Negative: Climatisation insuffisante environ 30°C dans la chambre la nuit du 26 au 27 août 2010.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5
  • Location: 2.5 un peu loin du centre à pieds
  • Common facilities and services: Not rated
  • Staff: 5
  • Quietness: 5
  • Room: Not rated Pas de climatisation. Pas de gel douche.
  • Value for money: 2.5
Stars it deserves 3

August/2009 Someone from USA thinks:

  • Overall rating: 2.4
  • Would you recommend it? No
  • Positive: good bathroom area
  • Negative: blah institutional feeling of room
  • I RECOMMEND it for... Budget travelers
  • I recommend it especially AGAINST... Young travelers, Older travelers, Families, Luxury
  • Cleanliness: 5
  • Location: 5
  • Common facilities and services: 2.5
  • Staff: 2.5
  • Quietness: 5
  • Room: 2.5
  • Value for money: 2.5
Stars it deserves 2

June/2009 Someone from Minneapolis, MN, USA thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: The hotel staff were friendly and helpful. The rooms were clean and the decor was modern. I liked that the floors were not carpeted. For the rate, I thought the room was very nice. Also, compared to some other hotels I have been to in Europe, I thought the airconditioning worked exceptionally well here. Also within walking distance to Atocha.
  • Negative: A more up-to-date TV would be a nice addition.
  • I RECOMMEND it for... Young travelers, Couples, Classic style lovers, Modern style lovers, Budget travelers, Business travelers
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 5 The front lobby isn't too visually appealing.
  • Staff: 7.5
  • Quietness: 5 I could hear people in the hallway outside of my room, but it didn't bother me too much.
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

June/2009 Someone from Norway thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

April/2009 Someone from Norway thinks:

  • Overall rating: 4.4
  • Would you recommend it? I don't know
  • Positive: Nice location
  • Negative: Problems with the internet booking system. The reservation was confirmed, but upon arrival to Atocha there was no rooms available. Was transferred to Piramidas instead..
  • I RECOMMEND it for... Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

April/2009 Someone from Sweden thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Good room standard, location near to the center of madrid.
  • Negative: Breakfast not included in the room rate.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 4

April/2009 Someone from geldrop thinks:

  • Overall rating: 7.2
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 2.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

April/2009 Someone from Norway thinks:

  • Overall rating: 3.7
  • Would you recommend it? No
  • Positive:
  • Negative: The hotel is quite far from the city center. Rafael Atocha railway station is a 15-20 minutes walk away. Booked a junior suite with jacuzzi, but this was just a bath tube with some tiny bubbles - not at jacuzzi. The breakfast was very expensive, and we were not aware of the price in advance.
  • I RECOMMEND it for... Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 2.5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 5
  • Room: 5
  • Value for money: 2.5
Stars it deserves 3

February/2009 Someone from Germany, Frankfurt thinks:

  • Overall rating: 5.2
  • Would you recommend it? I don't know
  • Positive:
  • Negative: Room was to noisy in terms of use of water from neighbour rooms. The Gym was not signed!
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: Not rated
  • Room: 5
  • Value for money: 5
Stars it deserves 3
Hotel Rafaelhoteles Atocha Calle Méndez Alvaro, 30 Madrid 28045 Spain
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